Direct TV wants the Direct Tivo Returned!

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Doesn't tell you anything about the primary receiver though, only the additional mirrored ones. I assume you'd have to call about the primary to make sure it was owned.

 

A Primary Leased receiver will be listed on your recent account activity.
(xxxxx9999) Primary Leased Receiver (-$4.99)
(xxxxx9999) Primary Leased Receiver - charge ($4.99)

 

DirecTV's shift from Owned to Leased model has been an extremely sloppy transition - as evidenced by the numerous posts describing your same issue. Write your State Attorney General's Office and detail the situation with the DTV non-DVR units that you own and CC DirecTV. This may not have an immediate effect, but if enough people alert the authorities to DirecTV's unfair and deceptive practices, they might eventually take action on your behalf. Also, the government can put much more pressure on DirecTV than you or any individual.

Regarding the DirecTivo, you may be out of luck because of the activation date. (Although, DirecTV was kind of sneaky in doing this and never emphasised the change to its customers)

Now spread your negative experiences with DirecTV to all your friends!

 

So what does it mean if my bill shows this? (And yestI have a TIVO)
DIRECTV DVR Service Fee Monthly 5.99

 

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It means that you have DVR service, which includes TiVos. Isn't connected to lease/owned.

 

It means you have DVR service on your account that covers Both Directv units and Directv/Tivo units. Nothing to do with a unit being "Owned" or "Leased".

 

These are the only lines on my bill:

It doesn't look like anything there tells me whether they think my unit is owned or leased. Is there anywhere else to check?

I bought my dtivo in '03 for $99.

 

That's the same as mine, no mention of owned or leased

 

It would be owned then.

After February 28 or March 1 2006 is when the lease came into play.

 

I figure it -should- be owned, but I've moved and changed packages and I'd like to confirm they haven't screwed anything up in my account. Is there any way to verify?

 

Does Leased Receiver Fee show up on you bill?

 

This is what my account looks like.

07/24 Additional Receiver 4.99

07/24 Additional Receiver 4.99

07/24 Additional Receiver 4.99


I own all of my recievers the last of which I added in October of 06. I was given the unit, R10, when I moved by the tech who installed my new system. I called to activate it and told them I bought it from a friend. When I next checked my account it was listed as leased. I called told the CSR about it and they changed it to owned.

 

I think directv does not want any of the tivos back either leased or owned. I had an hr10-250 die about 8-9 months ago, i have the protection plan so they sent me another hr10-250. Then they told me to dispose of the unit. all my units on my account show owned on my bill

 

First off, I called D* yesterday about changing out a leased receiver for one that I now owned. When I finally got to the person who could make the change she said I have one leased dvr and one that I owned. I corrected her saying that I owned both dvrs (this one I purchased from Bestbuy) as I had purchased them a long time ago. She double checked and said yes you are right and I'll correct it on your account. Apparently this is a pretty common problem.

Second my brother in law canceled D* and ordered Fios from Verizon (several of my relatives have old D* equpment that we trade back and forth). When he canceled the account they told him he'd have to send the R10 back. That was a few months ago. When I checked the status on the R10 yesterday she said that account was in good standing so I could use his R10 or receivers if I wanted. Long story short (too late) they didn't really want the old Directivo back. I think the right hand doesn't know what the left hand is doing at D*.

I hope this helps.