Comcast loyalty rep told me that "lower prices and high speeds" coming 1/1/2020

Discussion in 'TiVo Coffee House - TiVo Discussion' started by heyadam, Nov 19, 2019.

  1. trip1eX

    trip1eX Well-Known Member

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    You're too kind. I wouldn't call it information. :)
     
  2. HerronScott

    HerronScott Well-Known Member

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    I'm still on a legacy plan (Digital Preferred) here in Virginia with Performance Pro Internet service and 200Mbps downloads (we were at 150Mbps so I guess this got bumped to 200Mbps with the changes above). Looks like they've eliminated Performance Pro in the new plans?

    Scott
     
  3. chiguy50

    chiguy50 Well-Known Member

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    Atlanta, GA
    Yes, the table I provided is the current speed tier lineup.
     
  4. lessd

    lessd Well-Known Member

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    Last June I got a new Comcast program that was at a lower price (about $5) then the plan before but I had to get a 1000Mbps modem (I did as I supply my own) and now I get about 950 Mbps, but most sight don't go that fast so I don't see any advantage in this speed now.
     
    Last edited: Nov 22, 2019
  5. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Amazing how much time we waste for slow servers. :mad:
     
  6. chiguy50

    chiguy50 Well-Known Member

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    I had Comcast's gigabit HSI plan for about one year, then downgraded to Blast! in March of this year with my current bundle.

    I was routinely getting that same 950Mbps compared to 240Mbps now (using a Netgear CM1000 DOCSIS 3.1 modem), but I have not perceived any difference in the performance of any of my devices or routines. Unless you or your household are placing heavy demands on the internet connection I suspect that 100Mbps should be more than sufficient for most needs. Still, I feel more comfortable knowing that I have that extra headroom and would probably upgrade again if offered an attractive discount.
     
  7. dmk1974

    dmk1974 DA BEARS!!!

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    I have been with Comcast for about 14 years and through retention chat told them I wanted the same pricing as new subscribers. I only have TV and internet through them and switched last weekend to a new 2-year plan that is $70 for only 125+ channels now (from 200+) and keeps my 200 mbps speed. Adding the $10 sports entertainment pack and then all of the other BS fees, my bill is now $101/mo. Pretty happy with that for our needs. Internet speeds per speed test are actual at about 238/12 instead of 200/10. My main gripe is the 1 TB monthly cap that we get pretty close to (went over once in December last year). Other gripe is that local broadcast fee is going up again in January from $10 to $14.60/mo
     
  8. news4me2

    news4me2 Member

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    I am in the Indianapolis area and my online account is offering the following plans/prices now:

    Internet Only (with No Annual Commitment):
    25 Mbps - $50.00
    100 Mbps - $50.00
    200 Mbps - $60.00
    300 Mbps - $70.00
    600 Mbps - $80.00
    1000 Mbps - $100.00

    Internet Only (with 1 Year Annual Commitment):
    25 Mbps - $30.00
    100 Mbps - $40.00
    200 Mbps - $50.00
    300 Mbps - $60.00
    600 Mbps - $70.00
    1000 Mbps - $80.00

    Restrictions:
    Limited time offer.
    Not available in all areas.
    New residential customers only.
    Paperless Billing and Automatic Payments required, otherwise monthly service charge automatically increases by $10. Discount will appear on statement within 45 days of enrollment.
    1-year minimum term agreement required.
    Early termination fee applies if all Xfinity services are cancelled during the agreement term.
    Equipment, installation, taxes/fees, and other applicable charges extra and subject to change during and after the term.
    After term agreement, or if any service is cancelled or downgraded, regular rates apply (subject to change).
    Service limited to a single outlet.
    May not be combined with other offers.
    Actual speeds vary and are not guaranteed.
     
  9. cwteevee

    cwteevee New Member

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    Just curious how you did a chat with retentions, when I’ve tried to chat about lowering my bill in the past, I generally get a rep who can’t do anything for me and tells me to call in to find my local offers.
     
  10. dmk1974

    dmk1974 DA BEARS!!!

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    Not sure this time. I got a link from the normal chat to a "retention" chat and then got the deal. In the past though, I usually call the toll free number and then hit 4 or whatever the button option is to cancel service. It then gets you to a better retention rep.
     
  11. KevTech

    KevTech Active Member

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    chiguy50 likes this.
  12. HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
    What number is that? My current deal is ending in February. :)

    Scott
     
  13. spiderpumpkin

    spiderpumpkin Say no to Hydra!

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    I switched triple play plans on 1/7/2020 when new deals were posted in my Xfinity account.

    I was on the $160 2 yr promo Premiere Triple Play with gigabit, voice, and 260+ tv w/ HBO Show Starz TMC Sports/Ent.

    I changed my triple play plan to the $130 Preferred Pro+ for 2 years. Comes with gigabit, voice, and 220+ tv w/ HBO and Showtime. Lost ID, WE, WGN, TCM, CMT, Redzone.

    I added Cinemax $12 and Starz $5 to my plan so it's $147.

    Most of the sports channels from the $9.99 Sports/Ent package are in my Preferred+ lineup except for about 3. So no big loss. Never really watched TCM, CMT or Redzone. If they were to add ID, WE and WGN America to that Sports/Ent package I would probably get it.

    Mainly going to miss Investigation Discovery. However, I can still access the show on X1 On Demand and also my Channels DVR can record TV Everywhere ID still.
     
    Last edited: Jan 11, 2020

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