Hi all -- I've had a Series 2 TiVo (AT&T Broadband edition) for almost four years now (will be four years on Thursday). I bought the lifetime subscription a couple months after I bought the box. Over the past few days it has crashed twice and now it won't start up. I called Tech Support and was told that TiVo would be happy to exchange my box for a new one. That seemed pretty generous, but I wasn't too excited about getting a new subscription, knowing that my old one was for the lifetime of the box. I asked about this and the CSR told me that they'd switch my lifetime subscription over to the new box. This sounds a little too good to be true. Has anybody else had this experience? Can anybody vouch for the lifetime subscription getting transferred? The only downside is that it sounds like the whole process will take upwards of a month. According to the CSR, TiVo will send me a form to fill out, then I need to send the form and the TiVo box (I don't have any idea what I'll use to ship the thing in) back to TiVo. Then they'll send me a new one 10-14 business days (2-3 weeks) later. Of course, at best, this wraps up right around Christmas and New Year's so I don't get a new box until next year. Again, can anybody confirm that all this is good information? Should I really expect to get a new TiVo box with lifetime subscription for only the cost of shipping mine back? If so, go TiVo! If not, I need to seriously consider the Comcast DVR or the rumored Apple Mac Mini / DVR supposedly coming in January. I'm tired of no TiVoToGo on the Mac and there's only so much money I'm willing to invest in TiVo these days.