Device displays are different

Discussion in 'TiVo Help Center' started by Norman Ziegelmeyer, Jan 17, 2020.

  1. Norman Ziegelmeyer

    Norman Ziegelmeyer Member

    34
    2
    Jan 29, 2017
    Hi
    I have two Bolts with identical software version, and on the same lan. One named "Living Room" and the other "Living Room 2". They both work fine(no problems). When I view the "living Room" device from "Living Room 2" I see the view below and when I view the "living Room 2" from the "Living Room" I see the other view below. I've looked at the settings and don't see anything different. They used to be the same. I would appreciate any help in configuring to get the views the same. Thanks

    tivo-1-from-tivo2.jpg tivo2-from-tivo1.jpg
     
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    On each box there is an option for the view. Hit the "A" when in "My Shows". Right now one has the "left column" Hide and one has it Show These categories.
     
  3. Mikeguy

    Mikeguy Well-Known Member

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    I will get the 2nd picture's view when, I presume, my home WiFi network is acting up or more challenged--when it seems to be more robust/non-problematic, the more complete and pleasing 1st picture's view reappears. I've always assumed that the 2nd picture's view is a "fallback" view.
     
  4. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    Hmmm. Perhaps it's the OLD NPL view due to that box being in Standby? I hadn't thought of that.

    I wonder what "the same software" means?
     
  5. Mikeguy

    Mikeguy Well-Known Member

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    That's what it looks like--what I still get with my Series 2 TiVo box, when looking to do a show transfer.

    I can't speak as to the Standby factor--I'll get this when both boxes aren't in Standby, and the situation can change a moment later (which is why I've thought that it is due to network issues, my having a more challenged home network).
     
  6. Norman Ziegelmeyer

    Norman Ziegelmeyer Member

    34
    2
    Jan 29, 2017
    The software is the same version on both Bolts, they are both active(no standby) and the network is fine.The view is only present when looking at the other Device from the "My Shows
    " menu. Thanks for the suggestions.
     
  7. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Are you sure? Look in Settings / help / System Information.
    #1 looks like TE3/v20.7.+
    pic #2 look like you are viewing Tivo #2 from Tivo #1
     
  8. Mikeguy

    Mikeguy Well-Known Member

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    Jul 28, 2005
    That's when I've had it as well. Are your boxes on WiFi, or Ethernet? I'm betting that it's a network occurrence (especially if it is only there sometimes).
     
  9. dianebrat

    dianebrat wait.. I did what? TCF Club

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    If I see it more than once I reboot the boxes having the issue and it goes away.
     
  10. Norman Ziegelmeyer

    Norman Ziegelmeyer Member

    34
    2
    Jan 29, 2017
    Thanks, I restarted both and problem was solved as you said. Don't know which was causing it so I restarted both.
     

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