Cutting the cord/Cutting my throat!: OTA signal won't work on Bolt

Discussion in 'TiVo Help Center' started by wecnews, Jul 17, 2019.

  1. wecnews

    wecnews Member

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    Oct 19, 2009
    One at the diplexer the signal goes in the sat port.

    Antenna with Poe goes into the antenna port. And the in and out cable goes to the bolt
     

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  2. wecnews

    wecnews Member

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    Oct 19, 2009
    So.

    I ordered the Holland diplexer. To see if that fixes anything.

    I’ll go order a new Poe filter since I see one is missing now on the outside...

    Any other suggestions??
     
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  3. krkaufman

    krkaufman TDL shepherd

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    Yes, you’ll want to get a “PoE” MoCA filter installed on the input of that amplifier outside to fully secure your MoCA network; but, no, that’s not your issue. (If anything, the absence of the “PoE” MoCA filter could disrupt your MoCA network, and that’s not your problem.)

    Everything else seems correct, including the “power inserter” connections. The outside amplifier isn’t optimal for MoCA, but, again, establishing and maintaining the MoCA network isn’t your problem.

    I don’t know where you are, but if the Holland diplexer is going to take a few days, you might try calling some local shops to see if they have one on-hand.
     
  4. krkaufman

    krkaufman TDL shepherd

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    Upgrading components to MoCA-compatible models, but that can be addressed if you find MoCA under-performing or inefficient once you have both OTA and MoCA hitting the BOLT.
     
  5. krkaufman

    krkaufman TDL shepherd

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    Short-term, if the Holland diplexer arrives before the “PoE” MoCA filter, I’d recommend moving the MoCA filter currently attached to the diplexer ANT port to the outside amplifier’s Input port. A working diplexer will have nearly as much attenuation in its stop-band as the MoCA filter.
     
  6. tapokata

    tapokata Active Member

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    Sacramento, CA
    I appreciate the walk through with pictures, but that leads to a few more questions:

    The cable company installed distribution amplifier, on the brick wall, is powered by the indoor DC plug in transformer, via the power injector. The cables coming from the four output ports are on the right. All of the coax is clad in black sheathing.

    The coax line coming from the power injector, feeding power back to the amp from inside the house, dives under the carpet and through the wall, heading to the amplifier. That coax cable is clad in white sheathing, as are all of the interior cables that have been shown.

    outputs.jpg power injector.jpg

    (1) Are the exterior cables connected to four different coax jacks mounted on the interior walls? Or do one or more connect to something else?

    (2) Is your antenna an indoor antenna, directly connected to the diplexer? Or is it mounted outdoors, or in a different room from the Bolt, or in the attic?

    For the sake of simplicity, I hope a faulty diplexer is the issue here.
     
  7. wecnews

    wecnews Member

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    Oct 19, 2009

    All of the black cables that are connected to the outside amp all go through the brick of the house in one spot.

    I assume they go through the wall, and then up into the attic, where they fan out throughout the house powering outlets on the first floor, second, and third.


    and yes it's an indoor antenna connected directly to the diplexer and in the room with the bolt.
     
  8. tapokata

    tapokata Active Member

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    Apr 26, 2017
    Sacramento, CA
    Thanks for the clarification. As others here have deduced, it sounds like the diplexer you have installed is faulty, as the only way you can combine OTA and Cable signals (causing the conflict and signal loss) would be through that connection. Hopefully, the Holland unit will correct things for you.
     
  9. wecnews

    wecnews Member

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    Oct 19, 2009
    Got the Holland diplexer installed and everything works... the one I had was crap.

    Thank you guys so much, you fixed what Tivo Support could not.

    Now, one other question. Would love your opinion on I have my Bolt which I bought brand new in 2016. I have lifetime service on it, and I've had no issues with it.

    Tivo Support insisted it was broken and that's why I wasn't getting a signal and so they sent me a new one.

    Obviously nothing was wrong with the one I had.

    Now the new one I received is "renewed" has a manufacturing date of 7/19 on the bottom which is obviously when it was renewed, not built.

    but here's the thing.

    You know that little crack on the tivo that goes across the top right were the box get crooked.... it's like where the plastic is two pieces (see attached photo... on the right)

    On my box i purchased brand new those two pieces are very flush together and you can barely notice that it's not one solid sheet of plastic.

    The replacement I got isn't flush at all.... gap is bigger and on the front the pieces kinda overlap at the bottom like they were forced back together.

    It looks like the tivo is cracked... when i took it out of the box my 5 year old even noticed and asked me why i bought a broken one.

    So, I called Tivo and I sent it back and asked for a another replacement (this was before i figured out the diplexer problem)

    Now a second replacement tivo came and it has the same crack as the first one. It's not nearly as big, but it's there.

    SO.... what would you do.

    Keep the ones that were sloppily put back together and looked a bit cracked, but were renewed this year and may or may not have been sloppily fixed in the inside.

    or keep my 2016 model that works and has given me no trouble but will likely end it's cycle before these renewed ones.....

    love to hear what you would do
     

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  10. krkaufman

    krkaufman TDL shepherd

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    Glad to hear the Holland DPD2 diplexer worked as expected. :thumbsup:

    I’ll pass on offering an opinion on what to do Re: the boxes, based on the superstition that supporting what seems the obvious choice would jinx it.
     
  11. tapokata

    tapokata Active Member

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    Sacramento, CA
    That's Good news on the Holland diplexer- best of luck going forward!

    I won't offer a viewpoint on the box replacement, other than to say that one reason the airlines spend money making sure the tray table in front of you is clean and in working order, is to prevent you from wondering about what else hasn't been maintained.
     
  12. Lurker1

    Lurker1 Well-Known Member

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    If it were me, I would keep the one that I know works and has been trouble-free. Especially not knowing the history or condition of the replacements.
     
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  13. mattyro7878

    mattyro7878 Active Member

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    Nov 27, 2014
    It also seems like the original Bolts do not have the overheat issue as ones sold in the past 2 years. I would keep your original.
     
  14. wecnews

    wecnews Member

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    Oct 19, 2009
    Sent the new ones back --- kept my original --- thanks for all your help
     
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  15. krkaufman

    krkaufman TDL shepherd

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    Phew! I saw your thread title pop-up in my "Watched" list and momentarily fretted that something had gone wrong.

    (Good call Re: bird in the hand, IMO. There, I jinxed it.)
     

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