Constant problems

Discussion in 'TiVo Stream' started by joenspa, Nov 5, 2015.

  1. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    You have a Roamio OTA, which means you have a standalone Stream. How is the standalone Stream connected to the Roamio? The Stream needs to be hard wired to the Roamio and the Roamio needs to be hardwired to your Wifi router/AP. If you're using wifi for the Roamio or there is any sort of Wifi bridge between the Stream and the Roamio then that would be the source of your problem.

    In home streaming is pretty reliable on the Stream. It's out of home streaming most people have issues with.
     
  2. poppagene

    poppagene User

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    Dec 29, 2001
    I've been having in home issues with streaming to Amazon Fire TV. Craps out at activation. Stream is stand alone, is activated on account, and tivo and
    stream are hardwired to router.
     
  3. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I've only briefly tried the Amzon Fire TV app. When you say activation do you mean logging in to your account or the part where you set up the stream?
     
  4. poppagene

    poppagene User

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    Dec 29, 2001
    During the setup of the app on the fire tv.
    And on a different amazon fire tv that was previously work, the streaming failed and required to rerun setup.

    The amazon app sees the now playing lists, but in trying to play it gets an error and says to try rerunning streaming setup. The setup recognizes that there is a streaming device on the network, but cannot get past the tivo activation. It thinks the stream isn't activated on tivo.com, which it is.
     
  5. fred-vo

    fred-vo Fred-vo

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    Jan 30, 2004
    Ohio

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    My standalone Stream is hard-wire connected to my Roamio OTA. My Roamio OTA is also hard-wired to my wi-fi router/AP. From when I set up my tv-stereo-tivo system, the connectivity has always been all hard-wired (ethernet).

    I also re-state that I have never ever had a problem streaming with my Apple TV or my Roku 3 (Amazon Prime Video), which are also hard-wired to my router.

    This situation has been occurring for me since I got the Stream about a yr and a half ago. I have lived in two different places, each with different ISP's and the issue has been the same in both places. The problem happens randomly, but frequently. Why did I put up with it for so long? I believed (wrongly, it seems) that the problem would disappear because 1) TiVo corporate HAD to know about this (ie,it's not just me) and 2) they cared enough to address it. I really like(d) every one of my many TiVo DVRs, but after a year and a half, seems clear fixing this Stream-ing problem is not one of their priorities. So, I am switching to the only option that I can see "tell every potential TiVo buyer about this" so they will know "going in". I'll try to contact TiVo Cust Support one more time, but I have zero expectations.
     
  6. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    This means nothing when comparing to a TiVo Stream. Your ATV and Roku are streaming ~6mbps streams from the internet to your TV over a hardwired connection capable of at least 100Mbps. Your Stream works different. First the Stream has to get the full bitrate MPEG-2 stream from your TiVo, which will be roughly 12-15Mbps. It then has to transcode it to H.264 at roughly 3Mbps and send that to your wireless AP. It then travels over your wifi to your mobile device before being played back. That's why it's important for the TiVo and Stream to be hardwired to each other and for the Stream to be hard wired to your AP. Also, unlike most internet streaming services, the TiVo Stream does not do adaptive bitrate streaming inside the home. It's a constant bitrate. So if the network is unreliable you will notice cut outs and buffering, whereas a service like Netflix would just lower the resolution or bitrate to adapt.

    I personally use in home streaming on my Roamio Pro all the time and rarely have issues with it. The main issue I have is that occasionally the Stream hardware will lock up and reboot and I have to wait a few minutes for it to come back. I never have buffering issues like you're describing.
     
  7. poppagene

    poppagene User

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    Dec 29, 2001
    Update: tivo support couldn't get me going either so back to amazon goes the stream
     
  8. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Maybe you had a defective one.
     
  9. muhsdm

    muhsdm New Member

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    Jan 6, 2016
    I have a stand-alone Stream. It's fine at home, but sucks over WAN. I have 33 Mbps upload speed, FYI. My Slingbox HD PRO streams with no issues, AND I can watch ALL of my cable channels. I should sell my Stream before it's worthless.
     

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