Comcast replaces Cinemax with on-demand service after dropping Tivo

Discussion in 'TiVo Coffee House - TiVo Discussion' started by johnsom, Jun 19, 2019.

  1. Jul 19, 2019 #41 of 104
    spiderpumpkin

    spiderpumpkin Say no to Hydra!

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    Comcast put a small footnote in the bill a month or two back. I think that was the only official announcement sent to subscribers.
     
  2. Jul 19, 2019 #42 of 104
    reneg

    reneg Well-Known Member

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    I was thinking the same thing. Look at your May bill in the fine print of Additional Information.
     
  3. Jul 19, 2019 #43 of 104
    sehale

    sehale Member

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    I noticed a $30 jump in my Comcast bill last month. I called and they said my old plan was a "dinosaur" and no longer available. They are no longer bundling the router and cable cards/boxes, etc. - all are a la carte now and charged per device. And they told me that Cinemax was no longer available. When I asked "why wasn't I notified?," they said it was on page 3 of the bill... After some haggling, I dropped all premium channels. Saved $20/month off regular bill ($50/month if you add in their proposed rate increase).
     
  4. Jul 19, 2019 #44 of 104
    astrohip

    astrohip Well-Known Raconteur TCF Club

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    Yep, it was there. They put it in the May statement, but not the June statement, which is the one closest to the cutoff date. I'm sure that met any legal obligations was to keep my bill from being too cluttered. :mad:

    Dayum. I like Cinemax. If it wasn't for my TiVos, I'd leave Xfinity in a heartbeat.
     
  5. Jul 19, 2019 #45 of 104
    NashGuy

    NashGuy Well-Known Member

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    Comcast being Comcast (a bunch of slightly different systems in different regions that they've cobbled together over the decades), it sounds like maybe these changes with which Cinemax channels are showing up and for whom differs a little from one area to another. We'll see.

    At any rate, I still predict that Cinemax will cease to exist for everyone in the US, regardless of provider, once HBO Max launches. But that's probably not until around next March.
     
  6. Jul 19, 2019 #46 of 104
    stannenb

    stannenb New Member

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    Right. But my bundle, which used to include Cinemax, has now been "enhanced" with HITZ. For all I know, it's actually enhanced for many people, but, since HITZ is OnDemand and one can no longer watch Comcast OnDemand via a Tivo, it isn't for me or anyone with a Cablecard/Tivo combination.
     
    Last edited: Jul 19, 2019
  7. Jul 19, 2019 #47 of 104
    NashGuy

    NashGuy Well-Known Member

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    Well, in the meantime, you can still subscribe to Cinemax via Comcast a la carte for $12/mo, I think. Or you can add it to your Amazon Prime Video subscription, or subscribe standalone via Apple TV Channels, for $10/mo. Whether or not Cinemax is worth that on top of whatever you're already paying is, obviously, up to you. Just trying to point out your options.

    And if you subscribe to HBO Max when it rolls out early next year, I'll bet you'll see all those Cinemax Originals in its on-demand library. I expect the current series, like Warrior and Jett (should they be renewed for new seasons), to just be rebranded from "Cinemax Originals" to "Max Originals," which is what WarnerMedia is calling their line of new originals exclusive to HBO Max.
     
  8. Jul 19, 2019 #48 of 104
    stannenb

    stannenb New Member

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    In theory, you're right. In practice, there's no current option on the Comcast web site to add Cinemax back a la carte.
     
  9. Jul 19, 2019 #49 of 104
    NashGuy

    NashGuy Well-Known Member

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    Wow. Interesting. Comcast's official statement on this awhile back was that they would still offer it a la carte.

    It's probably just a temporary fluke in their online ordering system, meaning you'd need to call in to add Cinemax to your account for now.

    I notice that if I go into Comcast's ordering system as a new customer without an existing account to order broadband and TV service (I chose the 125+ channel "Extra" package), as of just now, it DOES give me the option of adding Cinemax a la carte for $12/mo, same as Showtime, Starz and The Movie Channel (ha). Epix is $5.99 and HBO is $15. The "More Sports & Entertainment" add-on pack (including NFL Red Zone and other channels) is $9.95. And Comcast's very own StreamPix is included, whee.

    Meanwhile, under "On Demand Packages," I can a la carte add Hitz for $12 (bet that gets a lot of buyers), Disney StoryCentral for $4.99, Acorn TV for $5.99, Curiosity Stream for $5.99, etc.
     
  10. Jul 19, 2019 #50 of 104
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    My cable company is going to have a free weekend of HBO/Cinemax on 8/16 to 8/19. I wonder if this will be affected? I don't use Comcast.
     
  11. Jul 19, 2019 #51 of 104
    wmcbrine

    wmcbrine Well-Known Mumbler

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    This is strictly a Comcast happening (+ NashGuy's speculation, but that wouldn't be yet).
     
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  12. Jul 19, 2019 #52 of 104
    sicariis

    sicariis New Member

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    I called and complained about the removal of cinemax from my package, they gave me a $25 credit and added cinemax back at $12/mo. Ill keep it until Jett ends and then drop it.
     
    Last edited: Jul 19, 2019
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  13. Jul 19, 2019 #53 of 104
    spiderpumpkin

    spiderpumpkin Say no to Hydra!

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    Gotta love Comcast. They literally removed Cinemax just before the new episode of Jett was about to record.
     
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  14. Jul 21, 2019 #54 of 104
    NorthAlabama

    NorthAlabama tabasco rules

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    3 new hitz placeholders appeared in our guide (tba), cinemax still active in our market (for now)...
     
  15. Jul 23, 2019 #55 of 104
    nrnoble

    nrnoble Active Member

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    From what I understand, MAX is will remain on xFinity, its only removed from all packaged deals and replaced with Hitz. It only affects package deals, not individual subscriptions to Max.

    Seems like they are setting themselves up for a lawsuit even if their fine prints says they can replace\remove any channel at any time, and the customers is SOL. I have yet to call, to see what happens when I express my unhappiness with the swap out. Its not like MAX is gone, it still there for customers who want to pay for it.

    Wouldn't it be interesting if they swapped out HBO for The Movie Channel (or whatever), and point to their fine print as justification, and tell unhappy customers "You agreed to the fine print, so don't blame us that we screwed you over, you agreed to be screwed over when you signed the contract, so what did you expect?"
     
  16. Jul 23, 2019 #56 of 104
    NashGuy

    NashGuy Well-Known Member

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    Saw where someone posted he called in to complain and was given a $25 credit on his bill, which would cover 2 months worth of Cinemax a la carte at $12/mo. May as well give it a shot. That should give you time to watch the remainder of the current seasons of Jett and Warrior, if you care.
     
  17. Jul 23, 2019 #57 of 104
    dishrich

    dishrich Active Member

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    Not true; I have a client on a grandfathered Complete plan & not only are they STILL getting MAX, they now ALSO get Hitz. (was just over there again today & tried it again) This is a plan that they get EVERY premium channel (except EPIX), the sports & entertainment tier, 1 DVR & 3 additional TV boxes & gateway rental, all in 1 inclusive price. It's been grandfathered for quite some time now.
     
  18. Jul 24, 2019 #58 of 104
    wizwor

    wizwor Active Member

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    When Cable was magic, HBO stood for Home Box Office. It played a short list of blockbuster movies over and over and over. The schedule was such that if you turned on the TV during Prime Time, you got three hours of amazing tv. Then they decided that Boxing qualified as a Box Office event then comedians then sports shows then talk shows and finally episode television. Along the way, Pay-Per-View replaced HBO as must see tv (before NBC's famous Thursday lineup).

    I would LOVE to see HBO return to its roots. Fourteen blockbuster movies in three hour blocks seven days a week.
     
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  19. Jul 24, 2019 #59 of 104
    wizwor

    wizwor Active Member

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    Likewise, Skinemax should return to its roots.
     
  20. Jul 24, 2019 #60 of 104
    astrohip

    astrohip Well-Known Raconteur TCF Club

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    ???

    HBO has become must-see TV, the top of the cable mountain, because of its programming. Monstrous award winning series (Sopranos, GoT, Band of Brothers, yada yada), docs (Chernobyl), on and on.

    Blockbuster movies? A dime a dozen on whatever channels.
     
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