When I download shows from my Roamio to my computer, they get corrupted. In playing the shows (doesn't matter what player), there are places where the file hangs, and segments (minutes) can't play. And it will only download the video file in .ts format. If I set it to transcode to .mpg, (which I would rather have) it only downloads the audio. I've tried to install older versions, because they have worked fine, the the program says "required tools not detected" but it seems that it's looking for files that don't exist. Lil' help puhlease?