Comcast DVR piece of CRAP!!!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Philosofy, Aug 23, 2007.

  1. Philosofy

    Philosofy Super Duper Member

    Feb 21, 2000


    I had to give up my HD TiVo about a year ago (long story), and now have Comcast and their HD DVR, and right now I'm p o'd beyond belief. There are tornado warnings in my area, and the DVR is unresponsive because of them. I'm trying to watch the local station that has the best coverage, but I get a gray screen, then the tornado warning, then it changes the channel to the ABC station, but with no audio and broken up video. ABC isn't even showing the live storm tracking.

    Thanks a lot Comcast, for preventing me from seeing if I'm in real danger.
  2. GoHokies!

    GoHokies! O2->CO2 Converter

    Sep 21, 2005
    Yes, it certainly is...

    Hope you weather the storm alright.
  3. mattack

    mattack Well-Known Member

    Apr 9, 2001
    Though to be fair, if these are real EBS messages (whatever the new term for EBS is), the Tivo will change channels and stop recordings on you too.. (and not restart the recording afterwards)
  4. Philosofy

    Philosofy Super Duper Member

    Feb 21, 2000
    But the point is, the Comcast DVR kept me from getting any info. It would flash a gray screen, then a tornado warning, but would cut out before it said WHERE the tornado was. Then, it would switch to ABC hi def, which had coverage of where the storm had been, not Fox, which had their radar on the screen. But it wouldn't really tune in the ABC station: no audio, and video was a frame about every 5 seconds.

    And later tonight, my neighbor's kid was on the local cable station. There was no guide data for the show, and, although it said it had set up a manual recording, it never recorded.

    I can't wait until I have $300 for a high def tivo.
  5. cwerdna

    cwerdna Proud Tivolutionary

    Feb 22, 2001
    SF Bay Area, CA


    Out of curiosity, what software is on your unit? Is it iGuide?
  6. Guy Kuo

    Guy Kuo New Member

    Feb 10, 1999
    Seattle, WA
    We had Microsoft Foundation software on our Comcast PVR here in the Seattle area. That user interface was tolerable. There were occasional glitches of programs not getting recorded (or recorded empty).

    Recently iGuide rolled out here and the within two days of suffering under iGuide's more primitive interface, my wife insisted that we go back to TiVo. You couldn't mask off unsubscribed channels. Favorite channel list would sort of help, but you could only cruise up your favorite channels, not down. The grid guide was likewise clogged with unsubscribed channels. You could see a grid of your favorite channels but that always flipped to channel 2 no matter what position you were at. Stopping and deleting a program seemed to kick you one layer further out of the menu than one would expect. Fast forward and reverse control wasn't as easy. It was the most effective thing Comcast ever did to make a TiVo HD look enticing.

    It took $1000 to do a new machine, subscription and drive updgrade plus a whole weekend getting the cable cards and everything sorted it but was worth it to get rid of iGuide and have the intuitive and reliable TiVo interface. The option of going to 100 hours of HD capacity was also a big plus.
  7. SNJpage1

    SNJpage1 Well-Known Member TCF Club

    May 25, 2006
    I have the comcast DVR and have never had any problems in the 18 months that I have had it. I would like a S3 but I dont want to spend that amount of money. I also have a ser 2 thats on another TV in a different room. I guess you might have a different brand of DVR than what comcast uses in my area.
  8. mike3775

    mike3775 Active Member

    Jan 3, 2003
    My tivo did the same exact thing during the storms last week, so its not Comcast's fault.
  9. gastrof

    gastrof Hubcaps r in fashion

    Oct 31, 2003
    Potato and pen.

    EXACTLY the same thing?

    Wouldn't let you get to a channel that was providing needed information? Locked itself on a channel that wasn't giving up to date info, and allowed only video but no sound?

    By the way...

    The device's name is spelled "TiVo", not "tivo".
  10. mike3775

    mike3775 Active Member

    Jan 3, 2003
    The thing is, the alert was issued via the EBS, which on any comcast box displays EBS on the channel display, so it cuts to the channel that the EBS is on. Of course the DVR and tivo is going to turn to those channels automatically.

    The funny thing is, my weatherbig issued a Tornado warning 2 minutes prior to the EBS, as I went downstairs from my room upstairs and told my wife that we are under a tornado warning and just as I finished saying it, the EBS kicked in and stopped the tivo from recording something on HBO and tuned into the EBS channel. By the time I got back upstairs(the tornado warning was for south Porter County, and I live in north Porter County) to call my friend who lived in the path of the tornado, the warning was over and I could turn on Fox in Chcago to see the power doppler feed. Of course I also was watching the radar on their website as well ( ) already when the initial alert went through the weatherbug.

    So you got stuck with a gray screen, but keep in mind, it did give you the required info from the NWS as well, if you were listening.
  11. jmoak

    jmoak Beware of Conky!

    Jun 20, 2000
    Your TiVo refused to go back to normal operation AFTER the end of a EAS alert, as Philosofy is describing?

    Operative phrase here being AFTER the end of a EAS alert.

    During is one thing, but After????
    Philosofy's problem was that when the warning was over, he could not turn on another channel.
  12. mike3775

    mike3775 Active Member

    Jan 3, 2003
    Not right away I couldn't. It took about 30 seconds for the gray screen to go away and for the cable box to turn off the EBS, but after that, it was smooth sailing on turning the channel back.

    He probably wanted to turn the channel right away, which it wouldn't allow him to do because the EBS overrode the box, thus not allowing it to be changed. Once the EBS was over, and the over writing was turned off, he was free to turn the channel.

    That happens regardless of whether you have a DVR or not is what I am saying, and that was straight from Comcast's reps that I spoke with yesterday about it as well.

    HE was upset because he wanted to turn to Fox right after it was issued, and the EBS would not let him until it was over, which is exactly what the EBS is supposed to do, not allow the people to change the channel until the warning is issued for the alloted time.
  13. davecramer74

    davecramer74 New Member

    Mar 17, 2006
    So im clear, you left your coax plugged in to your dvr instead of plugging it in to your tv to get these warnings?

    You put yourself in danger because your an idiot, lol. I would have unplugged it and had a direct feed into my tv if i couldnt get it through my dvr. :eek:
  14. hummingbird_206

    hummingbird_206 Retired

    Aug 22, 2007
    Valley of...
    Yep, I agree the Comcast HD-DVR is crap. I went through 3 of them before giving up and paying the price for a Series 3. I got tired of the partial recordings, lockups, and unexpected resets. The final straw was the iguide update. The Comcast guide was crap, but after the 'upgrade' it became intolerable.
  15. Philosofy

    Philosofy Super Duper Member

    Feb 21, 2000
    The only cable box I have is my DVR, and re-wiring it would take too much time. The problem is that, when the EBS was on, it wouldn't tell me where the warning was: it only said *** for the location.

    I'm pretty sure I'm not an idiot.
  16. ah30k

    ah30k Well-Known Member

    Jan 8, 2006
    What good is plugging the coax into the TV if all you ever watch is the DVR?

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