Advertisements I haven’t been paying much attention to any changes at TiVo for quite some time so I’m behind on anything that’s happened with the company in the past couple of years. I have a TiVo Bolt that died today. It’s the second time it died. The unit is about 2 years old. I seem to remember a $49 replacement fee if the unit dies while under continual care. Apparently this policy has changed to a tiered fee based on the age of the unit. I renewed my continual care contract last November so I’m curious to know whether the policy change took place before or after I renewed my service agreement. I spent 40 minutes with tech support going through all sorts of gyrations. First they told me I have a cable card problem and there is nothing wrong with the unit. Then they offered to sell me an Edge unit for $299 as a courtesy. After pushing back I finally got them to admit they have no more Bolts in stock but they agreed to give me a 2TB Edge to replace my 3TB Bolt for $99. I’m not very happy about that as it appears the Edge doesn’t really offer much improvement but I lose 33% of my storage capacity while spending $99 to do so. I’ve been a TiVo user since the S1 so I hate to abandon the platform. I have four units in my house. But each year they seem to make the overall platform a little less attractive. And three unit failures in two years seems a bit excessive.