Comcast new HD channels not available

Discussion in 'TiVo Help Center' started by rnopelo, Sep 2, 2020.

  1. rnopelo

    rnopelo New Member

    12
    1
    May 23, 2014

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    In my area Comcast last week switched C-Span to HD while keeping the same channel number (1128). This channel came in on my TiVo in standard definition before the change. Now I get the message “Channel not available. Contact your cable provider for more information.” The channel is still available in standard definition on channel 44.

    I forced a connection to the TiVo server to see if that would help but it didn’t.

    Has anyone else experienced this? Is there something else I should try?

    I dread dealing with Comcast, but is there something specific I should say I need them to do on their end if I need to contact them.

    thanks!
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,087
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    Apr 6, 2000
    SF Bay Area
  3. rnopelo

    rnopelo New Member

    12
    1
    May 23, 2014
    Thanks for your reply. I reported the new lineup info to TiVo.
     

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