Advertisements Did a search of this error and issues date back to 2012-2014. I have been using VOD just fine for years. A few months ago it stopped working with the CL-14 error. Little to none info on this error. Had Comcast technician come out and refreshed signals and rebooted many times. Finally called a Level 4 support from Denver (what ever that is). They only recognized a Tivo Bolt. I was told Denver would call me with an answer - to date no one ever called. Called CS about no return phone call and they simply wanted to send another tech out ("one with Tivo knowledge:"). Got same tech who knew of Tivo with little experience. He and I finally assumed Comcast simply removed any access by Tivo Premier XL, simply because it is considered too old for them to care about. Even though VOD worked just fine! I think because my Premier XL is a one way service and Comcast only wants Two Way. Anyone else have this problem? One more reason to dump Comcast but I still love Tivo. Comcast costs more and more but I get less and less from them. Cant buy a DTA and $5.99 charge per extra tv is too much so I am down to one cable TV. Roku the other tv but have one tv too old for Rok or HD OA antenna. Anyone discover the CL-14 problem with Premiers in 2017-2018?