Directv Possibly going back to Tivo HD DVR

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by raven540, Feb 16, 2007.

  1. herdfan

    herdfan New Member

    Feb 5, 2003
    Hurricane, WV


    So far. My TiVo has missed more recordings (2 - due to reboots)) in the past 2 months than my HR20.
  2. Mar 1, 2007 #142 of 625

    bonscott87 Done.

    Oct 3, 2000
    I personally haven't missed a recording since I got an HR20 in early September other then a lockup during testing of one of the beta releases (to be expected).
  3. Mar 1, 2007 #143 of 625

    bidger Active Member

    Mar 30, 2001
    Elmira, NY
    No missed recordings on my HR20.
  4. Mar 1, 2007 #144 of 625

    morgantown DTV + Tvio = ;-)

    Mar 29, 2005
    I really like the TiVo's, but the HR20 does deserve a chance. Does it need improvements, heck yea. But from the reports over a DBSTalk, at least, the HR20 is far better than the lowly R15.

    At the end of the day, if you are going to pay DTV as much cash as most of us do -- are we really going to not watch the new MPEG4 HD channels just because the trusty old TiVo do not get them? I think not.

    At the end of the day content rules, and the vast majority of people will follow the content right to the HR20. Would it be awesome if Liberty and TiVo could play nice and permit "full" TiVo functionality in MPEG4 -- sure.

    I'm not holding my breath though. But, we can hope.
  5. Mar 2, 2007 #145 of 625

    jhrain New Member

    Dec 19, 2006


    Our 10 year old daughter says it best and often...

    "the Tivo works better"
    "the Tivo fast forward is much better"
    "the Tivo never skips too far into a show"
    "the Tivo doesn't crash"
    "the Tivo doesn't lock up"
    "the Tivo menu's are easier to read"
    "the Tivo is easier to set up a Season pass"
    "the Tivo is easier to figure out"

    If we've heard "the Tivo" statements once, we've heard them a hundred times.

    from our 17 year old super geek son..

    "Why do i want a DVR that locks up and doesn't work like it is supposed to. The Tivo did and always has worked perfectly, even with 40+ Season passes. Why should DirecTV customers be a part of a BETA program just so they can try to develop a DVR that won't ever equal Tivo in quality?"

    When your children offer allowance money to get Tivo back... and we've had the HR20 for months (running CE 132, we keep up with dbstalk etc) and simply do not like it, you do start asking these questions. I'd gladly spend as much as it would take to get an MPEG4, Series 3 DirecTV TIVO...
  6. Mar 2, 2007 #146 of 625

    Redux No intent to annoy

    Oct 19, 2004
    Ebovoniac- Cleanup in aisle 6.
  7. Mar 2, 2007 #147 of 625

    deezel629 Active Member

    May 30, 2006
    New Jersey

    I love this analogy.
  8. Mar 2, 2007 #148 of 625

    jbrasure New Member

    Jan 1, 2007
    The Tivo isn't perfect, but from my experiences, it's 10x better than the HR20.
  9. Mar 2, 2007 #149 of 625

    Seminole New Member

    Oct 27, 2003
    E.Walpole MA
    I am making the switch tomorrow and i was one who never wanted to give up tivo but with NESN hd available and the Sox season rapidly approaching I just thought it was time to make the switch it was going to have to be done at some point.
  10. Mar 2, 2007 #150 of 625

    BillyT2002 Crush!Kill!Destroy!

    Oct 19, 2002
    Waterville, ME
    I used to prefer the TIVO to the HR20, but I have grown to both like and trust the HR20 that I have. I only experience one problem with the HR20 and it seems I experience it every time D* updates the unit. Whenever there is an update, I get the black screen problem which requires me to do an RBR on the unit. And, because I know about the problem and I also peruse on a daily basis, I know when I'm going to be updated and first thing in the morning after an update, I check that I have the problem and do the RBR. Other than that, it has been rock solid and I haven't missed a show, yet.

    And, believe me, I'm the cranky, outspoken type who would call them and give them hell over just one missed show (and perhaps even start looking at other providers). I'm a lion when it comes to obtaining customer service. I bombard them with insistence and politeness (and I'm never irate during these calls). I've politely argued with my bank over a penny and won. (And, in case anyone is wondering I'm of Italian[Sicilian]/Irish descent.) By the time companies are done dealing with me, I leave them feeling that they would probably be better off just dumping me as a customer, but no one has ever actually taken that step with me so far. I think that is because I'm also one of the best customers in that I'm willing to part with a lot of cash on a monthly basis. If I were a bit meeker, I'd be the perfect customer, I'm sure.

    It is all a moot point anyway, as I'm a firm believer that ipTV is coming soon (even to Maine where I live) and will be the next ultimate realization of the television entertainment experience. Apple TV is already coming on the scene and Microsoft has announced that the XBOX 360 will support Microsoft ipTV. (I'm hoping that Microsoft, unlike Apple will support a subscription model for content [with the ability to save content and watch it at your whim]). Verizon will also eventually start up FIOS services in Maine (though I'm a bit tired of waiting for them). Competition will really start and even prices will start going down as a result of the increased competition. It's really just a waiting game at this point (and I hate waiting games).

    In the future, if I can define what I'd like to see as "my ultimate television experience". It will include a widescreen HDTV, set top box with DVR capabilities, a low-profile tablet PC which acts as the remote control, PC keyboard (on screen - touchtype screen capability) and overall inpur device, and a nice comfy couch. The tablet PC will house the entire UI for the set top box and television. I will never see any part of a UI, guide, todo list or what not on the television and it that will only be displayed on the tablet PC screen. The television will only ever show me actual television content. That is my dream. ;)
  11. Mar 2, 2007 #151 of 625

    Les_D New Member

    Mar 6, 2002
    Right Here!
    I'll be honest and say I'm giving the HR20 more consideration now that I know it's not built on the same software as the R15.

    My mom's R10 Tivo died just a few weeks after she had it installed last year, and they replaced it with the R15. She didn't mind because she was thrilled to record her shows and not have to worry about her VCR eating a tape.

    But she was WAY more upset that the R15 would choose not to record at least two random shows a week, and that it would lock up while she was digging through the menu. She had it replaced 3 times in 6 months.

    If the HR20 is at least as stable as my HDTivo was with the buggy 6.3a software, I mau upgrade to het more HD.
  12. Mar 2, 2007 #152 of 625

    bonscott87 Done.

    Oct 3, 2000
    And definately keep your HR10 (unless you don't want to pay the $5 extra receiver fee) since it will still work just fine for recording anything that's not MPEG4. That way you'll have 4 tuners. :D
  13. Mar 2, 2007 #153 of 625

    jcaudle Member

    Aug 16, 2004
    Fairfax, Va
    I wish I had FAS here. They have signed an agreement with Fairfax County, Va but it will be several years before they serve the whole county. I have an S3 and now have service with Cox. Cant wait for FIOS.
  14. Mar 3, 2007 #154 of 625

    pheroy New Member

    Jan 7, 2003
    If I were to get an HR20 to replace one of my two HR10s as a trial... does D* charge two DVR fees for having both an HR10 & HR20, or does the one fee cover both? (I should probably call and ask them but y'all are so much easier to reach... :p )
  15. Mar 3, 2007 #155 of 625

    joed32 New Member

    Jul 9, 2005
    Just one DVR fee.
  16. Mar 7, 2007 #156 of 625

    kblgy New Member

    Feb 23, 2007
    hi.. i have just upgraded to dvr and removed my tivo's..i have an r15 and getting a h20 dvr installed on the 23rd. to be honest at first sight(cause i thought tivo and directv where still togehter)i looked around and said wtf but i have had no problems since i figured it out.

    now tommorrow i am getting a hd box installed and then on the 23rd having my r15 replaced with an h20...what is the change in software ???
  17. Mar 8, 2007 #157 of 625

    tividiot New Member

    Apr 24, 2002
    No matter what anyone says about HR20 bugs diminishing or that audio dropouts have been fixed by the latest update, it's just not true. There are so many D* plants on these forums, it's truly amazing. They'd like you to believe the HR20 is a wonderful device. It's not.

    Read the customer reviews on major sites, such as Amazon, CircuitCity, Crutchfields, eOpinions. They tell the real story. It's true that, for an undetermined number of customers, the HR20 is fairly bug free. But for an equally undetermined number of customers, the HR20 is a disaster: audio dropouts so numerous you can't enjoy the dialog in your favorite show; shows that won't play back; shows that aren't recorded; black screens of death, etc. I've never had a TiVo work as poorly as the HR20 does, right out of the box.

    D* has released numerous software updates, sometimes 2 or 3 in a given week. It's not a strategy. It's panic.

    Read carefully the comments from some of the HR20 lovers. They know only how their personal HR20s are working, and have gathered anecdotal "evidence" for a minority of customers who post in internet forums and then, resolutely declare the HR20 is a sound device. They cast a blind eye on the many who still suffer. Why? Do they work for D*? You be the judge.

    This device carries an up to $299 initial fee for the right to lease it. When it's activated, a 2-year contract instantly begins, even if the box can't record and play back television properly when first plugged in. Trying to escape the contract results in an early-departure penalty. In the end, you don't even own the box.

    Should customers be treated like unpaid beta testers? I don't think so. I've never had a device fail in so many ways. It's truly breathtaking in its inability to perform its most basic functions properly and consistently.

    Suffice to say, the HR20 should work vastly more consistently for its customers. How many continue to suffer, after repeated software updates and replacement refurbished units that D* sends out to attempt to fix the problems, is hard to detect. There is no publicly available information on how many customers have flawed HR20s and continue to experience degraded programming. None.

    If this were a good, sound device, it would be highly rated on various customer review sites. It would have far fewer problems. It would require far fewer software updates (nearly all updates have been to erradicate bugs, not to add new functionality). It would be as stable as a VCR: Plug it in, record TV, play it back and enjoy.

    For some undermined number of HR20 customers, it just doesn't do that. I won't lie to you that I have any idea how many customers have troubled HR20s. You likewise should challenge anyone who touts that the days of the HR20 bugs are over. It's just not true.
  18. Mar 8, 2007 #158 of 625

    sjberra New Member

    May 16, 2005
    Sorry, most of what you say can be said for the HR10, having major issues iwth random reboots, missed recordings, lockups, short records, etc. Have done so many delete and clears that I now spend 1 night a week dumping my wife and kids recordings to the dvd recorder just so they have it. I am tired of the screams of anguish form my 3 yr old when the lovely reliable HR10 reboots in the middle of WoW Wow Wusby, or god forbid - Dora the Explorer. The HR20 may have issues, but the HR10 is not a saint either.
  19. Mar 8, 2007 #159 of 625

    bonscott87 Done.

    Oct 3, 2000
    Sorry for your troubles. So the fact that my HR20 has had virtually no issues in the 6 months I've had it makes me a DirecTV plant? Ok, sure, whatever you want to believe. For you it sucks. Again, sorry.

    Just stop by DBSTalk. The last two software updates have stablized it quite a bit. Reports of major problems is way, way down and most agree that it's really going in the right direction. DirecTV is now even fixing or adding things based on the Top 50 most requested items list compiled over the past few months. DirecTV is listening and working with the community and things are vastly better then they were just a couple months ago.

    Is it perfect for everyone? No.
  20. Mar 8, 2007 #160 of 625

    bbodin New Member

    Jan 21, 2004
    This is literally the 3rd or 4th time I've read the comment "The last few software updates have stabilized it quite a bit". The problem? Those 3 or 4 comments were posted over the span of the last 6 months.

    So it wasn't stable 6 months ago when that person said it was? Or 3 months ago when another person said it was? Or today when you said it was?

    It's either STABLE or it's not.

    It just certainly seems based on the posts that there are some people who are lucky enough to have it work nearly perfectly and there are some that are unlucky enough to have it work horribly, and there are a LOT of people in between with a flakey system that sometimes works and sometimes doesn't.

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