Advertisements I have no idea what group... maybe because it was the weekend... then maybe it went to tech support and not billing. All I know is that this is the very first time I have ever had an issue with a Tivo CSR. The contact Sony comment at the very beginning when I first tried to explain that my box does not work with the digital converter box. No, I think that Tivo themselves... the company... they have a clue but the CSR that I spoke to clearly did not. I'm sure that they are looking at the number of Tivos that this will really affect and saying f*** it... we don't need to do anything. So, then it's okay for these boxes not to work.... we'll just tell them to use satellite or cable. As far as working as advertised.... well that just means.... I got your money and I do not care to do anything else to keep you as a customer. I would argue that it will not work as advertised. That when the box was purchased that it was expected that Tivo would do any necessary updates to make the box perform it's core functionality. In this case the core functionality will not work in 2009 unless you switch to cable or satellite.