Comcast digital upgrade

Discussion in 'TiVo Coffee House - TiVo Discussion' started by KasiaMac, Aug 9, 2011.

  1. Aug 9, 2011 #1 of 35
    KasiaMac

    KasiaMac New Member

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    I live in Boston area and have Comcast as my cable provider. I have an older TIVO Series 3 (not HD) dual turner box and was using the cable from the wall to connect to the box. I had no need for the cable box as I watch the basic channels.
    Comcast is upgrading to digital and I started to get a white box pop up while watching TV that my TV has no equipment needed for the future Comcast enhancement. I called them and they said I need digital converter. Picked it up and after the activiation I could not get any channels. Called their tech support to find out that digital converter is not compatible with Tivo and I need cable box but to call the sales dept. Called them to find out that I need cable card and they will charge me 6.45 but need tech to install it.
    I have been getting so many different answers that I don't know which one is correct. Is the cable card going to work with my Tivo? Do I need two cable cards since I have dual turner?
     
  2. Aug 9, 2011 #2 of 35
    cherry ghost

    cherry ghost Well-Known Member

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  3. Aug 9, 2011 #3 of 35
    GBL

    GBL covert opiniative

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    To help you we need to know what exact model you have. Please report the 3 digits of your TiVo service number here.

    See Latest TiVo software version by box model
     
  4. Aug 9, 2011 #4 of 35
    ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    [​IMG]

    Is this your Tivo?

    [​IMG]

    This is a view of the rear side. There are the 2 cable card slots, and yes[/], you would need 2 of either a single or multi-stream cable cards.
     
  5. unitron

    unitron Well-Known Member

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    All Series 3 TiVos are dual tuner. And at this point, all Series 3s are "older".

    On the back of the TiVo, where the power cord plugs in, is a sticker, and on that sticker is the model number, which starts with TCD

    Tell us what that model number is.
     
  6. KasiaMac

    KasiaMac New Member

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    Aug 9, 2011
    Sorry, I was incorrect in my prior post. The Tivo is series 2 DT. The number on the back is TCD649080.
    Will the cable cards work with this tivo or do I need to get the cable box from Comcast?
    Thank you for any advise.
     
  7. ggieseke

    ggieseke Well-Known Member

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    Box.
     
  8. agdtec

    agdtec New Member

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    Jul 22, 2011
    Tivo series 3 pictured above
    This is the tivo unit I have,
    WOW cable is also converting to digital cable. I can view the new channels but can't get program guide to work, because Tivo gets its program guide info from tribune media services, and they "tribune" will not support the new channels format like weather channel is "63-62" most of the channels are 2 or 3 digits follow by a dash and another 2-4 digits like nicktoons "65-100" or gov access "117-49"

    So getting to the point if I use the cable cards would I get the channels as if I had the wow digital converter or dvr connected?
     
  9. agdtec

    agdtec New Member

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    Jul 22, 2011
    Dear Zap2it user,

    Thank you for your email.

    We currently support only whole number positioning in our cable/satellite lineups so Qam channels are not included.

    We apologize for any inconvenience. Thank you for being a Zap2it user.

    The Zap2it Customer Feedback Team

    -----Original Message-----
    comments:
    This is from wow web site,
    all the channels are up and running as far as I have used it.
    but so far no program info for the channels with a dash.

    Subcribers of wow cable, that do not use wow cable box, but instead use TVs or DVRS with QAM built-in digital tuners.
     
  10. gastrof

    gastrof Hubcaps r in fashion

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    Potato and pen.
    The cable cards should act as if cable boxes, and remap the channels to the same numbers the cable boxes do...

    If WOW is offering cable cards.
     
  11. KasiaMac

    KasiaMac New Member

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    Aug 9, 2011
    Thanks ggieseke! With the cable box will I still be able to use both turners? Typically, the cable is split to go to the cable box and the second to Tivo directly in order to records on both turners. But since the cable directly from the wall won't work from now on, how is it going to be split? I am not very technical so maybe this is a stupid question....
     
  12. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    If they have indeed gone completely digital, then no, you can't use both tuners on a TiVo 2 DT. If there are still some channels available in analog, then you can use both tuners. See here for instructions.
     
  13. petew

    petew Active Member

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    The DTA (Digital Converter) which Comcast provide for free is compatible with the Series 2 Tivo's. I suggest you test the DTA connected to a TV tuned to Channel 3 (or 4) before you commit to paying Comcast for a cable box. If the DTA works connected driect to a TV then it should be possible to configure the DT to use the coax input with the DTA.
     
  14. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    If you use the DTA for your TiVo, you will definitely not be able to use both tuners, even if there are still some analog channels available.
     
  15. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    The Series 2 dual tuner model can only tune analog cable without a cable box from the coax for only 1 of its tuner, the other is from the video inputs.

    Since cable is moving to digital, you will lose the capability of the coax to record from.
     
  16. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    That is absolutely incorrect. It has two analog tuners. The A/V inputs do not use a tuner. With no cable box, it can record two analog channels. When connected to a cable box and directly to cable, a DT can record 2 analog channels at once or one analog and one digital.
     
  17. classicsat

    classicsat Astute User

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    Simply yes. The Cablecard provides mapping from clear QAM channel numbers (what you now get, and have no guide data for), to virtual channel numbers (what there is guide data for).
     
  18. unitron

    unitron Well-Known Member

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    I had a funny feeling you had that model, and not a Series 3.

    That model, the 80 hour version of the Series 2 standalone (not a satellite receiver) dual tuner unit, as well as the otherwise identical 180 hour unit, the TCD649180, do not have anywhere to insert cable cards. They were not designed with cable cards in mind.
     
  19. ggieseke

    ggieseke Well-Known Member

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    With a full-featured cable box you will be able to use both tuners to some degree as long as some of the channels are still analog. That's usually the lowest 20-30 channels, but call your local Comcast office directly to find out. See lwpcomp's link for setup instructions.

    If you use one of the free DTA boxes you will only be able to use one tuner because your S2DT only has one coax input.
     
  20. unitron

    unitron Well-Known Member

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    One can open up the S2DT, disconnect the jumper that goes from the tuner whose coax input sticks through the back panel to the other tuner, and put an RCA to F connector adapter on that jumper, and access the RF input of the other tuner separately.

    If drilling a hole in the back panel to mount that adapter, one should remove everything else (drive, power supply, motherboard) beforehand, and be sure to clean all of the metal shavings out before putting the "everything else" back in.
     

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