Do channel icons ever get refreshed?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by hapster85, Oct 28, 2017.

  1. Oct 28, 2017 #1 of 158
    hapster85

    hapster85 Well-Known Member

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    On my Roamio OTA, most of the channels in the guide have icons/logos. The problem is, a few of the channels have changed, but the icons in the guide haven't.

    For example, 21-1 used to carry the Ion network, but dropped it some time last year, opting for independent programming. However, 21-1 still has the Ion logo in the guide. Another station, for whatever reason, decided to swap positions of two of their networks, so now the icons are wrong for those two as well.

    Do these logo icons ever get refreshed? Any way to force them to refresh, short of doing a complete reset of the box? I know there was a tool floating around many years ago, to edit them yourself, but is ancient and no longer supported or available. At least as far as I can tell.

    It's not a big deal. It's just one of those little things. Like a single grain of sand, wedged under your toenail, and everything you use to dig it out only forces it in deeper. So it sits there, mocking you. Lol
     
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  2. Oct 28, 2017 #2 of 158
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    Yes they do get refreshed from time to time but I’m not sure how often. You should contact TiVo and let them know your lineup has changed and that might fix it.
     
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  3. Oct 28, 2017 #3 of 158
    hapster85

    hapster85 Well-Known Member

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    Being as it's been a year since one of them changed, I'm thinking not very often. I'll try the lineup issues page, and see what happens.
     
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  4. Oct 29, 2017 #4 of 158
    tim_m

    tim_m Active Member

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    Is it tivo that changes them? I mean do they have to go to the content provider and ask for approval for a new icon or do the content providers change them and tivo has to update them?
     
  5. Oct 29, 2017 #5 of 158
    Series3Sub

    Series3Sub Well-Known Member

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    In my DMA, TiVo continues to ADD even more logos as of late. That is great because there are still quite a few that don't have logos but could use them. Yes, they are refreshed (I've seen that), but as others have said, we don't really know how often, and there is A LOT of channels across the USA to keep track of.
     
  6. Oct 29, 2017 #6 of 158
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I've been trying for two years to get the MSNBC logo fixed. I sent them a link -> Logopedia
     
  7. Oct 29, 2017 #7 of 158
    HerronScott

    HerronScott Well-Known Member

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    I'm pretty sure that it's TiVo that has to update their database for which logo is associated with which channel.

    Scott
     
  8. Oct 29, 2017 #8 of 158
    TonyD79

    TonyD79 Well-Known Member

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    I’ve seen some change quickly and some never change or take a long time. I don’t think it is a very high priority.
     
  9. Oct 29, 2017 #9 of 158
    hapster85

    hapster85 Well-Known Member

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    The ironic thing is that, in one case, guide logos had only recently been added, and then the station, for whatever reason, decides to a rearrange its subs. Perfect timing.
     
  10. Oct 29, 2017 #10 of 158
    AlvisoShowcase

    AlvisoShowcase Member

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    Hey, I may be able to help with this. Do you mind telling me the station names (call signs) of the channels with logo issues. FYI may take some time until it shows in a box.
     
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  11. Oct 29, 2017 #11 of 158
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Network: MSNBC still shows msnbc. Thanks.

    Not to go off topic, but can you really do that?
     
  12. Oct 29, 2017 #12 of 158
    cherry ghost

    cherry ghost Well-Known Member

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    He’s going to need your Social Security number also.
     
  13. Oct 29, 2017 #13 of 158
    AlvisoShowcase

    AlvisoShowcase Member

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    Ok. We’ll get that change in the pipeline, and keep you updated.
     
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  14. Nov 16, 2017 #14 of 158
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    MSNBC logo has been fixed. Two weeks! I've been asking for two years. Thanks.
     
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  15. Nov 16, 2017 #15 of 158
    AlvisoShowcase

    AlvisoShowcase Member

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    Hey,we took a wild guess since we did not know your market, and fixed a logo issue on a channel 21-1 and all the logos for that market, please let us know if that fixed your issue.
     
    Last edited: Nov 16, 2017
    dishrich, rdrrepair, mdavej and 3 others like this.
  16. Nov 16, 2017 #16 of 158
    Jed1

    Jed1 Well-Known Member

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    Hallmark Drama was recently added to my lineup and it has no logo. This is a new channel so I am wondering if you can add one? My cable system is Service Electric Cablevision Mahanoy City.
     
  17. Nov 16, 2017 #17 of 158
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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  18. Nov 16, 2017 #18 of 158
    hapster85

    hapster85 Well-Known Member

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    Haha yes, thanks. That was a good guess. If I'd seen your previous post sooner, asking for more info, I would have replied sooner. Channel 21-1 and all of its subs are correct now. Several others that didn't have logos before, do now, so thanks for that too.

    I've realized, since starting this thread, that another station, has swapped two of its subs. (Why do they keep doing this? Lol) WKYI 24-1 is now Laff and 24-2 is now ThisTV. That's in the Louisville, KY market.

    Thanks again.
     
  19. Jan 2, 2018 #19 of 158
    overcook

    overcook New Member

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    I have noticed missing logos and names for some of the Houston, TX OTA channels, and was wondering if reporting them here would help in getting them updated.

    Here they are:

    2-3 KPRCDT3 > H&I Heroes and Icons
    20-2 KTXHDT2 > MOVIES!
    49-3 KPXBDT3 > ION Life
    49-4 KPXBDT4 > ION Shop
    51-4 KYAZDT4 > NTD
    51-5 KYAZDT5 > QVC2
    61-1 KZJLDT > Estrella TV

    I have also uploaded the logos for each of the channels listed above.

    Thanks.
    estrella_tv.png qvctwo.png NTD_alt.jpg ionshop.png ionlife.png heroesandicons.jpg Movies_logo.png
     
  20. Jan 2, 2018 #20 of 158
    ajwees41

    ajwees41 Well-Known Member

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    report them to tivo
     

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