Do Not Buy A Tivo HD

Discussion in 'TiVo Series3 HDTV DVRs' started by Chimpware, Aug 1, 2007.

  1. lrhorer

    lrhorer Active Member

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    San...

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    (And people say I ramble!)

    Hmm. So why is your username bartendergreg?

    They did? Please provide this announcement.

    The slot 2 issue is one thing, but did you or any of your colleagues ever provide a CableCard device on site which did work with the CableCards? It didn't take 30 cards, but it took several to find one which worked when they installed my Mitsubishi TV. Then later when more cards did not work in my Series III, they also did not work in my Mitsubishi. Then yet again later, when cards would not work in
    my second S3, they also would not work when placed in my 1st S3 or the Mitsubishi. All the cards which worked in my first S3 also worked in the second S3 and the Mitsubishi.

    <lots of unconnected, almost indecipherable rambling deleted>

    The TiVo needs an internet connection so it can do about 40% of things it can that the CATV DVR can't. Swivel Search, Internet Content, Web based control, MRV, Home Network applications, the 2 week TV guide, etc. all require the Internet connection. Try playing music from your music collection or showing photos from your photo collection on the 8300. Oh, and how many people who can afford a TiVo don't have internet connections?

    Because it can't do a fraction of the things the TiVo can! A bicycle doesn't require gasoline. Does that mean you prefer to ride a bicycle rather than drive your company vehicle?

    Which while significant are not the most important aspects of the TiVo's capabilities.

    Oh, yes, it is. It's interface is vomitous and its capabilities pathetic.

    As with the TiVo, but with a Series III TiVo, I can (and do) have 2TB of recording space. With the 8300, I'm limited to 1.12 TB. I'm also given to understand some people have been having quite a few problems with an external HD on the 8300, but then I have no personal experience in the matter.
     
  2. vacationjunkie

    vacationjunkie New Member

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    i have a series 3 that i bought in may of this year to go with my new samsung HD LCD tv. the cable co. did have to replace the cable cards three times, and on the last visit, a tiVo rep. very patiently talked the guys thru the connections, but once we got a pair that worked (with 2 wks of the original appt.), it works like a dream! i LOVE my series 3! thetiVo pic is clear and there isn't ANY pixelation on either card.

    bottom line... don't give up; GO FOR IT! :up:
     
  3. ZeoTiVo

    ZeoTiVo I can't explain

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    he is no tech for cablevision I am fairly sure of that. I also doubt he is a bartender
     
  4. jfh3

    jfh3 Active Member

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    If the 8300 does everything you want it to, you must have very low expectations of a DVR. :D

    As for your problems with Tivo HD recording what you wanted - I'm calling you on that. B.S.
     
  5. lrhorer

    lrhorer Active Member

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    I rate the Series IIIs picture superior to the 8300. The 8300's output is not bad, but its digital conversion is not as accurate as the Series III. I cannot speak for the TiVo HD.

    RTFM. The TiVo's flexibility in this and other areas leaves the 8300 in the dust. If you had bothered to do 45 seconds worth of reading, you would have seen the settings for any Season Pass can be changed to record first run only, first run and repeats excluding duplicates, and all episodes including duplicates. Changing this setting is extremely easy either before or after a Season Pass is created.

    Uh, huh. Are you a Clint Eastwood fan? Or perhaps Robert DeNiro? Tim Burton, or Alred Hitchcock, perhaps? Are you fascinated by volcanoes, or maybe space exploration? Come back and talk to me when the 8300 automatically records all the programs featuring a favorite actor, director, or topic without your having to (rather painfully) search through every single upcoming show. The TiVo wishlist handles it in a breeze, no interaction required unless you want. Wait, you know what, don't come back until the 8300 can figure out what you might like and record it without your even having to tell it to record it via wishlist. My TiVos already know what I like, and record hundreds of shows every month they think I would like. When I sit down, there are usually anything from 150 to 300 shows I would like to watch (depending on my mood) that I had no idea were even coming on whenever they did.

    At the very worst all involved parties will be able to resolve the issues with CableCards and Series III / HD TiVos inside the next few months, but you will still be waiting for years for the 8300 to do any of this, unless TiVo releases their code for installation to the 8300. I guess you just don't mind spending hours browsing through the painfully slow and tedious TV Guide provided by the 8300. Me? I never browse the TV Guide at all. (Oh, and try waiting 20 minutes into an hour long or longer show to start watching it on the 8300. Watch what happens when the live program ends. Talk about a piece of junk!)
     
  6. lrhorer

    lrhorer Active Member

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    Good Point. Hey bartendergreg, what is Intermodulation Distortion and what affects does it have on a CATV signal? How is it avoided?

    OK, if that one's by you, what is the correct modulation depth for an AM Video carrier?

    If he can't answer those, then he's not a CATV technician.
     
  7. lrhorer

    lrhorer Active Member

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    I would say it's a little better than a VCR, but not terribly much.
     
  8. Joey Bagadonuts

    Joey Bagadonuts New Member

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    Anaheim, CA...
    If you're going to toss around legal terms, it'd be a good idea to know what you're talking about. It's only libel if what you say or publish is proven untrue. Check out the Time Warner thread. It's now up to 66 pages and close to 2000 posts, the majority of which are by unhappy S3 owners and the problems they've had with TWC and the installation of cable cards. And that's just via this forum. The total number of unhappy S3 owners could be in the thousands.


    Unethical? Companies are always telling us why they're better than their competition. Ever seen or heard any Satellite TV commercials? All you hear is how much more affordable they are than cable television. Same with cable internet companies. They don't pull any punches when telling us their speeds are 5 to 10 times faster than DSL. Or how about those Hertz commercials where they constantly remind us they're #1 and Avis is #2 in the car rental industry? The list of companies who belittle their competition is endless.[/quote]

    Using your analogy, what if my internal family problems were directly effecting my neighbors? Let's say my wife and I are having a rather loud argument and our next door neighbors are trying to have an outdoor bbq and my internal family problems are disrupting their bbq. You don't think they have the right to say something? That's the relationship CATV companies and TiVo now have. TWC's lack of know-how when it comes to cable card installs and activations is having a direct effect on TiVo's ability to operate their HD business and it's costing them memberships. You don't think TiVo has not only a right but an obligation to their customers to not only identify the problem but to try and rectify it with TWC? As I said before; TiVo's failure to go to bat for their customers is doing them a serious disservice. Instead, you want TiVo to wait for Time Warner to come to them and ask for help with the CableCard problem? That's nuts. Why in the heck would TWC do that? The longer they draw out this CableCard problem with the S3, the more apt they are to steal HD DVR business from TiVo.

    I didn't conveniently ignore anything. We're discussing the S3 problems, not CableCard televisions. If you want to discuss CableCard TV's maybe you should start a new thread.

    So basically what you're saying is, until CATV asks TiVo for assistance with the CableCard installs, the TiVo S3 customer is pretty much SOL...as far as TiVo's concerned. That's a great business practice on the part of TiVo. They come out with this fancy product and once they make the sale, the customer's satisfaction is no longer a concern. Yeah, I want to patronize a company like that.

    From what I've read from all the disgruntled S3 owners, it doesn't sound like the CATV company is doing a whole lot of cooperating with TiVo anyway. So TiVo's strategy of sticking their head in the sand and leaving their S3 customers hanging out to dry isn't working.

    Responsible by definition, perhaps not. But when it's their product that isn't working correctly, I think they owe it to their customers to get involved, aggressively, and find a solution to the problem.


    Again; it's only libel if what is said or published is a mistruth. In the Time Warner Cable thread alone, a significant majority of the close to 2000 posts are from S3 owners who have had problems with TWC techs not knowing how to install CableCards in their TiVo DVR.

    I haven't said anything about TiVo calling TWC names. All I've suggested is they should acknowledge there is a problem with the CableCard installs on the part of TWC and they should get aggressive about rectifying the problem. Not doing so, makes them guilty of knowingly selling faulty DVR's to their customers.

    Here's an analogy for you: Let's say I buy a car from GM but I have to buy the engine from a different company. I try and do that but I find out that company doesn't know how to install engines in GM products. When I call GM they tell me it's not their problem. That's exactly what is happening with the S3's and the CATV companies not knowing how to install/activate the corresponding CableCards and TiVo turning a deaf ear to their customers.

    I suggested in an earlier post that TiVo and the success of their S3 is at the mercy of the cable companies and from what you've said, it appears as though my suspicion was correct. So why would I want to gamble with an S3 being set up correctly by TWC when I can just buy a DVR from TWC and not worry about any hassles?
     
  9. thepcdoc

    thepcdoc New Member

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    Duh, really wise #$^. I am not new to Tivo I had 3 DirecTivos that I had modified when I was using DirecTV. The Season Passes were setup properly for first runs only and it would still record the show whenever it felt like it or not at all.

    With the way some of you guys talk here, Tivo could sell you guys a box that inverted the image and you guys would still be defending them. That is just pathetic in my book.

    BTW if you require 300 shows to watch, that must be one lonely life you're leading.
     
  10. aaronwt

    aaronwt UHD Addict

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    I was at my brothers yesterday. He was looking at the list of programs his 8300 recorded. He had recorded Startrek on the analog channel and from the digital channel. The 8300 didn't even show him what channel each recording was on. The only way for him to find out which recording was from the digital channel was to play it and see which one had the clearest picture. I thought that was crazy. How can you have a recroding and the info doesn't tell you what channel it was recorded from.? You couldn't pay me to use that Comcast DVR.
     
  11. Langree

    Langree The Gimp

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    Freezinmyass...
    /raise
     
  12. Langree

    Langree The Gimp

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    Freezinmyass...
    With all those years experience, you know that incomplete or faulty guide data will cause FRO SP'a to grab multiple episodes and even repeats on the same day.

    The Daily Show and Corbet Report both constantly have this issue.
     
  13. ZeoTiVo

    ZeoTiVo I can't explain

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    and you must realize that there is no widespread issue of this happening on the TiVo HD and as others point out this is a long known occurrence with bad guide data.
    Also, why can't the people who have had a good experience with the Tivo HD, or a bad experience with the 8300 post here and give their perspective? Why is being happy about the Tivo DVR bad and being upset the only reasonable perspective to have?
     
  14. Chimpware

    Chimpware New Member

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    Mainly because that is what this thread is about. Others have started threads on good experiences, just not as many people having good experiences to post about. Also people are less passionate when something works for them, then when it doesn't.

    Regarding experience with 8300HD, mine was not great either. I have replaced one of my two 8300HDs about once every 6 months or so. Most recently on of them would not output HD through HDMI and would need to be reset everytime to work properly. Up side is that it only requires me to take a 10 minute drive, drop off the box and get a new one and it works again. Ideal? Not really, but in between failures they record and play television non-pixelated which is the starting point for a good DVR. After that Tivo features and benefits far exceed 8300HD capabilities no question. In my mind though it is akin to buying a car that won't run reliably, and then discussing how the Nav system, audio system and bluetooth phone integration are awesome compared to another model that runs more reliably.

    That is why I still stand by my recommendation to wait to purchase the Tivo HD until the pixelation issue is remedied.
     
  15. TexasAg

    TexasAg New Member

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    And your proof that "not as many people" are having good experiences to post about would be...what exactly?
     
  16. Chimpware

    Chimpware New Member

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  17. flc

    flc New Member

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    Huntersville...
    Pretty much, Not many people come on here to promote good TiVO experiences, 99% come here to ask questions about TiVo issues

    For what it's worth, my 1st TiVoHD had niggling issues (one tivo error, one user error), we got it replaced, got 2 cablecards from Time Warner and it's working like a dream now (TWC Mooresville, NC with 2 SA cards btw)
     
  18. Langree

    Langree The Gimp

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    Freezinmyass...

    That's not proof, as you yourself point out, people with issues are more likely to be vocal and post then those not having issues related directly to TiVo.
     
  19. WizarDru

    WizarDru New Member

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    Indeed. I've had two TiVos for over five years, but never felt the need to post here until I discovered my Toshiba TiVo couldn't do the 30-second skip. I haven't posted here about my TiVo HD units because I haven't gotten my cablecards, yet. Satisfied customers are much less likely to come and post positive experiences and the Internet Echo Chamber can often make a problem appear more widespread than it actually may be. Which is not to say that this is true or false of the TiVo HD or not...just pointing out that the general lack of positive posting does not prove anything other than happy customers are less likely to post than unhappy ones.

    I will let you know how my TiVo HDs work when I get FIOS and cablecards on Wednesday.
     
  20. Chimpware

    Chimpware New Member

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    Ok, let's say you are right, it is irrelevant. The fact is that many people are experienceing issues with the Tivo HD. Tivo has told me directly the macroblocking is a known issue and they are working on it, but could no give me an ETA, or a definitive answer as to whether it could be remedied, but did say they "beleive" it is software related. Given all of this I stand by my original statement, that people should hold off buying this unit until the problem is resolved unless you want to take a chance and be in the situation I, as well as many others are in with a pixelated picture every 10 to 20 seconds or so with audiop drop out.

    Debating whether anyone is having a good experience, whether for some it is a "liveable" situation, etc. is useless. The fact is in many cases the macroblocking occurs to a level that makes the Tivo HD a poor DVR experience and people should know they are taking a risk before purchasing this unit.
     

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