Did anyone receive the "Advisory Panel's" Roamio offer?

Discussion in 'TiVo Roamio DVRs' started by Ziggie, Jan 22, 2014.

  1. Feb 5, 2014 #521 of 661
    ort

    ort Member

    191
    1
    Jan 5, 2004

    Advertisements

    After roughly a week and a half, what adds up to about 3 hours on hold, one wasted trip to a Charter location, and two trips to my house by Charter techs...

    I have a fully functioning TiVo Roamio! Yay!

    And it's pretty freaking awesome.

    Another thing that is awesome is this message board. So many helpful people. Thanks everyone.
     
  2. Feb 5, 2014 #522 of 661
    nycityuser

    nycityuser Member

    284
    6
    Dec 30, 2004
    New York, NY
    Just have to say that I've had a great experience with all this.

    Ordered a Roamio Pro and Mini on January 28. Went the same day to Verizon to pick up the latest version of the cablecard.

    Received the package on Monday, February 3.

    Spent many, many hours hooking everything up on Tuesday. Yes, it took many hours even with no glitches. Surprisingly, even the cablecard activation and pairing went smoothly through the Verizon online portal. Others have had to call in after activation to get the card paired in order to receive encrypted HBO and Cinemax channels. I did not have to call as the pairing occurred automatically.

    Verizon FIOS is particularly seamless since they already provide MOCA through the coax. So I just plugged the coax into the Pro and coax into the Mini and networked Internet access was instantaneous. And boy is it fast. I copied my Season Passes from an old TiVo HD to the Roamio via TiVo's website and the passes moved within minutes.

    This setup replaces two separate TiVo HDs and I'm loving it. The 450 hour capacity is great and only having to record shows once to watch in either room is great. And the new GUI is pretty snazzy too.
     
  3. Feb 5, 2014 #523 of 661
    Ziggie

    Ziggie TiVo Since 2003

    2,314
    0
    Jan 20, 2004
    Under a...
    How wonderful for both of you! :up: :)
     
  4. Feb 6, 2014 #524 of 661
    BlackBetty

    BlackBetty I

    2,455
    0
    Nov 5, 2004
    UPS shows that my Pro and Mini are out for delivery! YipEEEE

    Now I'm hoping that they leave them without signature if I'm not home in time.
     
  5. Feb 6, 2014 #525 of 661
    Ziggie

    Ziggie TiVo Since 2003

    2,314
    0
    Jan 20, 2004
    Under a...

    Advertisements

    I'll keep my fingers crossed for you BB! :D :up: Keep us posted!
     
  6. Feb 6, 2014 #526 of 661
    rad1701

    rad1701 Member

    190
    5
    Aug 17, 2003
    My Roamio and Mini are due via UPS tomorrow (very fast - only ordered on Tuesday). I picked up a cablecard from the Comcast local office during lunch (no line amazingly). So, tomorrow evening I should be hooking stuff up. Is this the best way to do it still?

    1) Hook up Roamio, install CCard, power up
    2) Call Comcast activation number to activate/pair M-card
    3) Call or Online activate Roamio with TIVO

    All my TIVO's have ethernet, so hopefully all should be easy-peasy.
     
  7. Feb 6, 2014 #527 of 661
    shrike4242

    shrike4242 Member

    276
    0
    Nov 30, 2006
    Saint Louis, MO
    Does Comcast not need a tuning adapter?
     
  8. Feb 6, 2014 #528 of 661
    nycityuser

    nycityuser Member

    284
    6
    Dec 30, 2004
    New York, NY
    #3 should be #1. You should activate the Roamio with TiVo before doing anything else. That way when you go through Guided Setup it will see that your TiVo account is valid.

    Are you transferring service from another TiVo box? If so, you have to call in to have them do the transfer. If not, then you can activate online.

    I didn't put in the cablecard before powering up the Roamio. But one of the 1st questions it asked me is if I had the cablecard. I answered "Yes" and it instructed me to insert it. It then showed the screen with all the information needed to activate/pair it with my provider. I have Verizon FIOS and so was able to do that online. I guess you will call Comcast.

    Once the cablecard is activated the rest is pretty easy.
     
  9. Feb 6, 2014 #529 of 661
    rad1701

    rad1701 Member

    190
    5
    Aug 17, 2003
    Ahh, so activate TIVO first and foremost. And slip the cablecard in when asked. Got it!

    This will be an additional TIVO, so no transferring of service going on.
     
  10. Feb 6, 2014 #530 of 661
    Ziggie

    Ziggie TiVo Since 2003

    2,314
    0
    Jan 20, 2004
    Under a...
    You're going to get different opinions from different people.. but here is what was recommended to us:

    1) Hook up Roamio and go through the guided setup.
    2) Make sure Roamio has no issues with connectivity and everything goes through without a hitch.
    3) Copy all info from the M-card. (I just took a pic of it front/back with my iPhone and read them the info from there). Comcast needs this info to pair it.
    4) Install card and call Comcast and have them pair the card to the unit.
    4) Call TiVo and setup service. The reason they told us to do this last is because you don't really want to be paying for service if you have any issues completing parts 1 and 2.
     
  11. Feb 6, 2014 #531 of 661
    Ziggie

    Ziggie TiVo Since 2003

    2,314
    0
    Jan 20, 2004
    Under a...
    Guided setup can be done without setting up TiVo service.
     
  12. Feb 6, 2014 #532 of 661
    rad1701

    rad1701 Member

    190
    5
    Aug 17, 2003
    Yeah, thats what I thought. Get TIVO working, paired, etc. and THEN activate it. I've done this a few times in the past and I think that was how I did it last time.
     
  13. Feb 6, 2014 #533 of 661
    nycityuser

    nycityuser Member

    284
    6
    Dec 30, 2004
    New York, NY
    I guess there is no right way. The instructions that come with the box, however, do tell you to activate first.

    My Roamio is something like the 7th TiVo I have set up over the years and I've always activated first. That way when you go through setup it can do all the downloading of data and rebooting it needs to get the box ready to use.

    I activated a new Roamio and Mini on Tuesday and used the process I described in my previous post. Worked like a charm.
     
  14. Feb 6, 2014 #534 of 661
    Ziggie

    Ziggie TiVo Since 2003

    2,314
    0
    Jan 20, 2004
    Under a...
    You're right nyc.. it seems there's more than one way to do the setup. I just remember people telling us to activate last. Following the directions on the box also works great! :up:
     
  15. Feb 6, 2014 #535 of 661
    rad1701

    rad1701 Member

    190
    5
    Aug 17, 2003
    I suppose even if you activate first and some type of hardware problem pops up you should be able to resolve that if the worse happens and you need a replacement TIVO. But really, does that happen very often?
     
  16. Feb 6, 2014 #536 of 661
    shrike4242

    shrike4242 Member

    276
    0
    Nov 30, 2006
    Saint Louis, MO
    I had two defective Roamio Pro units in a row with non-working front panel indicator lights, though that was a fluke.

    It's best to activate the unit in advance, so you have that taken care of. It's a 30 day money back guarantee, so you're not out anything really save time. If the new unit ends up being the second or more than second unit, activating the new units ensures the other unit(s) will see the new unit the next time they go out to Tivo and do a network connection.
     
  17. Feb 6, 2014 #537 of 661
    steve614

    steve614 what ru lookin at?

    10,722
    0
    May 1, 2006
    Dallas, TX
    I have always taken advantage of the 7 day evaluation period on all my new Tivos. Put them through the paces before I activate them.

    Does the evaluation period still not show up for the Roamios?
    There was a bug at first, but that was supposed to have been fixed.
     
  18. Feb 6, 2014 #538 of 661
    BlackBetty

    BlackBetty I

    2,455
    0
    Nov 5, 2004
    6:54pm and no sign yet of UPS. I feel Like a kid. Looking out the window at the sound of every passing Vehicle.
     
  19. Feb 6, 2014 #539 of 661
    cherry ghost

    cherry ghost Well-Known Member

    6,470
    388
    Sep 13, 2005
    Chicago

    Maybe they left it "next store".
     
  20. Feb 6, 2014 #540 of 661
    HenryFarpolo

    HenryFarpolo Member

    234
    3
    Dec 1, 2008
    Andover Ma
    Or maybe "next door".
     

Share This Page

spam firewall

Advertisements