Comcast Houston Switching to SA CableCards

Discussion in 'TiVo Series3 HDTV DVRs' started by matt@thehickmans, Dec 19, 2008.

  1. Lajonesin

    Lajonesin New Member

    14
    0
    Oct 6, 2003
    Houston

    Advertisements

    New HD channels are in the guide data but the channels aren't up yet. Actual channels have no guide data. Great!! This basically makes my Tivo useless for 2 more days. I should get a credit for not being able to use the service I paid for. Tivo says the problem will be resolved within 48 hours. Putting old data back into the guide and pushing the new data again on the 27th. Anyone want to bet on that not happening correctly either? This should not have been such a hard thing to do.
     
  2. thedudeabides

    thedudeabides New Member

    127
    0
    Aug 7, 2003
    I'm missing 39 too. I was also missing 397, but that has mysteriously returned. Have you gotten any explanation as to why 39 doesn't work?
     
  3. matt@thehickmans

    matt@thehickmans Hemo_jr

    537
    0
    Jan 8, 2008
    I haven't seen 39 for nearly two weeks now. That makes at least three of us with this issue. Not getting 682 either, but it disappeared about 5 days ago.
     
  4. Langree

    Langree The Gimp

    17,431
    74
    Apr 29, 2004
    Freezinmyass...
    39? TCM? I'm looking at it right now, and 682.

    I can't speal to the premiums in the 400's I don't get those.
     
  5. Das Achteck

    Das Achteck Member

    115
    0
    Mar 8, 2005

    Advertisements

    Another missing 39 here, as well as 298. There is a signal, but the TV screen is black. The CC screens show that they are "ENT". The strange thing is that both come through on the CC equipped TV that the TiVo is feeding.

    In addition, 302 is MIA on both.

    I'm waiting for the dust to settle before I call 8080 about it.
     
  6. lethcoeb

    lethcoeb Not a new member

    80
    1
    Apr 19, 2002
    Just to note, this guidance was spot on - I managed to get through the switch yesterday (using the 3 cable cards I picked up way back in January) on both TiVos (Series 3 and HD) with almost no hassles, and the activation was performed within the hour after I made my (two) calls (one for each TV - on in the morning, and one in the afternoon).

    I am glad I waited until you guys figured out how to do this efficiently and after you guys beat up Comcast enough so that they knew what they were doing...
     
  7. Langree

    Langree The Gimp

    17,431
    74
    Apr 29, 2004
    Freezinmyass...
    Months behind everybody else, but not being able to get down to swap my cards I finally got them to agree to do a truck roll for me and bring me a card(s).

    Wish me luck.
     
  8. cepheid

    cepheid New Member

    23
    0
    Feb 16, 2002
    Houston
    Good luck. They'll probably charge $25 for the visit.

    I found out last month that Comcast charges (or tries to) $25 for any visit even when the fault is their own external (outside the home) hardware. A failed junction box outside my home that serves three homes died in June and they charged me AND at least one other customer to fix it - yep, two $25 charges for one fix of their own failure.

    Took two not-pleasant call to have them remove the charge, but they did.
     
  9. Langree

    Langree The Gimp

    17,431
    74
    Apr 29, 2004
    Freezinmyass...
    Yup, I'm being charged, but since cablecard delivery boy is not normal I think it's fair.
     
  10. Langree

    Langree The Gimp

    17,431
    74
    Apr 29, 2004
    Freezinmyass...
    Update: Sunday they never showed or called.

    yesterday, sent truck with no cards.

    today supposed to show with cards.
     
  11. Langree

    Langree The Gimp

    17,431
    74
    Apr 29, 2004
    Freezinmyass...
    Ok, yesterday's driver closed the ticket, said it was handled...he lied, to me and to them. I told them as much.

    New Appointment Friday.
     
  12. cepheid

    cepheid New Member

    23
    0
    Feb 16, 2002
    Houston
    Fairly typical of them, unfortunately.

    When I had a new line run (to add high-speed internet), it took four appointments. First one never showed, second one didn't have the proper tools to install, third one arrived 4 hours after the appt window (after dark!), not knowing what the appt was for and could not do roof/exterior-wall work in the dark.

    Fourth one got it right.
     
  13. Langree

    Langree The Gimp

    17,431
    74
    Apr 29, 2004
    Freezinmyass...
    Cross whatever you can for me..

    Or watch the news for "Houston Handicapped man beats cable installer to death."
     
  14. Langree

    Langree The Gimp

    17,431
    74
    Apr 29, 2004
    Freezinmyass...
    5 appointments, 9 phonecalls and 1 strongly worded email later and I now have a happily married TiVO and cablecard.
     
  15. Langree

    Langree The Gimp

    17,431
    74
    Apr 29, 2004
    Freezinmyass...
    Now that I'm up and running..

    Would all you Houstonites please log in to the Comcrap site and send feedback and tell them we want BBCA in HD. All the upgrading and moving things around they did and we don't have it.

    I want more Torchwood, Doctor Who, and Being Human in HD!
     
  16. astrohip

    astrohip Well-Known Raconteur TCF Club

    15,272
    5,044
    Jan 6, 2003
    Houston/Bren...
    Went by the Midtown location today to return my Comcast DVR (been sitting unused for months--time to stop paying for it :eek:), and...

    It ain't there! Sign on the door says "This location has permanently closed".

    When did this happen? And does this mean us inner-city & midtowners gotta use the Bellaire location? That place is unbearable. :thumbsdown:
     
  17. Das Achteck

    Das Achteck Member

    115
    0
    Mar 8, 2005
    I discovered this last week. A pity, it was the place to go when you had to go. I agree about Bellaire. Northwest is better, but a long drive for you; they told me that Wednesday is their slowest day but avoid Friday and Saturday.
     
  18. lethcoeb

    lethcoeb Not a new member

    80
    1
    Apr 19, 2002
    The Bellaire location is closest to me (West U) and the times I have gone recently (after work on weekdays and on a Saturday) it actually has not been too bad.

    Earlier, especially during the TW/Comcast transition it sucked, but nowadays the wait has been anywhere from 0 people to 3 people...
     
  19. astrohip

    astrohip Well-Known Raconteur TCF Club

    15,272
    5,044
    Jan 6, 2003
    Houston/Bren...
    Well, Saturday it is then . . .

    And if the wait is over 3 people, the next beer is on you! :D
     

Share This Page

spam firewall

Advertisements