concerning the HDMI issue a lot of us are experiencing...

Discussion in 'TiVo Bolt DVR/Streamer' started by kisby, Dec 14, 2015.

  1. measel

    measel New Member

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    Dec 17, 2015
    My hdcp issues have gone away. Finally after 10 months. But just in time for me to renew.
     
  2. Dec 6, 2016 #102 of 188
    measel

    measel New Member

    26
    2
    Dec 17, 2015
    They're back. Our issues were gone too and wifee was very happy. Last week it reappeared ( which I noticed coincided with an update for of all things closed captioning ). We just renewed as well which I thought was kinda ironic. Chatted with support. They wanted to play swap the cable. Ugggh.
     
    bmdoss likes this.
  3. Dec 7, 2016 #103 of 188
    Dssguy1

    Dssguy1 Member

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    Feb 19, 2013
    Yep, never even seen a HDCP 2.0 error on my TV, EVER. Now after this latest Bolt Firmware update I see it everytime I turn on my TV. Usually a pull of the cable and re-seat fixes it. I am using the provided Bolt HDMI cable so that's not the issue!
     
  4. Dec 7, 2016 #104 of 188
    bmdoss

    bmdoss New Member

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    Jun 6, 2016
    Ya my TV flashes a black screen for 2-3 seconds every several minutes.. I can reseat the HDMI and all is good for a while

    Sent from my klte using Tapatalk
     
  5. Dec 8, 2016 #105 of 188
    gwryan913

    gwryan913 New Member

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    Sep 12, 2012
    Same problem here. But if I connect the TiVo directly to the TV, no issues. Just when it goes through my A/V receiver.
     
  6. Dec 8, 2016 #106 of 188
    measel

    measel New Member

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    2
    Dec 17, 2015
    Right, and I've noticed that there is now a scratchy ( old black and white static ) and a pop and then I get sound, but no picture. Unplugin and replugin is not an option. This was working fine and they broke it for closed captioning ? TIVO people let me at least roll back to a working version.
     
  7. Dec 8, 2016 #107 of 188
    Blaskovision

    Blaskovision New Member

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    Dec 4, 2016
    This is stupid. It's likely all my stuff is going back within the 30 days. Apple TV, XBox, none have this issue but TiVo with the same cables and connections.

    No help from TiVo or Margret, just a script to no where but an RMA in my case.
     
  8. Dec 8, 2016 #108 of 188
    measel

    measel New Member

    26
    2
    Dec 17, 2015
    for those that don't want to unplug the cable, I found that the tivo/standby/tv-off/tv-on/tivo-wakeup works, but only until you turn off the tv again
    I'm going with my tivo-standby at night script until they fix it ..again..
    for those interested - it's python and you can also modify this to send other key sequences
    I schedule it to run late at night
    ###
    import socket
    bolt_ip = '192.168.1.10'
    bolt_port = 31339
    message = 'IRCODE STANDBY\r'
    s = socket.socket(socket.AF_INET, socket.SOCK_STREAM)
    s.connect((bolt_ip, bolt_port))
    resp = s.send(message)
    print resp

    PM me if you have questions about setup
     
  9. Dec 8, 2016 #109 of 188
    measel

    measel New Member

    26
    2
    Dec 17, 2015
    It's not the cable, ours has worked fine. And when it works, it's awesome. The green button alone is worth it. They've gotten most everything working great. But this last release was ...borked.
     
  10. Dec 8, 2016 #110 of 188
    casino187

    casino187 Member

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    5
    Aug 27, 2005
    I've had this same issue for the past week or so and I found a way to fix it in my case. I have a new Yamaha receiver that the TiVo is connected to and then connect to tv (non hdcp 2.2). I had my TiVo plugged into the newer hdcp 2.2 hdmi input on the Yamaha and found that I had a few regular hdmi inputs on the back so I tried them and it has solved my issue. I think if my TV was 4K with the newer hdcp 2.2 protocol, I would not have had this problem to begin with.
     
  11. Dec 9, 2016 #111 of 188
    herbman

    herbman Member

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    Apr 8, 2008
    Margret asked me to try a standby / resume with the TV on. It worked for me on my old Viewsonic N4200W. She said they're working on a fix.
     
  12. davahad

    davahad Member

    95
    9
    Dec 1, 2002
    San Jose, CA
    I added an HDMI Splitter between the Tivo Bolt and Receiver and that fixed the blank screens / HDCP errors. However, I also have the issue with getting Stereo only on my Denon AVR-7200W.

    I called support about this on Dec 2nd. Spoke to Supervisor who escalated call to next level support. It is now Dec 9th and I have never received a response from next level support or anyone in support.

    I got the Bolt in August and it has worked perfectly until the 20.6.3 update. Since the update it is not so good.
     
  13. H18

    H18 New Member

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    0
    Feb 15, 2008
    Just want the folks at TIVO to know I am having this problem, as well. Black screen and no audio, lasts for two to three seconds. Happens intermittently every minute or so. Started with the Dec 1st update. Please fix!
     
  14. Splurge

    Splurge New Member

    2
    0
    Dec 10, 2016
    I've had success with a HDMI splitter that strips HDCP. No audio problems going to Denon receiver.

    TiVo --> AVR --> HDMI splitter --> Darbee --> TV
     
  15. winter

    winter Member

    57
    10
    Jan 27, 2002
    Wanted to chime in with a "me too" post -- started having HDCP issues about 2 weeks ago, my setup is Bolt > Denon AVR > TV, found that I could get it temp working by switching inputs on the TV to an unused one and then back to HDMI. That fixes it until the next time the TV is powered off and back on again then have to repeat the procedure.

    Based on google research, I bought an inexpensive HDMI splitter and stuck that between Denon and TV but no go for me - that didn't help at all.

    Really disappointed that Tivo would put out a software release, realize that it was causing problems (from all the complaints) and not roll it back or fix it promptly.

    For a company that relies on their name reputation/goodwill they aren't trying very hard.
     
  16. Splurge

    Splurge New Member

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    0
    Dec 10, 2016
    Make sure the splitter does strip HDCP. Many do not as they are 'required' to pass through.
     
  17. winter

    winter Member

    57
    10
    Jan 27, 2002
    Yea, I don't think they advertise it as such (because of legal reasons) but I picked a unit where reviewers said that it fixed their HDCP problem which to me indicated that it was stripping.
     
  18. hectorvs

    hectorvs New Member

    1
    0
    Dec 13, 2016
    wanted to +1 this thread. recently bought a Tivo Bolt and I've been having problems with the HDCP handshaking between Tivo -> AVR -> TV

    I'm using the Tivo provided cable, my AVR is a Denon X2200W and my TV is a 1080p plasma (panasonic).

    I believe the problem is in the order the things turn on... I have my tivo remote to turn on TV, which turns on the AVR. Tivo is always on.

    I get black screen, then a message that says "This TV does not Suport HDCP 2.2" then that goes away, and TV starts again. Black screen sometimes comes back.

    Unplugging and replugging the Tivo kinda fixes it.. but this is less than ideal and not acceptable at all.
     
  19. winter

    winter Member

    57
    10
    Jan 27, 2002
    I've had my bolt for one year and never had a problem until this started ~2 weeks ago, same error message as you about no support for HDCP 2.2. I didn't change any gear/settings on my end so I firmly believe that it is something that they implemented in a Tivo software update.
     
    measel likes this.
  20. davahad

    davahad Member

    95
    9
    Dec 1, 2002
    San Jose, CA
    Look at the ones on Amazon and read the reviews and you will find one that strips the HDCP.
     

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