DC area, Fios Fox (505) has no play buffer, anybody else?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by CrispyCritter, Nov 13, 2016.

  1. Nov 20, 2016 #41 of 303
    Disconnect

    Disconnect NO CARRIER

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    Bowie, MD

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    Same here. Got the delete and add channel messages but none of the recordings are working and skipping (or pausing) causes it to jump forward. This has been going on a couple of weeks at least..
     
  2. Nov 20, 2016 #42 of 303
    coffeeman27

    coffeeman27 New Member

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    Silver...
    I am able to record content from 505 on my Roamio Pro on channel 505, but the recordings are bad and the skip doesn't work correctly. I am unable to buffer or record anything on channel 506. The 505 channel recordings show as partial recording (ie not the entire 1hr) and when I play them the skip functionality jumps me all over the recording.

    Oddly, I am able to record both channels 505 and 506 on my older Tivo Premiere without any issue and the playback is fine. I can even transfer the recordings to the Roamio and it will play fine.
     
  3. Nov 20, 2016 #43 of 303
    mojomarc

    mojomarc New Member

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    Watching Bob's Burgers right now. No buffering, no recording on 505. I'll try to reboot at 9pm and see if that fixes it.

    Opinions: do I need to call Verizon, Tivo, or both? This seems to be the only channel that is a problem.
     
  4. Nov 20, 2016 #44 of 303
    CortJstr

    CortJstr New Member

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    Dec 31, 2002
    Arlington, VA
    Just came back from vacation to find out all my Fox recordings are useless because of this issue. Dangit, it need my Brooklyn 99. I hope it gets fixed ASAP.
     
  5. Nov 21, 2016 #45 of 303
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

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    The evidence is that is Verizon's signal problem, which they may have fixed just enough to get it to work on their own equipment, but not on the Roamio (which is more sensitive to certain signal issues than other TiVos.)
     
  6. Nov 21, 2016 #46 of 303
    compuguy

    compuguy The Computer Guy!

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    Burke, VA
    I've contacted Verizon again about this. Our ticket is VADQOLVJ9U (the O could be a zero?). Also has been confirmed with other cable card tuners (Sage TV actually): Re: [TiVO] Anyone in the Washington DC area having issues with 505 and 506? - Verizon FiOS TV | DSLReports Forums
     
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  7. Nov 21, 2016 #47 of 303
    dslunceford

    dslunceford Well-Known Member

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    No. VA/D.C.
    Crap. Both 505 and 506 no trick play. Gotham partial, Scream Queens partial, Bobs Burgers partial, Hells Kitchen partial, Brooklyn 99 partial
     
  8. Nov 22, 2016 #48 of 303
    jayw

    jayw New Member

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    Has anyone found a solution? Does anyone have a definitive idea of whose problem this is? TiVo? Fox? Verizon?
     
  9. Nov 22, 2016 #49 of 303
    jayw

    jayw New Member

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    BTW: I tried a "manual recording" because someone hinted that they work. They don't. Still partial. Still unable to be skipped/FF/REW.
     
  10. Nov 22, 2016 #50 of 303
    pendelikon

    pendelikon New Member

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    Aug 8, 2008
    I am having this issue as well on 505 and 506 on a Roamio and connected Mini. I have Verizon Fios. Both stations play in real time only on the Roamio (no FF, pause, buffering), but I get a blue circle trying to access the live channels from the Mini and ultimately the Mini has to be rebooted. Recordings on 505 are truncated, whereas recordings on 506 seem to be normal. I'm having some issues with ESPN not being available as well, but that may be another problem.
     
  11. Nov 22, 2016 #51 of 303
    Jonathan_S

    Jonathan_S Well-Known Member

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    It was weird, last night I could watch 505 live and it even seemed to have a buffer earlier in the evening (though I don't remember if I actually tried any trick-play). But my Lucifer recording was all kinds of screwed up. There was about 2 minutes of video, but TiVo thought it was 127 hours long - the recording bar was basically solid with white tick markers. Good think TiVo doesn't use apparent recording length when it makes space calculations :eek:

    But once I tried playing it (about 20 minutes in) I confirmed I was able to see the show if I switched to live TV, even though the TiVo still wasn't recording it...

    Guess this is another week where I'll be watching it streamed from the Fox app :mad:
     
  12. Nov 22, 2016 #52 of 303
    jayw

    jayw New Member

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    Dec 3, 2009
    Does anyone from TiVo monitor these forums? Do they know what a black eye this is? I have had TiVos since 1999 and this is the first time I've considered switching to some other platform. If you can't trust it to record what good is it?
     
  13. Nov 22, 2016 #53 of 303
    KenVa

    KenVa Member

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    The problem is not with Tivo. Its with Verizon.
     
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  14. Nov 22, 2016 #54 of 303
    jayw

    jayw New Member

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    Dec 3, 2009
    Can you tell me what it is that they are doing so I can articulate it to them? From their perspective it's working fine on "their hardware" and the problem is TiVo's. Neither one will accept responsibility and meanwhile we're about two weeks into a pretty annoying outage of service.
     
  15. Nov 22, 2016 #55 of 303
    jayw

    jayw New Member

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    Dec 3, 2009
    I got an tweet back from @VerizonSupport they know about it and are working on it. Good sign. I don't know how to embed the tweet here, but search for @VerizonSupport and @wiegtweet on twitter.
     
  16. Nov 22, 2016 #56 of 303
    xtracrispy

    xtracrispy New Member

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    I could watch my entire recording of Brooklyn 99 tonight as long as I didn't jump, skip, or FF. Of course, I learned that by trying to FF through the first commercial which caused me to have to rewatch the first 10 minutes or so.
     
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  17. Nov 23, 2016 #57 of 303
    CurtisG

    CurtisG Member

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    Reston, VA
    Can someone please provide a little more details / info about this signaling issue? I'm not clear how signaling strength can somehow affect functions on a TiVO. Thanks
     
  18. Nov 23, 2016 #58 of 303
    tomhorsley

    tomhorsley Well-Known Member

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    If watching live works, how can recording not work? Bits is bits, right? How can Verizon know if the bits are going to a screen or a disk? I'm just really curious here :).
     
  19. Nov 23, 2016 #59 of 303
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

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    North...
    I'm curious myself, but signals are complicated beasties. It could be timing issues and/or identification of key frames. A signal is a full key frames followed by changes to that key frame. One complete guess is that when re-winding, you need to be able to locate a key frame in the past (in order to go forward from that point), and if the signal is too corrupted, you might not be able to identify that point.
     
  20. Nov 23, 2016 #60 of 303
    aaronwt

    aaronwt UHD Addict

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    Northern...
    But why isn't it an issue for everyone? I've watched a bunch of recordings from 505. I've yet to see any issues from them.
     

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