I called technical support this morning about our h20 box having troubles, when the technical support lady derailed from the issue to bring to my attention that I had an hd-tivo box in use in the other room. Apparently, the hd technology used in the hd-tivo box is no longer going to be broadcast come September first and she stated I have to upgrade for free (free equaling $20 for shipping/handling) I challenged that statement for clarification. She said we should have been notified months ago of the necessity of upgrading. After getting off the phone with her, I have been searching their website for verification but have found none (not surprising) I called back to get clarification and that person had been told the same thing, but went searching to find if there was a hard deadline listed anywhere. I said that if that was the case, shouldn't a message have been sent via receivers stating if you use this box for hd programing, it won't work after September 1st? He then found the TIVO announcement for the software upgrades and apparently that the message announcement via receiver is scheduled to be released this month on the seventh. He speculated that the announcement about the technology not working for HD might be on that message. I doubt it. Has anyone here heard any news relating to this? And/or, does anyone else want to try and call to get a better answer?