I do not know if I am posting this in the right place or not, so please forgive me. Here goes--- I ordered a Tivo last week & received it on Friday. I made an appointment for a Comcast tech to come out on Saturday (yesterday). I have had nothing but problems in the last twenty four hours. The Comcast tech was here for four hours (until 8 last night). My TV was not set up, even though he was convinced it was (he, admittedly, had only installed one TiVo/cable card ever). Long story short, after many resets & calls to Tivo, every thing was working except the channel numbers. So I got online this morning & chatted with a Tivo tech. We chatted for THREE HOURS. Now, my Tivo is bricked (confirmed by her, one phone call, and another chat). I was hot. So now, I contacted Comcast & they said I need to make another appointment for an install. Tivo told me that I didn't, that I would only need to call in the M Card number when I receive my brand new Tivo tomorrow. I am so frustrated at this point. I don't know who screwed up - the lady I spoke to from Tivo or the Comcast installer. And do I really need to deal with another Comcast tech (ugh)? Any advice/reassurance would be appreciated.