My Series 2 Tivo, with a lifetime subscription, last successfully loaded the program guide on 2/17/18. It otherwise functions fine, but we no longer have the program guide so cannot record from season passes, etc. We connect fine (via Internet) to Tivo, and it proceeds through downloading, but when it moves on to loading the guide it stops at 1% and we get an S03 error. We've already done a lot of troubleshooting via Tivo Customer Service and web searches, and the upshot seems to be that the problem (for Series 2 & 3 Tivos) is likely related to the latest Tivo software update, and not to a failing hard-drive or other box malfunction. So my question is: Does anyone have a Series 2 (or 3) Tivo that's still loading the entire Program Guide without any problem? Answering this question will help us decide how to move forward. Thx!