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DC area, Fios Fox (505) has no play buffer, anybody else?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by CrispyCritter, Nov 13, 2016.

  1. Nov 13, 2016 #1 of 299
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,653
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    Feb 28, 2001
    North...
    Two of us in the DC area have identical problems with one station (Fox 505), started in the past hour or two. The other person started a thread in the Roamio area
    No buffer on one channel

    Is anybody else seeing this?

    The symptoms are that the channel has no play buffer (it is transparent, no green at all, can't rewind), can't record on it (recording starts up but eventually disappears with nothing recorded), and Mini connection to the channel is very goofed up. Most often on the Minis (tried on 3 of them) just get spinning disk on blank screen after a bit, have gotten the proper channel, but 20-30 minutes behind time (very confusing since van't get main Roamio to go back at all!). The Minis and the Roamio all work fine on other stations.
     
    Cmatt52 likes this.
  2. Nov 13, 2016 #2 of 299
    moscovitzd

    moscovitzd Member

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    Dec 6, 2006
    Yes exact problem as you described
     
  3. Nov 13, 2016 #3 of 299
    weaver

    weaver Member

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    Feb 27, 2004
    Alexandria, VA
    I have a full buffer on a Roamio Pro.

    Sorry, I "autocorrected" that to 805. I have Comcast. I guess you don't.
     
  4. Nov 13, 2016 #4 of 299
    HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
    I posted this in the other thread as well.

    The last time this happened was with Comcast on channels they had moved to MPEG4 and were transcoding to 720p.

    Comcast Mpeg-4 issues: View but not Record

    Scott
     
    compuguy likes this.
  5. Nov 13, 2016 #5 of 299
    compuguy

    compuguy The Computer Guy!

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    Aug 17, 2014
    Burke, VA
    This has been an issue for channels 505 and 506 since November 10th. If I had not seen these threads, I was going on the assumption it was a hardware issue!
     
  6. Nov 13, 2016 #6 of 299
    wmcbrine

    wmcbrine Ziphead

    10,536
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    I'm not seeing it so far.
     
  7. Nov 13, 2016 #7 of 299
    compuguy

    compuguy The Computer Guy!

    17
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    Aug 17, 2014
    Burke, VA
    This seems to be isolated to tivo boxes on FiOS in the DC Maryland Virginia area, so this may not apply to any other VHO's. If you are, try rewinding the current buffer you have on 505 or 506. If it skips during the rewind, you are having the same issue as we are.
     
  8. Nov 13, 2016 #8 of 299
    TonyD79

    TonyD79 Well-Known Member

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    Columbia, MD
    I get those channels in different numbers and have no problem with buffers on either. So, it is not related to the source channel.
     
  9. Nov 14, 2016 #9 of 299
    CurtisG

    CurtisG Member

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    Sep 21, 2003
    Reston, VA
    I am also having that same exact issues, on FIOS Channel 505 in Virginia. I haven't tested 506 or the non-HD channel (5).

    Anything that an end user can do to get around this issue? Any idea how long this might last?
     
  10. Nov 14, 2016 #10 of 299
    HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
    I would open a case with FIOS and TiVo.

    Scott
     
  11. Nov 14, 2016 #11 of 299
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

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    North...
    Case opened with TiVo; others should be able to just attach to the case. Note that channel 505 is currently correctly working for me, but 506 still is not - others have also reported that 506 is always bad for them, but 505 is only occasionally bad. So even if you don't care about 506, you should still call TiVo to make sure that 505 is there when you need it!

    Has anybody seen this on a non-Roamio?
     
  12. Nov 14, 2016 #12 of 299
    compuguy

    compuguy The Computer Guy!

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    Aug 17, 2014
    Burke, VA
    Talked to Verizon, apparently this issue is affecting Verizon's boxes as well (I don't have any verizon leased boxes to confirm this). The person said they had 158 reports of this issue, and are trying to get it fixed by 10 pm tonight.
     
  13. Nov 15, 2016 #13 of 299
    Jonathan_S

    Jonathan_S Well-Known Member

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    Oct 23, 2001
    Northern...
    Maybe this is what caused my recording of Lucifer last night to only be roughly 22 minutes long. Ah well, at least it's on their streaming app as of this morning; so I'll be able to watch it without too much pain.
     
  14. Nov 15, 2016 #14 of 299
    byonik

    byonik New Member

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    Apr 9, 2014
    My only odd experience on Ch 505 was that I recorded the Redskins game on Sunday, and when I starting watching the recording around 3pm, the trick play functionality was all jacked up. The content was there, but I basically had to watch in real time. If I tried to skip ahead or skip back, or FF or REW, it would either jump way back or way ahead. And to a totally random time - not at a tick. Obviously skipping way ahead is dangerous when you're watching a recorded sporting event. Fortunately, it always landed on a commercial break when it skipped ahead.
     
  15. Nov 16, 2016 #15 of 299
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

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    North...
    Yes, that's the same problem. It sounds like it's a signal problem that doesn't affect all Tivos the same.

    Unfortunately, the problem is still there, at least on channel 506, for me.
     
  16. Nov 16, 2016 #16 of 299
    compuguy

    compuguy The Computer Guy!

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    Aug 17, 2014
    Burke, VA
    Called Verizon yesterday, and they said it would be fixed by 9pm yesterday (which did not happen).

    Essentially its something to do with the equipment at the head office sending a garbage stream for 5-10 minutes. If you follow the other thread, I made a comment about this: No buffer on one channel
     
  17. Nov 16, 2016 #17 of 299
    RossoNeri

    RossoNeri Tech Geek

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    Nov 26, 2005
    Herndon, VA
    I just found a message on my Bolt: WTTG channel 505 on FiOS metro DC has been removed. I'm getting signal but there's zero guide data.

    I doubt this is related to a signal issue.

    Question is: is the crap new guide data or is FiOS triggered something it shouldn't have?
     
  18. Nov 17, 2016 #18 of 299
    KenVa

    KenVa Member

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    Aug 31, 2005
    Is Verizon doing anything to fix this problem, or do I just have to change providers to Cox?
     
  19. Nov 17, 2016 #19 of 299
    CurtisG

    CurtisG Member

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    Sep 21, 2003
    Reston, VA
    Channel 505 was deleted from my lineup tonight. All channel guide info is gone.. What the heck is going on here??
     
  20. Nov 17, 2016 #20 of 299
    KenVa

    KenVa Member

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    Aug 31, 2005
    Same thing happened to me tonight as well. I guess I don't really need the guide data if I can not record anything on it. I tried calling Verizon and they tried to place the blame on the network providers.
     

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