Data collection for "Program info will run out on .." Garbagce Collection (GC) Date s

Discussion in 'TiVo Help Center' started by trackie999, Sep 22, 2011.

  1. trackie999

    trackie999 New Member

    89
    0
    Sep 14, 2009
    Data collection for "Program info will run out on .." Garbagce Collection (GC) Date stuck in the past

    I put together an exhaustive list of questions for tivo owners who are experiencing this issue.
    If you have a tivo that has this issue please reply to this thread with answeres to following questions:

    Questions with example responses:

    Question # Question = Sample Answer


    Hardware:
    1) Tivo Model = TivoHD TCD652
    2) Internal Hard Drive Upgraded = Yes / No
    3) Internal Hard Drive Capacity = 160 GB, 1 TB
    4) Internal Hard Drive Manufacturer = Seagate, Western Digital
    5) Internal Hard Drive Spindle Speed = 5400 RPM, 7200 RPM, 10000 RPM, Unknown
    6) Internal Hard Drive Cache Size = 8 MB, 16 MB, 32 MB, 64 MB
    7) External Hard Drive Connected = Yes / No
    8) External Hard Drive Capacity = 1TB
    9) External hard Drive Make & Model = Western Digital My DVR Expander 1TB
    10) Network Connection = Phone Dial Up, Wired Ethernet, Wireless Ethernet
    11) Wireless Ethernet Adapter Make & Model = None, Tivo AG0100 USB Adapter
    12) USB Port used for Wireless Adapter = Lower USB Port, Upper USB Port


    Channels:
    20) Receive Over The Air Channels = Yes / No
    21) Receive Cable = Yes / No
    22) Cable Company = Bright House, Time Warner, None
    23) Using Cable Cards = No, MCard (Multi Stream), 1x SCard, 2x SCard (Single Stream)
    24) Cable Card Model = Scientific Atlanta, Motorola
    25) Tuning Adapter = Yes / No
    26) Tuning Adapter Make & Model = Cisco STA 1520, Motorola
    27) USB Port used for Tuning Adapter = Lower USB Port, Upper USB Port
    28) Approx # of Standard Def (SD) Channels you receive = < 100, ~500
    29) Approx # of High Definition (HD) Channels you receive = < 100, ~500
    30) # of Season Passes = 93
    31) Average Hrs/Day recording SD Programming = ~27 hours / day
    32) Average Hrs/Day recording HD Programming = ~4 hours / day
    33) Do you transfer shows between Tivos, PC = Yes / No
    34) Number of items in Recently Deleted Folder = 162


    System Information Screen:
    40) Today's Date = Thursday Sep 22, 12:43 PM
    41) Software version = 11.0k-01-2-652
    42) Program Information To = Wednesday October 5, 2011
    43) Service Connection, Last Successful = Wednesday Sep 21, 10:53PM
    44) Service Connection, Last Attempt = Wednesday Sep 21, 10:53PM
    45) Service Connection, Last Status = Successful, Failed
    46) Service Connection, Next Scheduled = Thursday Sep 22, 4:43 PM
    47) GC = Monday Sep 19 7:04 AM
    48) Indexing = Monday Sep 19 2:40 PM
    49) Guide View Cache, Cache To = Wednesday Sep 28, 6:30 AM
    50) Guide View Cache, Status = Idle, Since Wednesday Sep 21 8:42 AM
    51) VCM Connection, Last Attempt = Thursday Sep 22, 12:13 PM
    52) VCM Connection, Last Successful = Thursday Sep 22, 12:13 PM
    53) VCM Connection, Next Scheduled = Thursday Sep 22, 1:03 PM


    Attempts to fix guide to date:
    60) Date of last "Restart the Recorder" = Wednesday October 5, 2011
    61) Date of last "Clear thumb Ratings & Suggestion" = 10 days ago
    62) Date of last "Clear Programs Information & ToDo List" = Yesterday
    63) Date of last "Clear & Delete Everything" = 6 months ago
    64) Date of last "Repeat guided Set up" = Yesterday
    65) Date of last "Channel List -> Change Channel Lineup" = Yesterday
    66) Last Time Tuning Adapter restarted / disconnected = TA Disconnected for 2 days one week ago
    67) Last Time Network connection disconnected = Every day for 2 hours


    Additional Comments:
    80) Comments:

    Please answer these questions as thouroughly as possible. Hopefully a pattern emerges...
    ... I figured more details the better ...
     

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