Advertisements We had bad storms in the Twin Cities this weekend, and when I went to watch something this morning, I noticed that I had no signal. So I call DirecTV and ask for someone to come out and fix it. In a monotone voice, the woman tells me that I don't have the Protection Plan so it'll be $70. I told her I don't want to pay that, and she says I have no choice. I said that I'm not under contract right now, so could cancel for cable, and she said, "Ok, so you want me to cancel your service?" You've gotta be kidding me! So I asked for retention, and am now on hold again. We'll see what happens... But you'd think someone who's been a customer for 10 years, pays nearly $100/month, and buys Sunday Ticket would rank a bit higher in the food chain. Sorry, just a little annoyed right now. I realize it's "letter of the law," but give me a break.