Does the TiVo Slide Pro remote work with the TiVo Edge?

Discussion in 'TiVo Edge' started by eman926, Mar 3, 2020.

  1. Mar 3, 2020 #1 of 10
    eman926

    eman926 Member

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    I'm just curious because I love the TiVo Slide Pro remote and I would like to know in case I ever decide on getting a TiVo Edge.
     
  2. Mar 3, 2020 #2 of 10
    philco782

    philco782 Active Member

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    According to several documents on Tivo's own website, it is supposed to be compatible. At the moment, however, it is not. I've spent many hours on the phone with Tivo support and the Slide Pro simply will not pair via RF. It works fine in IR mode, but there is not a functional RF pairing yet, with or without the dongle (which the dongle is not supposed to be required).

    The following support document from Tivo clearly states the Slide Pro should be compatible with the Edge:

    Tivo Customer Support Community

    Maybe its on the list of known issues... My Edge hasn't updated its software in over a month, i'm on 21.9.2.1.v8-USM-12-D6F. I'm hoping a big update comes along that fixes a lot of issues.
     
    Mikeguy likes this.
  3. Mar 3, 2020 #3 of 10
    Mikeguy

    Mikeguy Well-Known Member

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    How sad for TiVo to list compatibility, when it is not.
     
    eman926 and philco782 like this.
  4. Mar 4, 2020 #4 of 10
    eman926

    eman926 Member

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    Thanks. Then I probably won’t ever consider the TiVo Edge. I assume the TiVo Slide Pro remote wouldn’t be compatible with future models either. So I’ll just keep my TiVo Bolt until there comes a model that’s compatible with ATSC 3.0 since that’s the way OTA is eventually going. I assume those models wouldn’t be compatible with the TiVo Slide Pro either, but at that point I would be stuck due to the OTA transition.
     
  5. Mar 4, 2020 #5 of 10
    Fugacity

    Fugacity Member

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    There probably isn't really a reason why it doesn't work, its likely some bug. Remember the Edge only has one update so far and that was to make it work with tuning adapters because they had a bad line of code and apparently never even tested them. Kind of hard to have a cable DVR that doesn't work with tuning adapters so they rushed to get it working. Since then its been all in apparently on the Stream 4k.
     
  6. Mar 5, 2020 #6 of 10
    philco782

    philco782 Active Member

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    Which seems odd to me. The FireTV and Roku are firmly established and I really don’t see how TiVo’s new foray into the streaming stick biz is even going to scratch the surface. This is reminiscent of Microsoft trying so damn hard to make Windows Phone a thing, to only fail so hard

    I love competition but there is kind of a way that duopolies are hard to fight against. Apple vs Android. Nintendo vs Sega back in the day. PlayStation vs Xbox these days.

    TiVo has an existing product that nobody can do as well as TiVo does. I’ve tried the Comcast X1 and it’s so bloody slow, it’s painful.


    Sent from my iPhone using Tapatalk
     
    eman926 likes this.
  7. Mar 5, 2020 #7 of 10
    eman926

    eman926 Member

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    I also have Dish Network and their Hopper 3 is excellent.
     
  8. philco782

    philco782 Active Member

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    My Edge updated from 21.9.2.1.v8-usm-12-d6f to 21.9.7.v3-usm-12-d6f today.

    Slide Pro RF comms issue NOT FIXED.
     
  9. janitor53

    janitor53 Member

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    I contacted tivo support about the update...they said there was no changes in the update. Not sure why they'd update then?
    More bothersome was they asked for my email address and told me they'd inform me if there are any updates to the edge. Not WHEN there will be updates, IF.
     
  10. philco782

    philco782 Active Member

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    Current support is nothing at all like pre-Rovi support. Totally outsourced, and they are really clueless. Very basic training, and a lot of reading scripts and checklists and procedures. I bet most of them have never even touched, or seen, a Tivo.
     
    sghrush and eman926 like this.

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