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Do channel icons ever get refreshed?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by hapster85, Oct 28, 2017.

  1. overcook

    overcook New Member

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    Jan 2, 2018
    The thread below seems to note that there is no formal method for reporting missing names and logos to tivo.

    Off Air channel logos

    ajwees41, if you know differently, please list the method of contact, since the response you gave is rather vague and devoid of information. Thanks.
     
    t1vofan likes this.
  2. t1vofan

    t1vofan New Member

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    Dec 30, 2017
    I'm in the South Bend-Elkhart, IN DMA and our Fox affiliate moved from WSJV 28-1 to WSBT 22-2 in 2016. WSJV 28-1 is now H&I but still displays the Fox logo on my tivo roamio. 22-2 has the Fox logo too so my guide has two Fox logos.

    A few weeks ago they did fix the logo for our Laff tv channel though so I'm happy about that.
     
  3. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    See post 15. Like it. You may get his attention.
     
  4. overcook

    overcook New Member

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    Jan 2, 2018
    Thanks, JoeKustra. I have done so, and hope he can help out. Wish there was some official way to do this though.
     
  5. AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    We checked all the stations in your area an added all the missing network logos that we could! This may take a couple of weeks before it appears in your guide, and it may not happen all at once. Let me me know how it goes.
     
  6. ajwees41

    ajwees41 Well-Known Member

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    Omaha,NE
    since you replied about the logo are you also able to help with guide data issues also?
     
  7. overcook

    overcook New Member

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    Jan 2, 2018
    Great, thanks for your help and quick response on this!
     
  8. mdavej

    mdavej Well-Known Member

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    Aug 13, 2015
    In case you're watching this thread Alvisio, I'd love to get these added. I don't see any guide data for these new channels either.

    I open a case a for this a few weeks ago and it was closed without any resolution.

    Missing Logos:
    Channel, Call Letters, Name, Frequency
    28-7, W28DB-D7, BUZZR, 28
    28-8, W28DB-D8, TCN (The Country Network), 28
    Full technical details: RabbitEars.Info

    My OTA market is in zip 29615.

    Let me know if you need any more details.

    TIA
     
  9. AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    This may take a couple of weeks before it appears in your guide. Let me me know how it goes.
     
    krkaufman and mdavej like this.
  10. Jed1

    Jed1 Well-Known Member

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    Frackville, PA.
    I am missing the logo for Escape which is WYOUDT2 that is on channel 157 with Service Electric Cablevision Mahanoy City system. Zip code 17931.
     
  11. hapster85

    hapster85 Active Member

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    Sep 7, 2016
    The ones I mentioned in post #18 were taken care of shortly afterwards. I don't know if he saw the post, or it was coincidence, but I lean towards the former.
     
  12. TonyD79

    TonyD79 Well-Known Member

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    Columbia, MD
    Yesterday, Spike became Paramount. TiVo has the correct guide data and the name of the channel is now PARHD-E but still has Spike logo. Even more interesting is that while the name of the channel updated, there was no notice of a channel change.
     
  13. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    That change has been on my feed's information channel for a month. But TiVo hasn't done their thing yet. I would send them a notice, but I think Jed1 already has done that. We share the same headend.
     
  14. TonyD79

    TonyD79 Well-Known Member

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    And....

    If I search for Spike, it finds PARHD-E
     
  15. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Dec 7, 2012
    Ashland, PA...
    Same here. Channel logo is correct but the channel name is wrong. Interesting bug too.
     
  16. AlvisoShowcase

    AlvisoShowcase Member

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    Oct 29, 2017
    If you restart the box you should see the new Paramount logo. I can already see it in my TiVo@ home The change may appear faster on Exp4 than Exp3.
     
    krkaufman likes this.
  17. krkaufman

    krkaufman TDL shepherd

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    Already in place, here, no reboot required.

    IMG_4057.JPG
    (... though basically illegible from a distance, but it's not alone on that front)
     
  18. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    No problem with the logo graphic. TiVo still displays "SPIKEHD-E". It should display "PARHD" if zap2it is correct.

    Funny, tvguide.com has PAR but still displays the Spike logo.
     
  19. TonyD79

    TonyD79 Well-Known Member

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    Columbia, MD
    Mine updated overnight.
     
  20. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Dec 7, 2012
    Ashland, PA...
    Good point.

    Just checked. Daily fix corrected it. But no message.
     
    Last edited: Jan 19, 2018

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