DTivos that are "rebooting"

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by ebonovic, Jan 12, 2007.

  1. Jan 12, 2007 #21 of 575

    dslunceford Well-Known Member

    Oct 19, 2000
    No. VA/D.C.


    These would come over satellite, right? or would phone need to be connected?
  2. Jan 12, 2007 #22 of 575

    tonyquan Member

    Feb 26, 2003
    The news.com article said that a fix would go into place "this evening", which I assume means Friday evening.

    I have a hacked HR10-250 so can see the logs, etc written on the device. Around the time that all of the trouble started, the file /var/log/tvlog was constantly (once a second or so) adding an error message that implied possible bad guide data (Apg is "advanced program guide" i believe in DirecTV speak) The message looked like this:

    Jan 3 11:45:13 (none) ApgCamInterfaceBase[227]: FindServerObject: scanner found nothing at A00000000, err = 0x0
    Jan 3 11:45:13 (none) ApgExprEvaluator[227]: DoEvaluate() returned err = errDbNotFound, setting result to zero

    it appears DirecTV may have kept to their word about trying to fix this problem today, because on my unit these repeated messages in the log are now gone. The theory in this and several other forums was that these errors eventually caused the log to grow big enough that it filled the Tivo's disk and led to crashes.

    can anyone else with a hacked unit report if their tvlog still has errors like the above?
  3. Jan 12, 2007 #23 of 575

    chrishicks Tivo Junkie

    Dec 30, 2003
    how exactly would we have received the fix by the way?
  4. Jan 12, 2007 #24 of 575

    dtremain New Member

    Jan 4, 2004
    New Jersey
    Through the satellite, like most data is received?
  5. Jan 12, 2007 #25 of 575

    Brutelee New Member

    Nov 20, 2005
    Madison, Wi


    I have 4 zippered units (2 hdvr2s and 2 dsr7000s) that were all showing similar errors. I had modified all of them to eliminate logging to tvlog. I just reversed that change on one of them and the errors appear to have ceased.

    If this one continues without errors I will reverse the changes on the other 3.
  6. Jan 13, 2007 #26 of 575

    amcanzo Member

    Nov 12, 2004
    Mine is hacked, and no longer receiving the errors.......
  7. Jan 13, 2007 #27 of 575

    mphare New Member

    Jul 15, 2004
    So, if DTV pushes a fix to my hacked units, wouldn't that overwrite the hacks thus hendering my ability to snoop the logs?
  8. Jan 13, 2007 #28 of 575

    chrishicks Tivo Junkie

    Dec 30, 2003
    I meant in the lines of doing a reboot or something.
  9. Jan 13, 2007 #29 of 575

    tbeckner TiVo Fan

    Oct 26, 2001
    Bend, OR, USA
    I wouldn't worry about an update, the error is gone from all of my units, so it appears to have been a data fix or an update that didn't require a reboot & could be loaded unto hacked units without distrubing anything.
  10. Jan 13, 2007 #30 of 575

    Delta13 Missed left turn

    Jan 25, 2003
    Albuquerque, NM
    If ebonovic's information is correct, then the stoppage of the error message is just the workaround. Just to bridge the gap until a permanent fix is rolled. Which MAY be an update ...

    But thank goodness for some relief, anyway. Thanks Earl for the info.
  11. Jan 13, 2007 #31 of 575

    dthreet Member

    Jan 17, 2006
    Chicago, IL
    Hmm..... one of mine Phillips DSR-704's been doing the reboot thing, and season pass. I did a Clear Data Programing and To Do list. The Season Passes work great now, but it still reboots. My other Philips says its uptime is 63 days. So I guess its ok. I wonder if this might have anything to do with the HR10-250's not getting slices for 6.3b. I am still at 3.1.5f (hacked) and make daily calls but still no download.
  12. Jan 13, 2007 #32 of 575
  13. Jan 13, 2007 #33 of 575
    Billy Bob Boy

    Billy Bob Boy What Me Worry???????

    Jul 25, 2004
    Mine stopped rebooting over 2 weeks ago since i unplugged the phone line. But others have said they did the same thing. Who knows! Mine may reboot any second now. D* Now says they are aware of the issue. I think they have discontinued level 1 support until this is resolved because i called and right away just asking for tech support sent me to level 2 or above what ever that is.

    They are for sure putting this on tivo and i am sure tivo is putting blame on D*.
    If the problem is tivo(which I doubt) I kind of understand why they are dragging their feet. (would you want to give help to a customer who dropped your business years ago and have No intention of ever going back?) Tivo does not want its name ruined by this so i am sure they are working together with D* to fix it.

    IMHO this problem Is D*'s fault. Tivo has no ties with D* anymore and the software has been working 100% perfect for well over a year since they announced the break up. If tivo were still responsible for maintaining the software.(say a new version came out) IMHO then tivo could be blamed for this. D* Did something that they wont admit too that caused a glitch in The Rock solid 6.2 software.(How Is this Tivos fault)

    If I own a tech product and do something to it that is not reccomended by the manufacturer is it the manufacture fault when something goes wrong with it. If this happened 2 years ago. I could see tivo getting blamed. NO Freakin way is this the fault of tivo.

    I wonder if we will ever learn the truth?

    BTW Upgraded drives No hacks sd-dvr40

    BTW 2 at least D* is no longer pushing the clear and delete, reformat your drive, get a r15 angle :rolleyes: :) ;)
  14. Jan 13, 2007 #34 of 575

    Dirac New Member

    Oct 17, 2002
    This is good... hopefully they roll the final fix in with the OTA recording problems (empty recordings and the like), and we'll finally be up to 3.1.5f reliability.
  15. Jan 13, 2007 #35 of 575

    mphare New Member

    Jul 15, 2004
    I'll bet it was an error (or 'a change') in the data stream, and the fix was to correct the data stream, not to push any SW change to the DTiVos.

    What they have to determine is why the DS was changed and if the change is necessary for some future content (say, VOD), then what to do with all the legacy products that broke with the new DS.

    Has anyone heard if the UTVs had a problem during this time?

    It's been a while since I had an activated non-DVR receiver, but it seems like you could schedule the unit ti change channels for certain upcoming programming. I wonder if any of them had problems?
  16. Jan 13, 2007 #36 of 575

    dtremain New Member

    Jan 4, 2004
    New Jersey
    I'm assuming that it was coincidental, but I have two Directivo units and one standard receiver (on the porch). During December, I picked up the phone one day to hear a "whine" coming through it. Since the DSL was working, I knew the phone line was fine and that it had to be some device in the house. I decided to unplug them one at a time. I started with the line from the modem of the standard receiver. When I unplugged it, the whine went away and the dial tone was back. I re-booted the receiver, plugged the phone line back in, and haven't had a problem since. I've had it for years and never had a problem until last month.

    It could, of course, be a coincidence.
  17. Jan 13, 2007 #37 of 575
    John T Smith

    John T Smith New Member

    Jun 17, 2004
    Vancouver WA
    All boxes are UN-hacked, and all are
    connected to the telephone line

    Hughes HR10-250 in theater
    Software 6.3a-01-2-357
    At 39c Temp on Jan 12 2007
    Only individual movies, no SP's
    Only used some evenings for movie,
    so have not SEEN any restarts

    Samsung SIR-S4120R in Bedroom
    Software 6.2-01-2-381
    At 36c Temp on Jan 12 2007
    Have noticed missing SP shows
    Have had restart while watching, most
    recently about 8pm Friday Jan 12

    RCA DVR80 in Exercise area
    Software 6.2-01-2-321
    At 36c Temp on Jan 12 2007
    Have noticed missing SP shows
    Not watched right now (still moving in to
    new house and getting plenty of exercise)
    so don't know about any restarts

    RCA DVR80 for Great Room
    Software 6.2-01-2-321
    At 38c Temp on Jan 12 2007
    Have noticed missing SP shows
    Have had restart while watching

    Current preventive measure is to go to each
    of the 3 with SP's and do a daily forced call
    and then a restart to force a data indexing

    Since the reports are that a data fix was done
    last night (may have been why the bedroom unit
    did a restart?) I will stop this and watch
  18. Jan 13, 2007 #38 of 575

    MAGold New Member

    Jan 5, 2007
    finally got 6.3b this seems to have fixed the reboots for now...cautiously optimistic thanks for all the info
  19. Jan 13, 2007 #39 of 575

    ebonovic has gone his way...

    Jul 24, 2001
    Temporary changes where made to the data stream... to remove the piece that was causing the problems. This is a temporary fix, until new software can be coded and tested.
  20. Jan 13, 2007 #40 of 575

    MNoelH McGruber

    Mar 17, 2005
    Houston, Texas
    Someone recommended I unplug the phone lines, which I did on Thursday. Friday night I got a reboot in the middle of Law and Order (really bad timing too... this 6 or so minutes I lost were evidently crucial to the storyline...) on one of the two TiVos.

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