Death of the Amazon $299 Roamio OTA Lifetime

Discussion in 'TiVo Roamio DVRs' started by heifer624, Dec 2, 2015.

  1. Dec 2, 2015 #1 of 158
    heifer624

    heifer624 Member

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    I'm no longer seeing the Amazon $299 TiVo Roamio OTA HD DVR with Product Lifetime Service available as a Amazon pre-order option.
     
  2. Dec 2, 2015 #2 of 158
    tjated

    tjated New Member

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    Dec 13, 2003
    Northern...
    Nooooo! I have one back ordered and I doubt it will ever be fulfilled. The next best deal I have been given from Tivo is $400.
     
  3. Dec 2, 2015 #3 of 158
    Photo_guy

    Photo_guy Member

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    Don't panic yet. Your order may still go through.

    The Amazon listing shows that the item is 'under review' which often means that someone had an issue, and complained, and they need to check it out. Sometimes these issues are quickly resolved and items do ship. Other times they find an issue and make corrections - i.e. the product description is not accurate.
     
  4. Dec 2, 2015 #4 of 158
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Someone mentioned in another thread that they got one from Amazon and TiVo refused to activate it and told him/her to return it to Amazon. So it appears this deal is dead.
     
  5. Dec 2, 2015 #5 of 158
    mickinct

    mickinct Member

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    A friend of mine ordered one 3 weeks ago on there and it arrived not be a lifetime unit and paid 300 for it , amazon and tivo could not do anything. so he had to send it back and reorder it. I ordered one of mine there and had no problems.
     
  6. Dec 2, 2015 #6 of 158
    danorum

    danorum Member

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    Nov 25, 2015
    I hope that is not the case. The one I ordered a couple of weeks ago just got an expected arrival date of next Wednesday.

    Dan
     
  7. Dec 2, 2015 #7 of 158
    Photo_guy

    Photo_guy Member

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    Mar 12, 2015
    Well, it seems Amazon screwed up on this one. My OTA that was on backorder arrived a few days ago but I waited until today to go through the activation. Sure enough it is NOT a lifetime unit (Service status code 1).
    I called Tivo and was told that there is no way for them to change monthly boxes to lifetime and I need to return the unit to Amazon.
    Of course, Amazon has removed the availability from their webpage so I can only return for a refund and can't get a replacement.:mad:

    I'm typically a fan of Amazon but I am not happy when they waste my time due to their errors. They have not heard the last from me on this.
     
  8. Dec 2, 2015 #8 of 158
    standupguy

    standupguy New Member

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    Dec 2, 2015
    Welcome to the club! Same thing happening right now with my replacement unit. Judging by the way some posts are disappearing on here and other sites, someone is trying to sweep this under the rug! Definitely not the last to be heard on this!
     
  9. Dec 2, 2015 #9 of 158
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    This site is not owned or controlled by TiVo and I can assure you there are no posts that have been deleted here. (I can still see deleted posts even when you can't)

    Edit: I do see a thread of yours that was deleted, but only because it was a duplicate of the thread you already posted.
     
  10. Dec 2, 2015 #10 of 158
    robnalex

    robnalex Member

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    Sep 7, 2002
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    Mine arrived from Amazon today, and I'm currently running setup. Fingers and toes crossed!:eek:
     
  11. Dec 2, 2015 #11 of 158
    crxrocks

    crxrocks Well-Known Member

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    Mine was supposed to be delivered today but doesn't appear that Amazon has shipped it. In chat w/ a rep now, but starting to doubt if I'll see it now.
     
  12. Dec 2, 2015 #12 of 158
    HD_Dude

    HD_Dude I Want HD in my Car

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    They're not all bad.

    I bought a Roamio OTA with lifetime from Amazon in late October, for $299.

    It's fine. Fully activated by TiVo, and full lifetime product service.

    I don't doubt you have had problems, but those problems are not universal.
     
  13. Dec 2, 2015 #13 of 158
    KSOC Kid

    KSOC Kid Member

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    I think it's just the last batch of OTA'a shipped out. I ordered mine 11/22 as soon as Amazon put them up with the PLS. All of us who got the latest shipment are having these issues as mine arrived yesterday. Amazon Rep told me to call back in a week and maybe they'll have an answer. I'm using mine now as a tuner only because it's better than the government subsidized Zenith I was using. In a week, if it's still only a tuner, I'll return or whatever Amazon figures out.
     
  14. Dec 2, 2015 #14 of 158
    crxrocks

    crxrocks Well-Known Member

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    Finished up chatting w/ the Amazon rep and he said that they don't have any additional OTAs to ship. But they'll leave my order open and if they get additional it should ship.

    Now I just sit and wait to see if it ever ships. Figure worst case scenario I pickup the Bolt with an Amazon supplied discount if the OTA never ships. I really have until Jan-Feb before I want to cut Comcast so not in a huge hurry.

    Chris
     
  15. Dec 2, 2015 #15 of 158
    standupguy

    standupguy New Member

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    1st one ord 10/30 rec'd 11/3 no go. replacement rec'd 12/1, still no go.
     
  16. Dec 2, 2015 #16 of 158
    Jrr6415sun

    Jrr6415sun Member

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    is there a way to know if they are not lifetime without setting them up? I have one that I just purchase recently that I was going to wrap and give as a gift for my sister. Is there a way to check by just using the tivo service number?
     
  17. Dec 2, 2015 #17 of 158
    standupguy

    standupguy New Member

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    Dec 2, 2015
    Yes there is, just call Tivo 877-367-8486 7-7 PST with that # and ask them if it has a lifetime sub. or not.
     
  18. Dec 3, 2015 #18 of 158
    floorabove

    floorabove New Member

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    Oct 26, 2015
    I just sent mine back to amazon for a full refund.

    We had just cut the cord a few weeks ago, then i go and spend 350 for a tivo lifetime ota (300+25tax+25 3 year square trade warrranty).., the wife wasn't happy, and after i thought about it i should have asked her ...... But then after a few days with a good antenna onthe roof, i think she liked it, plus it integrated hulu netflix and prime.....

    Then the problems started , a loud nosie form the box , so i call tivo customer service and speak to the worst customer service rep in the history of customer service reps( including india, the PI, wherever the hell elso in the world other companies hide their customer service ).... And i started thinking , if this is how Tivo treats me in the first ten days...wtf?

    Then i orederd a woot roamio ota for ~$30......for parts just in case


    Then i started thinking....what if i ever go back to cable or fios? How is this ota roamio going to help?

    Finally i sent it back,


    IMO Tivo should be selling these OTA roamios for about 50-100 but with a $8 monthly fee.

    15 is good when you are cutting the cable company off from their monthly set top box rental fee, and dvr fee.....but 15 per month for ota recording?

    I would easily pay 8 a month and never look back, 15 a psychological number when cutting the cord, it adds up

    Also paying for sling tv, hulu, netfli, and prime( but that is for the shipping of diapers, wipes etc etc).

    I think at $8 a month And $50 a box Tivo would be selling these all day long.
     
  19. Dec 3, 2015 #19 of 158
    Chris Gerhard

    Chris Gerhard Well-Known Member

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    Probably so but not at a profit, what would be the point?
     
  20. Dec 3, 2015 #20 of 158
    Photo_guy

    Photo_guy Member

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    I recently called to cancel my first OTA box that I purchased for $50 with a 1year commit for $15/month as my year was completing. They asked what I was going to do with the box and when I told them it would 'sit in the closet' they offered me $10/ month to keep it active. When I balked at that they offered to credit me 2 free months to see if I could find someone to take it at $10/mo.

    So that would have been $50 purchase + $15*12 first year then $10/mo after. That's under $300 first year cost then $10/mo. Pretty close to what you are looking for.
     
    Last edited: Dec 3, 2015

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