Just wanted to vent a bit since I am dreading the day my other TivoDVR unit finally dies (and when our new system is installed when we move). I have had a "replacement" DVR sent to me when I had a rebooting problem and I never imagined it would be such a disappointing replacement. I was told on the phone that it will do all the same things "its just a tad different". Whatever! After the learning curve was well passed, I still hate to even use this unit, as there is a pause even when I change a channel. Its so clunky to use and about the only plus I see is that I now get that goofy active channel which has not been working correctly lately either. Anyway, frustrated, I just sent DirectTv an email to add to the probably thousands of complaints they are getting. The reply I got was laughable. Basically telling me that once I learn to use it, I will learn to like it. I clearly told them I had it for over 2 months and its horrible so I doubt it. After telling them its for sure slower, they told me one of the great features is that it is faster and the remote is easier to use. So, they are trying to forcefeed me to believe I am imagining everything I just complained about was not true. What a crock. Someone please tell me someone is going to come out with a better unit than these clunkers! Or at least tell me I am not being stubborn or I am doing something wrong and these units really do suck!