Dial up diconnect issue

Discussion in 'TiVo Help Center' started by expetrush, Jan 11, 2006.

  1. expetrush

    expetrush New Member

    Jan 11, 2006


    I have a Tivo that attempts to update itself. It connects successfully & gets about 10 min into download & says connection interupted. How do I trouble shoot this? phone line connection. I have also reset the machine several times & did the modem test as well. It always seems to connect fine & then fails during the download.... any ideas?

  2. funtoupgrade

    funtoupgrade New Member

    Mar 15, 2005
    Manufacturer and model number? Original or upgraded hard drive? Current working software version? You can keep forcing another call to Tivo. As I understand it if it is downloading new software it will pick up where it left off unless you do a test call which erases the partial download(s). When you see pending restart on the system info screen it will be done with the download and a forced restart should get you back in business.

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