Advertisements Okay, here's what I've experienced, and learned from reading this forum extensively over the past few weeks: 1) Ever since the release of 6.3a, my HR-10 has been unstable. We had audio dropouts, but more annoying were the reboots. We hoped for a quick fix with 6.3b. 2) 6.3b came along, maybe it fixed the audio dropouts (I haven't watched enough TV to notice, with the holidays here), but it DEFINITELY didn't fix the freeze/reboot issues, in fact it might be worse. 3) We did a Clear & Delete Program Data and our system was stable for about 2-3 days. No evidence of reboots, we thought we were so smart and home free. But after about 3 days we started having reboots and freezes again, and now it's a daily problem. 4) It's highly unlikely that this is a hard disk problem; our drive is relatively new, and shows no other signs of problems that one would expect with a dying drive. More importantly, so many other people are experiencing reboots and freezes with 6.3 a/b that it would just be too much of a coincidence. I'm not willing to spend $$ on a new drive only to have the same crappy software running on it. 5) If I call DTV, I am most likely to have someone tell me that my drive is failing and after spending several hours on the phone I might convince them to give me a "free" HR-20, which based on what I've read, isn't any better and is possibly worse. That sounds like a lousy option. 6) The only people on this forum reporting a real fix for this problem are those who set their machines back to the 3.1.5f software, using IC or whatever. I would do this if it were easy (please don't tell me how easy it is -- my home computer setup would inevitably make this much more complicated than it needs to be), or if I could send my box off somewhere and have them do it, but I am uncomfortable opening the TiVo box and taking out the drive, much less putting new software on it. I'm not a computer idiot, but I'm just not comfortable with this -- anyone want to come to my house and do it for me? So...what are my options? I could quit DTV and Tivo altogether, but I do prefer DTV to Dish or Comcast (NFL stuff). The alternatives seem vastly inferior. This is so frustrating. I think DTV should be all over this problem, and send us a new software release, but I'm not holding my breath. Are there too few of us to make a difference? I realize that these forums are mostly full of people reporting problems, and maybe those of us with reboots/freezes are the minority, but I doubt it. I bet there are a lot of people with HR-10s who have no idea why their TiVo is rebooting but don't come to this forum. I also think there should be an option to return to 3.1.5f without having to open your box and hook it up to a computer. I'd gladly live without folders to not have constant reboots. The only silver lining is that it's rerun season, and we haven't lost or missed anything important. YET. But that's all going to change soon, and I want a solution. Anyone have any advice for this frustrated Tivo addict? Is there anyone on here who has a good idea of what's causing the problem and how we can possibly work around it? If the C&D Program Data seemed to be a temporary respite from it, maybe I should be doing that every night? But then I'm faced with having to reenter my shows to record (incl Season Passes) every day, which means I lose the main benefit of Tivo and have something much closer to a VCR. Help!