Advertisements I just got off the phone with Amazon CS. I called because my original order on November 9th, turned out to be restricted to monthly...ONLY! I was told by Amazon that I needed to return the unit I had, and a "Replacement Order" would be created. So, the first/bad order was created on the 9th of November, and the replacement order was created on December 2. Low and behold, people that ordered the OTA Lifetime weeks after my original order, are getting their units now...and they can be registered for Lifetime service. I called to request that my December 2nd replacement order be backdated to the beginning of their shipping queue, but the conversation immediately changed to "At this time, there are no Tivo Roamio OTA with Lifetime subscription available to ship, and we have no information when or if they ever will." At that point, I was stonewalled and the conversation went into a loop. So, my replacement order is in limbo, and Amazon is totally clueless about the future. Note, when asked...they wouldn't even agree to look into refurbishing the returned units for redistribution. As far as I have been able to determine, this ship has sunk.