D* Offered upgrade from HR10 to HR20 and...

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by BOBCAT, Jun 11, 2007.

  1. Aug 1, 2007 #141 of 158
    JoeTiVo

    JoeTiVo New DirecTivo, when?

    145
    0
    Jun 25, 2001
    Pewaukee, WI

    Advertisements

    Okay... I succumbed and did the dirty deed. I feel greasy. :(

    I've been wait and waiting, but finally decided to go ahead and upgrade my HR10-250 to the HR20. It's a sad day here in this Tivo family (we even have matching license plates, TIVOGUY and TIVOGAL). I got the deal at NO charge, but I was required to 'trade-in' the HR10. I didn't realize that was going to happen, but I guess it's not a big deal as, and this what concerns me, I was told I really had no option if I wanted to continue to receive HD. The retention rep told me that by the end of the year, the HR10 will be obsolete as they are moving all of the HD channels to the new Sat and to the MPEG4 format. Is this true? I've read most of the threads here on the subject, but I must have missed that fact?

    We still have one Tivo (and old Sony Series1) left that we use on standard def TVs. But it's still quite a culture shock to use to know we'll not be using a Tivo for our main viewing in our home theater. :(
     
  2. Aug 1, 2007 #142 of 158
    drew2k

    drew2k Drew != Drawn

    4,862
    0
    Jun 9, 2003
    Long Island, NY
    So what you're saying is if you want to get the features that the HR20 offers, you need to hack the HR10? How thoughtless of DIRECTV to add to the HR20 features that users want so badly that they go out of their way to hack the HR10! :eek:
     
  3. Aug 1, 2007 #143 of 158
    JoeTiVo

    JoeTiVo New DirecTivo, when?

    145
    0
    Jun 25, 2001
    Pewaukee, WI
    Btw... what is DLB? I hate when I"m missing something and I don't even know what it is.
     
  4. Aug 1, 2007 #144 of 158
    bigpuma

    bigpuma Well-Known Member

    7,596
    37
    Aug 12, 2003
    Morgan Hill, CA
    It is true that they will move the current HD channels to Mpeg 4, but I doubt it will happen by the end of this year. I would guess sometime next year as they will have to convert all the HR10 holdouts to HR20.
     
  5. Aug 1, 2007 #145 of 158
    drew2k

    drew2k Drew != Drawn

    4,862
    0
    Jun 9, 2003
    Long Island, NY

    Advertisements

    DLB=Dual Live Buffer. SLB=Single Live Buffer. DLB is the ability to toggle between two tuners that are independently buffering live TV.
     
  6. Aug 1, 2007 #146 of 158
    bonscott87

    bonscott87 Done.

    3,105
    126
    Oct 3, 2000
    Sure is. Only time I post "crazy" is after a thread gets attacked. Otherwise all you'll see from me is perhaps a quick answer to the question with a link to DBSTalk and nothing more. Usually by the 4th reply.

    If left alone it would die.

    But some people can't let it alone and must swoop in on the attack. Of course then it's on. :D

    I challenged RS4 after repeated accusations once to prove otherwise, he has yet to do so. Because he can't.
     
  7. Aug 1, 2007 #147 of 158
    JoeTiVo

    JoeTiVo New DirecTivo, when?

    145
    0
    Jun 25, 2001
    Pewaukee, WI
    Right... the rep was probably trying to help convince me I was making the right decision. Oh well.. it had to be done sooner or later. Hopefully, D* and Tivo can renew their working relationship so there will be a new HD DTivo sometime in the near future.

    My wife and I were damn near ready to cry watching TV tonight knowing it's one of the last few times with our faithful Tivo. We've been loyal users for many years.
     
  8. Aug 1, 2007 #148 of 158
    RS4

    RS4 New Member

    999
    0
    Sep 2, 2001
    Indianapolis...


    No, it's because I didn't have enough time to write the 5000 lines or response. :)
     
  9. Aug 1, 2007 #149 of 158
    JoeTiVo

    JoeTiVo New DirecTivo, when?

    145
    0
    Jun 25, 2001
    Pewaukee, WI
    Ouch... that's going to hurt not having that. I use that quite a bit. Especially during the Sunday Ticket. :(

    Thanks for the info.
     
  10. Aug 1, 2007 #150 of 158
    RS4

    RS4 New Member

    999
    0
    Sep 2, 2001
    Indianapolis...
    Isn't it amazing not that DirecTV has their own box, they see fit to emulate features that Tivo had on their stand alone boxes, but yet DirecTV wouldn't activate on the DTivo boxes? :confused: Oh yeah, tell me again how responsive DirecTV is to it's customers. :p
     
  11. Aug 1, 2007 #151 of 158
    bonscott87

    bonscott87 Done.

    3,105
    126
    Oct 3, 2000
    No, all you gotta do is point out any HR20 threads in the past couple months where I *didn't* start out simply referring a user to another site and perhaps a simple answer to the question at hand. Only when the thread is attacked, filled with Fud and so forth do I get bored at work and write a book in response to such ill. :D
     
  12. Aug 1, 2007 #152 of 158
    Redux

    Redux No intent to annoy

    1,565
    1
    Oct 19, 2004
    You're not that dumb; I've seen you around.
     
  13. Aug 2, 2007 #153 of 158
    BOBCAT

    BOBCAT Member

    396
    0
    Nov 28, 2002
    SF bay area
    JoeTiVo
    If your HR10 isn't a leased unit, why did you let them bully you into turning in your HR10? That is not what they normally do. If you bought it, you own it.
    You should call them back and tell them that you want to keep it for now and pay the $21.90 shipping deal that they have been giving everyone.
    When they install the new dish, they will install an 8 port multi switch if you tell them that you want the extra ports available for future use.
    If they had told me that I would have had to turn mine in, I would have told them to keep it, and bought a HR20 on ebay.
    I got the $21.90 deal from D* for my 1st unit, then went on ebay and bought 2 more that I own, not leased. Installed one for my dad, and will install the other one here as soon as the new sats go on line.
    You should tell them that you want to keep your HR10, or they can keep the HR20. Will bet you that they will back down and let you keep it. The most that they may do is make you pay the $21.90 shipping deal.
    Remember that "NO never hurts" and you have nothing to loose by trying!
     
  14. Aug 2, 2007 #154 of 158
    bonscott87

    bonscott87 Done.

    3,105
    126
    Oct 3, 2000
    Yea, they gave up on wanting the HR10's back a long time ago. They have no need for them so they don't care if you keep it. In fact they would rather you keep it activated so they get the extra mirror free. You probably got a CSR still using a really old call script. Call back and talk to retention and you can keep your HR10 (assuming you want to keep it activated that is).
     
  15. Aug 2, 2007 #155 of 158
    JoeTiVo

    JoeTiVo New DirecTivo, when?

    145
    0
    Jun 25, 2001
    Pewaukee, WI
    Did exactly that this morning and was told the other rep was mistaken. I can keep my HR10 and they 'would gladly relocate it for me' if I like.

    You nailed that one. :)
     
  16. Aug 8, 2007 #156 of 158
    trehutch

    trehutch Trevor

    24
    0
    Jan 24, 2004
    Beaverton,...
    I tried the e-mail route but once they finally got around to calling my like 96 hours not 48 like the e-mail said they wanted to offer me the $99 deal. I have 2 HD tivos and I said that is not acceptable since it is a lease and it is still theri equipment, but he wouldn't budge. $99 for each box plus shipping I said I would think about it and hung up, that was last night 8/7. I called today 8/8 around 4pm PST and talked to Matt. He was awesome here is what I got

    2 HR20's Free
    3 months Showtime, HBO, Starz, Free
    HD Access 6 months, Free
    5 LNB Dish, Free
    Keep my HD Tivo's
    19.95 shipping and handling charge

    Last week this is what I got

    Super Fan, free,
    $10 12 month credit good customer award

    All for $19.95

    All I can say is be persistent. I love ya Tivo and will be happy to come back once a new box gets developed. Now the biggest battle will be helping the wife figure out the new interface, oh boy!!!!! :eek:
     
  17. Aug 9, 2007 #157 of 158
    desulliv

    desulliv Member

    338
    0
    Aug 22, 2003
    Decided to call tonight to see what was available to upgrade two HR10-250s. CSR said $199 apiece plus $19.95 shipping. I said I didn't want to pay that much so I would wait to see what HD channels were added before upgrading. Then she asked me if my H20's had B-Band converters; I said yes. Then she said she would transfer me to someone in retention that could offer a lower price. I don't know how we jumped from one subject to another, but I said that would be fine.

    Retention CSR looked at my account (Customer since 2/2002; NFL ticket; superfan; NBA League pass; multiple receivers) and said she could offer 2 HR20s @ $99 apiece, but she would credit the $198 and only charge $19.95 shipping. As she was entering info onto the account she said she would waive the shipping charge for a total charge of $0.00. Includes second 6x8 multiswitch. She said I keep the HR10-250s, but two-year commitment will start over. I just kept saying "Uh huh", "Okay", as she was knocking off charges.

    Seemed like a fair deal so I took it. Tech coming out Saturday morning.
     
  18. mprh

    mprh Farscape is # 1

    32
    0
    Mar 29, 2003
    glen mills
    Supposedly there is a new HR 21 in the works, no info available yet. When the new dish and hr 20 is installed along with the b band converter make sure the dish is stable and all lines are tightened. direct sat had to come back 3 times to install my equipment correctly.
    I have not seen the new hi def channels that was supposed to be activated on the 19th.

    MPRH
     

Share This Page

spam firewall

Advertisements