DirecTV DVR R10 Problems TIVO

Firstly, not sure if my software is up to date, way to ignorant on this stuff, so I pulled up the profile on the receiver, leaving off stuff like card number, etc.

manufacturer brand: 100
platform: series 2
IRD model: ---
IRD Serial number: ---
IRD Receiver ID: ----
Software version: 6.1-01-2-521
Ir Controller version: TiVo!
Service Map Version: 20: TIVOPVR SpigotMap

Secondly, it is very sluggish when trying to access the "list"

Lastly, I cannot access "read messages" it hangs forever and never gets there.

I have restarted, etc. but with no luck.

On another note, my other account was having issues and the call center gave me a code to force the download of new software, this was for the R15. When the hello title comes up on restart, on the remote, press the following numbers on the remote:

02468

The receiver then goes black and begins downloading the lastest software.

Any help with my R10 would be appreciated.

Thanks

 

How do you do a clear and delete?

No, it is nowhere near a phone line.