I recently upgraded to a Roamio Plus. Got it all set up with my Cox Communications (Northern Virginia) cable, using the Cox provided tuner box and cablecard. There was one channel that was supposed to be included in my channel line up that was not coming in. (Error message V58). So I spent the next week going through the mind-numbing h*ll that is Cox Support. Email requests, online chat, telephone, escalation to "Tier 2 customer support," persistent followup when promised call backs weren't received, moronic answers that indicated no one had actually read the details provided in explaining my problems and the steps that had already been taken to try and resolve it. So they finally decided to send a tech to my home. He came last night, took one look and said: "Oh. You are using TiVo. Cox is in the process of upgrading its digital network and by calendar year end, will no longer support TiVo devices. You can expect to start having channels stop coming in. Nothing with tuner boxes or cablecards will be supported. You will have to drop TiVo and get Cox's DVR if you want to receive HD channels." I have tried to get confirmation from Cox that this is the case, but that will take weeks. Is anyone else hearing this about Cox? Did I really just invest in a new box and lifetime service for a device that is never going to work with my cable provider?