Did anyone receive the "Advisory Panel's" Roamio offer?

Discussion in 'TiVo Roamio DVRs' started by Ziggie, Jan 22, 2014.

  1. Feb 2, 2014 #461 of 661
    ort

    ort Member

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    I don't think I would put up with this much hassle for many things. It really is insane what you have to go through to get a TiVo up and running. I can't imagine many people would go through all this.
     
  2. Feb 2, 2014 #462 of 661
    jwbelcher

    jwbelcher Member

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    While it may seem insane, you could try a wireless bridge. Tivo would see it as Ethernet, but you'll get the wireless connection to avoid pulling cable.
     
  3. Feb 2, 2014 #463 of 661
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

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    Very few TiVo owners do. You do realize that you are hearing all the horror stories of getting a TiVo to work with a cable company, but most TiVo installations are relatively painless and are never reported here, don't you?
     
  4. Feb 3, 2014 #464 of 661
    Ziggie

    Ziggie TiVo Since 2003

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    I agree with this. We've *never* experienced this much trouble trying to connect a TiVo as we have with the PRO. It was always easy-peasey. Not so this time though :(
     
  5. Feb 3, 2014 #465 of 661
    BlackBetty

    BlackBetty I

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    Anyone getting their boxes delivered earlier than the UPS estimated date?

    I ordered on Thursday, got confirmation of shipment on Friday, and UPS ETA says Thursday.

    Just wondering if anyone who ordered recently has received their units prior to the ETA. Also does UPS require signature? or do they just leave the box?
     
  6. Feb 3, 2014 #466 of 661
    nycityuser

    nycityuser Member

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    UPS is pretty accurate about their time estimates. It all has to do with your distance from where the box is shipped. UPS divides the country into zones and the time to get from one zone to the next is pretty well established.

    Have you checked the delivery estimate since Friday? Sometimes it updates after UPS actually receives the shipment and puts it into their system.

    I don't know whether TiVo ships the boxes with the signature required. Whether UPS will just drop it at your door or not seems to be based on the neighborhood in which you live and the general practice of that neighborhood. At my place in Los Angeles every carrier (UPS, USPS, Fedex) just leaves packages at my door with only one exception in many years. When I had a 32" HDTV delivered they wanted a signature for that. Otherwise I've had TiVo boxes and everything else delivered and just left at the door. Your mileage may vary based on the practices in your neighborhood.
     
  7. Feb 3, 2014 #467 of 661
    Ziggie

    Ziggie TiVo Since 2003

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    Thanks for your post jw... right now we're back in the "discussion" stage. Hubby is limited as to what he can do (post-op surgical restrictions).
     
  8. Feb 3, 2014 #468 of 661
    Ziggie

    Ziggie TiVo Since 2003

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    You can waive a signature requirement by completing and filing a form at the UPS office. I did this a long time ago and I never have to sign for anything. It's been wonderful!

    However, this might not be available in all districts.
     
  9. Feb 3, 2014 #469 of 661
    BlackBetty

    BlackBetty I

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    Nice tip! Thanks!
     
  10. Feb 3, 2014 #470 of 661
    Ziggie

    Ziggie TiVo Since 2003

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    You're very welcome! :)
     
  11. Feb 3, 2014 #471 of 661
    waynomo

    waynomo My One Time

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    Getting a bit antsy for mine. I purchased on Friday. In my order history it still says "Processing Order."

    I'm sure they got inundated on the 31st with all those procrastinators waiting till the last minute. (Quit staring at me.) :D

    The 3-5 day shipping window is of course just a rough estimate which covers most buyers. The units ship from Texas so the closer you are to Texas the quicker it will arrive.
     
  12. Feb 3, 2014 #472 of 661
    CraigK

    CraigK (unspecified)

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    Our Roamio was just left on the porch. I was following it through the tracking number and it arrived on the predicted date.
     
  13. Feb 3, 2014 #473 of 661
    tivoboy

    tivoboy Member

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    mine showed up today, ordered I think what Friday?
     
  14. Feb 3, 2014 #474 of 661
    cherry ghost

    cherry ghost Well-Known Member

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    How far is the router from the TiVo?
     
  15. Feb 3, 2014 #475 of 661
    ort

    ort Member

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    I know it's usually 99% the fault of the cable companies, but that said, it doesn't really matter. The bottom line is that it's very common for TiVo users to have an annoying time getting a box up and running.

    In my case this time, I'd say TiVo deserves a larger amount of the blame than normal. But ultimately it's still 80% Charter, 20% TiVo.

    Again, it's not really TiVos fault, but customers don't care. They just see the hassle.

    I've had three cablecard TiVos now, and all three have been a huge pain in the ass to get set up.

    From what I gather, this is ridiculously common.
     
  16. Feb 3, 2014 #476 of 661
    az1097

    az1097 Member

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    Given your location in CA, how has your experience been with Tivo calculating taxes on your orders?
     
  17. Feb 3, 2014 #477 of 661
    nycityuser

    nycityuser Member

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    I actually have a location in New York and one in California. My recent order went to New York. I do know that California charges sales tax on the pre-discounted price of products. On cellphones, for example, you'll pay tax on the $600 retail price of a phone even if you only pay your provider $199 for it.

    Awhile ago I was on the TiVo website and priced a purchase to see how much it was in California and how much in New York. New York was less, though I don't remember the particulars.

    I do find that TiVo service is untaxed in California, while New York applies sales tax. So my recent order of a TiVo Mini with lifetime service had sales tax applied to the $150 service plan since the mini was shipped to New York. But sales tax was only applied on the $25 I paid for the mini, not $100. I suspect that if it had shipped to California I would have paid tax on the $100 retail price of the mini, but nothing on the $150 lifetime service.
     
  18. Feb 3, 2014 #478 of 661
    shrike4242

    shrike4242 Member

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    When I received my first Romaio Pro (before I found out it had a front panel defect), I tried to call Charter and spent two hours on the phone with them trying to get it activated on one of the two cards from my S3 and had no luck. I called for a tech to come out once I had my replacement Roamio and it took 45 minutes from when the tech arrived (who was also 45 minutes late to the appointment) and required three calls to get it right on the Charter head-end end.

    When they did the second Roamio Pro, I had to go through a CableCard swap and a Tuning Adapter swap before it was all correct.

    What's the better option, a WMC PC that Microsoft is starting to walk away from with Windows 8, or a MythTV box?

    MoCA might be a better option than wireless, and with a Roamio Pro, you should just need a MoCA adapter at the router to get the Roamio Pro to work.
     
  19. Feb 3, 2014 #479 of 661
    Ziggie

    Ziggie TiVo Since 2003

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    About 50 feet. Signal strength was 92%. There is actually a Premiere TiVo in our house that is about 60 - 65 feet away from the router and it works flawlessly. I understand that Roamio's are different though (at least, that's what I've been told).

    waynomo, I'd call and follow-up. When I placed my order, I received my tracking # about 6 hours after I ordered.

    I don't believe we can do a MoCA set-up because our interent cable is different than our television cable (two different companies).
     
  20. Feb 3, 2014 #480 of 661
    shrike4242

    shrike4242 Member

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    Nov 30, 2006
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    If you have 92% signal strength, you should be able to connect with little to no issue. I'd suspect either a defective wireless card or some configuration issue. If you've not dropped the security on your network as a test, then it might be worth trying, even if something else works fine at a farther distance.

    For MoCA, as long as you don't have satellite and that the wiring would be contiguous for all the locations in question, then it should work. I would think that if you have a separate company for Internet, they should have run a separate drop to where your router is located and have the cable running right to the cable modem. The internal wiring for the cable TV should work to pass MoCA back and forth, it's just trying to figure out if there's another drop on the cable-TV wiring that's near to the router or not, or if it can be run in short order to the router.
     

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