Do the cable cards ever actually work without any issues?

Discussion in 'TiVo Series3 HDTV DVRs' started by NCTRNL, Sep 28, 2007.

  1. wdbrjr

    wdbrjr New Member

    2
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    Nov 2, 2007

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    Believe it or not, I had two CC's installed on FIOS when I was not even home to supervise. As luck would have it, I came home that night to two functional tuners on the TIVO HD. My wife said he was there for awhile and had to call TIVO but he got it working on his own. I consider myself one of the lucky few!
     
  2. wackymann

    wackymann Member

    385
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    Sep 22, 2006
    Boston Area
    I've had 2 installations with Comcast in the Boston area - one in the fall of 2006 (S3), and one last week (HD). Both installs took about an hour and I have had no problems with any of them. The S3 has 2 S-cards, and the HD has 1 M-card.
     
  3. Ripcord2

    Ripcord2 New Member

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    Jun 6, 2004
    My install with Comcast in Boston went smooth, and I haven't had a single problem since. I guess it's been over 6 months now.
     
  4. JStew

    JStew Member

    77
    1
    Oct 1, 2007
    Two cards installed into my S3 by a FIOS tech. Arrived 15 minutes early and was out the door no more than 30 minutes later. Effortless!
     
  5. Talsarris

    Talsarris New Member

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    Oct 10, 2006
    Missoula, MT

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    Unless asked most people don't just pop onto a forum to express their happiness at how smoothly something just happened. Most people on message boards are venting about something. That is why you should always take everything you read on them with a grain or two of salt.

    That said, my first install went great, two cards in the S3 with only one issue fixed hit a hit to the card after install.

    My second install seemed to have confused my cable company. They didn't seem to understand why I would want a third cable card, or how to add one to the account. Once I got a tech that knew what he was doing rather than just reading the book, all was well.
     
  6. Distortedloop

    Distortedloop Member

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    Dec 5, 2007
    San...
    Uneventful install from Time Warner here in the San Fernando Valley (Los Angeles suburb). Took them ten days to get here when I ordered (no cablecards in stock), but the installer was in and out in under 30 minutes - most of that time was testing the cable line to qualify for a card install.

    The installer anticipated problems, and a second installer showed up to help just in case, but it went quickly no problems. He installed the first card, called dispatch with the info off the TiVo screen, did the same with the second card, tested a few channels and left.

    Painless.

    I am disappointed with the number of channels that show a "you need a TWC cable box to view this channel", but that's for another thread I think.
     
  7. jhimmel

    jhimmel Member

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    Dec 27, 2002
    LI, NY - FiOS, easy install of 4 CC's.
     
  8. TLD

    TLD New Member

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    Jan 20, 2006
    Distortedloop. What channels show you the "you need a TWC box" screen. I'm in the valley as well. Our install was a nightmare (tivo HD ) with the installer finally giving up saying we needed to call tivo. But somehow some hours later both card started working. Now channel 417 has the TWC box sreen and 416 has gone grey on both cards. What channels are you having problems with?
     
  9. steve101

    steve101 Member

    76
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    Jan 4, 2005
    Virginia, USA
    Verizon FIOS 1 Series-3 and 1 TivoHD, two separate
    installs due to timing of equipment arrival, two different
    techs, four single stream cable cards --> No problems.
    The installs went quickly, I have had no problems since
    (I do have attenuators on both of the Tivo's).
     
  10. jjprusk

    jjprusk New Member

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    Oct 5, 2002
    When the Series 3 came out, about a year ago, I purchased one and had ComCast install cablecards. It was interesting as they had never saw a Tivo at that point and it took the better part of a full day to get everything working (with many calls back to the home office by the installer). Friday, I purchased a TivoHD and again had ComCast come out for the install. This time it took about 30 minutes and everything was working like a champ! The installer was very familiar with Tivo, knew all of the menus, etc. and got it running promptly. They certainly have gained a great deal of experience over the last year. BTW - my original S3 has had no cablecard problems since they were installed a year ago.
     
  11. rhain

    rhain Member TCF Club

    171
    1
    Nov 3, 2004
    Escondido, CA
    San Diego - Cox Cable. I had my Series 3 installed with two M-Cards and was up and running is less than 30 minutes.
     
  12. RNSAMRN

    RNSAMRN New Member

    27
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    Dec 14, 2007
    Southern...
    Can anyone tell me which type of card is working well?
    I had an installer come out today. The cards were M-cards from Motorola starting in serial number MA. They could not activate them. The cable company kept getting error messages on both cards. It is possible she may have put the wrong numbers in on one card, but two? I called Tivo and they said they have heard of no problems with cards starting with the serial number MA. They suggested having the cable company come back out, and they would walk them through it step-by-step. I explained to Tivo that it was the person activating the cards over the phone who had a problem, not the installer, but Tivo said that they could assess the problem as the install was being done. I wasn't quite following that, but whatever. So anyhow - which cards are working?
    I am in New Jersey and am a Comcast customer.
     
  13. slyone

    slyone Member

    257
    1
    Jul 22, 2005
    I have a TivoHD which I had the M-card installed without any issues. The techs were impressed when they saw the install guide provided by Tivo!
     

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  14. kaitak98

    kaitak98 New Member

    5
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    Nov 18, 2006
    Had my Time Warner install today in Greater Cincinnati. No real issues. The installer had never put cards in a Tivo before. He got the job at the last minute when the original tech was stuck at another Tivo install. One of the cards wouldn't work so he had to go get another one from the original guy. Once that one updated firmware, it looked like it was working. But, none of the encrypted channels were working. He wanted to dig into signal strength but I suggested a setting issue since the first card was working fine. He sent the Cable Card ID again (all of the communication was done by text message and Nextel two-way) and closed out the work order to get it to work. Took about 90 minutes start to finish.

    Funny, the tech said that Cable Card was a big pain for them and they only offer them because the government requires it. "We don't really promote it", he said.

    So, hopefully once the SDV dongle comes out I will be able to say goodbye to the HD 8300 forever. It really wasn't as bad as I thought it would be but in no way was it a replacement for Tivo.
     
  15. ldhurley

    ldhurley New Member

    30
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    Jun 20, 2007
    Comcast

    2 cable cards since Aug 06
     
  16. Gregor

    Gregor Wear Your Mask! TCF Club

    60,459
    6,637
    Feb 18, 2002
    I have 2 S3s one working with S-Cards and one working with M-Cards. Motorola cards.

    The only problems I've had were getting Comcast to actually do the work, this was right after the S3 launch, and getting the installer to pay attention to what I was telling him instead of just mucking about pulling cards.
     
  17. RNSAMRN

    RNSAMRN New Member

    27
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    Dec 14, 2007
    Southern...
    Well after many attempts had someone come out today. Got one Motorola-S CC working. Second wouldn't work. He had no extras and will come back Monday. Wish me luck.

    Update:
    Got both cards working now. Both Motorola. On starting in serial number MA, the other NG.
     
  18. moosedog2000

    moosedog2000 New Member

    14
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    Jan 2, 2008
    short answer: rarely.
     
  19. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,653
    2
    Feb 28, 2001
    North...
    longer answer: I would guess everything goes smoothly well over half the time. It's been a long time since a poll on this, but way back then about 1/3 of the installations were smooth. The installers and franchises are much better now - we've trained a substantial number of them:) - and there's more "good" reports.
     
  20. BobB

    BobB Devout Tivonian

    707
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    Aug 26, 2002
    Brookline, MA
    Agreed. As has been mentioned, forums like these are (among other things) where people go for help, or just to vent, when things go wrong. You can't take what you see out here as remotely indicative of the totality of real-world experiences. It's like talk radio - if the callers were truly representative of the general population (and not just the disgruntled fringe), there would be mobs carrying torches rioting in the streets. I don't see that out my window.:p
     

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