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Daily Guide Updates

Discussion in 'TiVo Coffee House - TiVo Discussion' started by PSU_Sudzi, Jan 27, 2017.

  1. Jan 27, 2017 #1 of 1741
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    Anyone not have their guide data update yesterday or today? It seems like at least a couple of times a month since the Rovi switch this happens.
     
  2. Jan 27, 2017 #2 of 1741
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Nope. Still ends 2/7. It's Friday: party day. Check on Monday. :(

    Still 2/7. :rolleyes:
     
    Last edited: Jan 28, 2017
    Mikeguy and PSU_Sudzi like this.
  3. Jan 29, 2017 #3 of 1741
    Worf

    Worf Well-Known Member

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    Funny. I usually blame Microsoft when this happens on my Media Center - it's usually Microsoft's fault when guide data starts running out. Now I find out it's because their upstream provider (guess who?) is the cause of the short data.
     
  4. Jan 29, 2017 #4 of 1741
    HerronScott

    HerronScott Well-Known Member

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    Yesterday's afternoon update took us up to February 10th so we didn't have to wait until Monday this time (it also fixed a number of issues with multiple SeriesId's for several shows).

    Scott
     
  5. Jan 29, 2017 #5 of 1741
    Mikeguy

    Mikeguy Well-Known Member

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    Yay!
     
  6. Jan 29, 2017 #6 of 1741
    humbb

    humbb Active Member

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    Not me. Forced a connection this morning (Sunday) and I'm still stuck at 3pm PT, Feb 7.
     
  7. Jan 29, 2017 #7 of 1741
    HerronScott

    HerronScott Well-Known Member

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    Odd as we're out to February 11th now after the automatic connection this morning at 11:30am.

    Scott
     
  8. Feb 18, 2017 #8 of 1741
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    Looks like someone needs to reboot the guide data server running Windows NT in the broom closet again.
     
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  9. Feb 18, 2017 #9 of 1741
    sharkster

    sharkster Well-Known Member TCF Club

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    I've been having the usual daily connection but my guide data only goes out 10 days. Not shocked. Hopefully, as they have the other numerous times lately, it will catch up at some point soon.
     
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  10. Feb 18, 2017 #10 of 1741
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I saw that this morning. Now for a slight twist, I plugged in my Premiere and its guide now goes to 3/2. Both Roamio boxes seem stuck at 2/28. Maybe it's a Leap Year bug. o_O
     
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  11. Feb 18, 2017 #11 of 1741
    sharkster

    sharkster Well-Known Member TCF Club

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    Hey Joe! (Oh, I loved that song...you might not be as old as I) hehe - anyway, I just checked my Premiere and it's also up thru 2/28. It connects again tomorrow morning at 4-something.

    My Bolt, which is through 2/27, is scheduled to connect today still at 1pm. No high hopes. I stopped getting paranoid about this, as I'm sure you have also, by this point because it always gets there - sooner or later.
     
  12. Feb 18, 2017 #12 of 1741
    series5orpremier

    series5orpremier Well-Known Member

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    I think it's again the disconnect between OTA guide data and cable guide data that we saw a few weeks ago on a weekend. I no longer have hope that the cable data will be updated today so that will make 4 days between updates IF it comes in tomorrow. The OTA guide data skipped a day a couple of days ago but it's now more or less up to date.

    The funny thing is the cable guide data is more up to date in the TiVo App but when I try to schedule programs on the App that don't match my boxes' guide data it says Error - unable to connect to box - try again later.
     
    Last edited: Feb 18, 2017
  13. Feb 19, 2017 #13 of 1741
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Monday is a holiday. We may need to wait an extra day this time.
     
  14. Feb 19, 2017 #14 of 1741
    velouria28

    velouria28 Member

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    I guess that explains why the HBO data hasn't been fixed for tonight. The premiere of Crashing runs for an extra five minutes and then John Oliver starts five minutes late.

    If I wasn't constantly checking Screener's listings against what my box says I'd be getting missed/cut off recordings. Tivo's incompetence continues.

    edit: And just like series5orpremier says a few posts up it's correct on Tivo Online, but even though I just forced an update it's not correcting itself on my box.
     
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  15. Feb 19, 2017 #15 of 1741
    sharkster

    sharkster Well-Known Member TCF Club

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    Thanks for that info. I'm recording both and I had no idea. Of course, my guide doesn't reflect that either so I made some adjustments.

    This sure is frustrating. Now, both of the Tivos I'm currently using only have 8 days of guide data and both of them have already connected for today. *sigh*

    Usually, when a good company goes bad I tend to cut out and move on but I'm just not in a position to do that with Tivo. That's what is so frustrating about it. I'm very loyal to companies that sell good products and provide good customer service. The one adjustment that I HAVE made is to stop recommending them.
     
  16. Feb 19, 2017 #16 of 1741
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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  17. Feb 19, 2017 #17 of 1741
    series5orpremier

    series5orpremier Well-Known Member

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    You can manually connect one or both at any time (Settings --> Network --> Connect to the TiVo Service now) but that won't help you unless the guide update becomes available on TiVo's servers before you connect.
     
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  18. Feb 19, 2017 #18 of 1741
    sharkster

    sharkster Well-Known Member TCF Club

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    I learned a while back to not even bother with that when they have successfully connected, but the guide info is still not updated. It never updates. Liek you said - the guide update needs to be there and, once again, it is not. Boneheads.
     
  19. Feb 19, 2017 #19 of 1741
    sharkster

    sharkster Well-Known Member TCF Club

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    NV
    I got an email today asking me to complete a survey about how the service was when I contacted Tivo TODAY.

    Uh, what? I haven't contacted them in ages, at least since things went south last year with all this Rovi stuff and moving support out of the country to folks who haven't been able to be helpful.

    I did manage to leave some feedback. :D I was honest.
     
  20. Feb 19, 2017 #20 of 1741
    osu1991

    osu1991 Active Member

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    I had to be announced on History today for a couple hours. Had HGTV on this morning and the programming and guide didn't match at all from 8am to noon, when I left the house. Of course FS1 didn't get updated with the NASCAR race change from last night either.
     

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