Do channel icons ever get refreshed?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by hapster85, Oct 28, 2017.

  1. KeithKenobi

    KeithKenobi New Member

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    Apr 29, 2019
    Interestingly you already had a Logo before the repack, so check your records.
     
  2. TeamPace

    TeamPace Active Member

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    Oct 22, 2013
    Ohio
    Channel 43.1 Dayton Ohio Market 45424 shows TBN logo but should be ION. Has been wrong for a long time.
     
  3. KeithKenobi

    KeithKenobi New Member

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    Apr 29, 2019
    New channel 27.7 KYMB is H&I and needs the LOGO!
    (The guide is THREE HOURS off and I just sent a lineup report to fix that).
     
  4. KeithKenobi

    KeithKenobi New Member

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    Apr 29, 2019
  5. AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    If you haven't, please file a lineup report so it can be tracked and resolved internally.
     
  6. AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    Same as the other, if you haven't, please file a lineup report so it can be tracked and resolved internally.
     
  7. KeithKenobi

    KeithKenobi New Member

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    Apr 29, 2019
    Done MANY times! Still no action!
    I am a Tech person, I have a receiver and a computer program to read all the RF channels, PSIPs etc.
    Is there any way I can get in contact directly with someone to give them updates?
    The lineup reports are hit-and-miss, usually MISS.
    I seem to be the ONLY one in the Monterey Salinas California market that sends corrections and updates!
    PLEASE! This is the only way I have to DVR OTA (antenna) channels.
    Thanks,
    Keith keithtrinity@gmail.com
     
  8. AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    Keith I hear you and I understand how frustrating this can be. I checked with some people around and they said the best way to deal with the lineup issues is the form. They also mentioned that they based the schedules from the reports the stations send to TiVo.
    BTW, I'm pushing the KYMB station icon update.
     
    Last edited: Feb 15, 2020
    JoeKustra and MikeBear like this.
  9. KeithKenobi

    KeithKenobi New Member

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    Apr 29, 2019
    Thanks, but they need to CHANGE! I have been in contact with many stations and their websites SUCK. They are out of date, have wrong and missing guides etc. A LOT of these small stations just throw a transmitter on the air to get carried on CABLE.
    I can scan the actual OTA signal and report what is REALITY.
    Example, the new KYMB 27.7 H&I is THREE hours off in your guide! (it should be the same as 19.1 KMBY H&I). It is a long story but their cable feed is 3 hours off their OTA feed! (I have sent a lineup for this).
    Please push for establishing a "Known reliable Person" program when some of us can get certified to feed you the real info!
    Keith
     
    Last edited: Feb 15, 2020
    MikeBear likes this.
  10. TeamPace

    TeamPace Active Member

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    Oct 22, 2013
    Ohio
    I posted earlier about channel 43.1 in Dayton Ohio having the TBN logo instead of the correct ION logo. It had been wrong for well over a year. Anyway about a month after I filled out a channel lineup form it actually was fixed! Yay!
     
    Last edited: Feb 17, 2020
    kpeters59, Mikeguy and AlvisoShowcase like this.
  11. KeithKenobi

    KeithKenobi New Member

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    Apr 29, 2019
    (They fixed KYMB 27.7 Logo, now correct H&I, thanks)
    But WAY back in April 2019, I reported K38JP-D changes. NOTHING has been done, almost a YEAR!
    I sent the following to lineup@tivo.com;
    My Device is 846-0001-902C-xxxx

    You have the correct RF channel 31 for K38JP-D
    But they only have TWO channels, see the attached scan!
    They also CHANGED their callsign to K31OL-D
    RabbitEars.Info

    They transmit;
    RF 31-3 is PSIP virtual 38.1 MCAET The guide IS correct but there is NO logo.

    RF 31-4 is PSIP virtual 38.2 ESNE. The Guide is WRONG! NO LOGO.
    The GUIDE info should be the same as Direct TV channel 456.

    There is NO K38JP-D3. Please remove from the Channel List!.
    There is NO K38JP-D4. Please remove from the Channel List.

    You DID have the MCAET Logo before the Re-pack! It went missing after re-pack channel change.
    Watch LIVE – MCAET
    [​IMG]

    Or [​IMG]

    ESNE is;
    Televisión ESNE – Mas que una estación, una conexión con Dios

    Thanks,
    Keith Trinity
     
  12. KeithKenobi

    KeithKenobi New Member

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    Apr 29, 2019
    WOW! They fixed RF31 (virtual 38) K31OL-D callsign for -1 and -2. (eliminated the -3 & -4 that was gone long ago). They have the Guide fixed for -2 ESNE. AND, get this, they actually included this info in the email response on my support ticket! YES!
    However, the LOGOs in the guide need to be added, no big deal, hopefully soon. (they had the MCAET Logo years ago when on the old RF channel).
    Thanks!
    Keith
     
  13. Ken H

    Ken H Better Living Thru Expensive, Electronic Devices

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    Sep 5, 2003
    Ann Arbor,...
    Here is my logo request:

    Provider is Concast Xfinity, Ann Arbor, MI 48103.

    Channel 1038 has no logo, only letters WADLDT, WADL is a local independent Digital TV station owned by Adell Broadcasting in Clinton Township, MI.
    Channel 153 has no logo, only letters SCPXS, ScreenPix is a SD movie channel from EPIX.
    Channel 154 has no logo, only letters SPXWS, ScreenPix Westerns is a SD movie channel from EPIX.
    Channel 167 has no logo, only letters SPXAS, ScreenPic Action is a SD movie channel from EPIX
    Channel 168 has no logo, only letters SPXVS, ScreenPic Voices is a SD movie channel from EPIX.

    Please note the listings for these channels are correct. Only the logos need to be added.

    Thank you very much.
     
  14. AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    Ken, have you contacted customer support or file a request via Tivo Customer Support Community ?
     
  15. Ken H

    Ken H Better Living Thru Expensive, Electronic Devices

    9
    2
    Sep 5, 2003
    Ann Arbor,...
    Thank you for the reply. Customer Support referred me to the page you did, but it keeps throwing an red error banner at the top saying insert error. I've tried a number of ways to enter the info but can't get the request accepted. I tried a chat and they suggested an email to lineup@tivo.com, which I just did now.

    Additionally, Comcast just added two new local digital subchannels that are on the channel numbers listed but the channel names, guide info, and logos need to be updated:
    283 Decades WJBK 2.5
    284 Dabl WWJ 62.3
     
    Last edited: Apr 23, 2020
  16. AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    I'm following those requests...
     
    HerronScott likes this.
  17. Ken H

    Ken H Better Living Thru Expensive, Electronic Devices

    9
    2
    Sep 5, 2003
    Ann Arbor,...
    Thank you very much.
     
  18. May 3, 2020 #178 of 204
    TivoJD

    TivoJD Active Member

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    Feb 7, 2005
    Polk Co,...
    Last edited: May 3, 2020
  19. May 4, 2020 #179 of 204
    Ken H

    Ken H Better Living Thru Expensive, Electronic Devices

    9
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    Sep 5, 2003
    Ann Arbor,...
    FYI, no update as yet.
     
  20. May 7, 2020 #180 of 204
    AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    FYI Ken H & TivoJD, all your requests are in the update pipeline
     
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