Do HD's just need to reboot now and then?

Discussion in 'TiVo Series3 HDTV DVRs' started by dlfl, Oct 4, 2009.

  1. Jun 19, 2010 #61 of 104
    CraigHB

    CraigHB __________

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    If your dwelling is built to code, there is a ground rod that is connected to the main electrical panel. Often, the rod itself is built into the foundation so you might be able to see a big 2 or 4 gauge conductor running up from the foundation somewhere, usually close to the electrical panel.

    All of the electrical grounds inside the panel are bolted to the metal panel itself. A ground conductor bolted cleanly to the exterior of the panel is adequate since there's a solid connection there. Normally, you would see a 6 or 8 gauge wire running from the electrical panel to your phone and cable demarcation boxes (service boxes) to provide grounds at those points.

    To inspect the ground block, you would likely need to open the demarcation box. Cable companies lock those service boxes if the "tap" is located there. That's often the case in multi-unit buildings. In single family homes, they don't normally lock the demarcation box since the tap is usually located in a street-side panel.

    If your cable is not properly grounded at the demarcation point, it's possible grounding somewhere else could reduce a ground problem. A dirty ground can be better than no ground, but it's still not a good idea to ground that way. The only way to properly ground your cable drop is with a ground block wired to the electrical panel.

    At one point, I was thinking of adding a ground rod myself for a rooftop antenna. With the high potential for lightning strikes, I didn't want to ground it to my home's electrical system. However, I found it's not an easy thing to do. You have to install one with certain materials in a specific way and it can be very difficult to do yourself. It's pretty expensive to have one done properly. I ended up grounding the rooftop antenna to the home's copper pipe. Copper pipe in a home is normally grounded to the home's electrical panel and "can" provide a clean ground, but I wouldn't just assme that.
     
  2. Jun 23, 2010 #62 of 104
    dlfl

    dlfl Cranky old novice

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    Well, 8 days with no reboots after switching to component output. But today it rebooted. This one was completely spontaneous, i.e., not related to any remote control activity or lockup.

    At least it seems possible the component connection eliminates the remote control lockup-related reboots. I was already having the other kind of reboot (totally spontaneous) every couple of weeks. Looks like two different things going on.
     
  3. Jun 23, 2010 #63 of 104
    m_jonis

    m_jonis Member

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    Mind rebooted twice yesterday as well. One was "spontaneous" the other was the "lockup" where I couldn't switch tuners.
     
  4. Jun 23, 2010 #64 of 104
    dlfl

    dlfl Cranky old novice

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    I hope anyone having spontaneous reboots will post here. I'd like to know if this only affects a few of us or if many are experiencing it.
     
  5. Jun 24, 2010 #65 of 104
    DeWitt

    DeWitt Member

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    I had them often on my HD. Recently upgraded to a Premiere and have not had one since. I actually ran both for a while and had several reboots on the HD while the Premiere successfully recorded the same program with no issues. (I am using the SD menus on the Premiere)
     
  6. Jun 24, 2010 #66 of 104
    dlfl

    dlfl Cranky old novice

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    Were you using a TA on your HD? Were your reboots preceded by remote control lockups (yellow light blinks but TiVo doesn't respond), or did they just happen at random times?

    Is your Premiere hookup identical to what you used for the HD?
     
  7. Jun 28, 2010 #67 of 104
    dlfl

    dlfl Cranky old novice

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    ChinaBull has reported two reboots thought to be related to the TA, see **this** for details.
     
  8. Jun 28, 2010 #68 of 104
    SCSIRAID

    SCSIRAID Active Member

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    My wife's THD with TA has had a couple spontaneous reboots over the last week or so. Ive not seen any on my S3 with TA.
     
  9. Jun 29, 2010 #69 of 104
    dlfl

    dlfl Cranky old novice

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    Do you know if these reboots came immediately after remote control lockups (yellow light blinks but TiVo doesn't respond)?
     
  10. Jun 29, 2010 #70 of 104
    haidawei

    haidawei New Member

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    I also have the same reboot problems with my THD. My reboots occur after remote control lockups. This problem started after the latest software update. Not sure if that is the cause or just coincidence. I am using HDMI and an eSATA external drive. I do not have a TA. The reboots also happened when I disconnected the eSATA drive. I have not tried removing the HDMI. I have no known issues with my S3.
     
  11. Jun 29, 2010 #71 of 104
    dlfl

    dlfl Cranky old novice

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    I got rid of remote-control-lockup type reboots (so far!) by switching from HDMI to component. I've had one spontaneous reboot (not associated with a remote control lockup) since then. I'm tempted to think there are two different types of reboot going on.
     
  12. Jun 29, 2010 #72 of 104
    DeWitt

    DeWitt Member

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    No TA - Verizon Fios. Both connected via HDMI to the TV and Optical to Audio. Same wires etc. I had both units recording exactly the same things for testing purposes.

    The reboots happened on channels that often caused problems. This is what led me to believe the Premiere is more tolerant of bad signal issues.
     
  13. Jul 8, 2010 #73 of 104
    2001brg149

    2001brg149 New Member

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    Let me add my name to the list but with few differences.

    I have a plain vanilla TivoHD with no modifications, no external HDD, and connected to TV using a Component cable. It reboots at least once a day without anyone touching the remote. Yesterday, it rebooted twice. The daily reboot followed about an hour later by the non-responsive remote reboot. The double reboots happen about three times per week.

    I also have a second TivoHD with a 1TB external HDD also connected to TV using a Component cable. It's located in a different area of the house and hasn't rebooted since June 23rd but that was due to a local power outage. Both THDs are running 11.0g.

    Both THDs are always running but the first receives the most remote control activity on a daily basis. This leads me to believe that the problem might be a buffer overflow issue. It's as if the Tivo or the TA can't keep up with a lot of channel surfing and calls for a reboot when it gets overloaded.

    Finally, I tried all of the recommendations that everyone has suggested. Unplugging the THD and the TA. Reseating the M-Card. Disconnecting the USB cables. Replacing the USB cable. Replacing the component cable. Putting my shirt on backwards and my shoes on the wrong feet. Standing on one leg while plugging in the equipment. Nothing seems to fix the problem......

    Frank
     
  14. Jul 8, 2010 #74 of 104
    lessd

    lessd Well-Known Member

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    If you can do it change out the hard drive, may solve your re-boot problem. Semi bad Hard Drives (or dead hard drive) are the cause of about 99% of TiVo problems.
     
  15. Jul 8, 2010 #75 of 104
    2001brg149

    2001brg149 New Member

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    Thanks for the suggestion, Les.

    Frank
     
  16. Jul 8, 2010 #76 of 104
    dlfl

    dlfl Cranky old novice

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    He He, you have a good sense of humor. (Probably a good thing too.)

    Just curious, how old is the rebooting TiVo and what cable system and region are you in?

    You've ruled out a lot of things and the HDD is a good suspect for almost any TiVo problem as Les said. Assuming you don't mind losing all your recordings, you could remove your HDD, backup the TiVo system with WinMFS, then run the mfr's extended tests on the drive to determine definitely whether it is the problem. If it passes the tests, you can restore the WinMFS backup you made and reinstall. If it only has the 250G drive, you could take this opportunity to put in a 1 TB internal drive for less than $100, or go to 1.5T or 2.0T using the various options available. Here is the drive expansion sticky thread:

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=370784

    This is the bible for internal expansions and probably the best place to post any questions you have on that topic.
     
  17. Jul 9, 2010 #77 of 104
    2001brg149

    2001brg149 New Member

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    Thanks for the reply, dlfl but I think I came up with a solution last night!

    About a month ago, I watched the movie, "The Men Who Stare at Goats". Well, I started thinking about the movie last night, and realized that if the power of thought was good enough for the CIA, it should work for me to solve my reboot problems.

    So, I sat on my sofa with the remote in my right hand and stared at the TIVO HD all night and, low and behold, it worked!!! The unit didn't reboot itself. Of course, the only problem with this solution is that I didn't see any TV because I was staring at the TIVO.

    To fix this new problem, I'm forming a TIVO Community Group called "The Men Who Stare at TIVOs" because you need at least two people to make it work. One to stare at the TIVO and the other to watch the TV. And, with a little more testing, I should be able to figure out who controls the remote. I hope I don't need a third person for the remote or the sofa is going to get awfully crowded.

    Anyway, if you're interested in joining, sit in front of your TIVO and think about my UserID. After an hour or so, your headache will start to go away and you'll break-out in a cold sweat. At that point, you'll be a member of "The Men Who Stare at TIVOs" and can start recruiting people for your sofa.

    Good Luck and Good Staring.......

    Frank

    P.S. I'll try working on the hard drive next week to see if it makes a difference. Also, the TIVO is two years old and my cable company is Brighthouse in Florida.
     
  18. Jul 12, 2010 #78 of 104
    m_jonis

    m_jonis Member

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    In my case, it's not the hard drive. Replaced it twice and still rebooting.

    So far, the reboots are corresponding with the TW getting it's "new" expiration date for the "sub expires" that's listed in the TA diagnostics.

    I was positive this issue was fixed by Cisco a while back, but maybe I was wrong.

    Either that or the Tivo software update isn't liking the sub expires time.

    But so far, (since keeping my logs), the system reboots around noon time, and every time afterwards, the sub expires time has incremented.
     
  19. Jul 12, 2010 #79 of 104
    dlfl

    dlfl Cranky old novice

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    Hmmm... My spontaneous reboots (the ones not related to remote control lockup, which I don't have anymore after switching to component video) have not corresponded to TA Sub Expires updates. I get these updates every week now and TiVo reboots aren't happening that often.

    What version of TA firmware do you have? Mine is 0.1001.

    I do get occasional spontaneous TA reboots which as far as I can see don't have any connection to anything -- the sub expires date does NOT get updated by the TA reboot. The last two of these were 24 May and 23 June, interestingly about a month apart. These TA reboots don't cause any disruption unless you are recording or viewing something when they occur, i.e., if they occur in the wee hours of the morning when you aren't recording an SDV channel, then no harm is done. However one of them occurred in the middle of the day and I lost a recording in progress plus had my Netflix viewing interrupted with the "A Tuning Adapter is connected to your TiVo" screen.
     
  20. Jul 12, 2010 #80 of 104
    m_jonis

    m_jonis Member

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    The firmware I believe is 1.00_1520_LR_F.1001
    The SARA version is: 1.61.41.1

    The reboots don't happen when the sub expires, but it seems to coincide to when TW is sending out the "hits" to renew the expiration (you should never really get "less" than 20 days to the expiration). Ie, mine now says, expiration of 8/2/10 So tomorrow it still still show 8/2/10, and about 5-7 days from now, I'll have another reboot and the date will go to say, 8/10/10 or something
     

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