I had Comcast come out on wed the 27th to "install" a cable card in a new premiere box. When they left after about 4 hours, and 2 trips I had no premium channels. I have been on the phone with them since Wednesday trying to resolve it. They have given me every excuse why its not them from I did not have internet in my house so my Tivos were not set up properly to Tivo needs to send a signal to my boxes to unlock the decoding. I am 100% sure they were not paired correctly and I can not seem to get anyone at Comcast to either come out and reset and repair them, or have me do it over the phone with them. The last rep I spoke with advised that the pairing info I have on screen does not match what is on the account, however she has to forward it to a help desk person. This was last night at 6pm. I am still with out channels. Anyone know who to contact at Comcast that can get things done correctly? Oh and they wont come to the house because the first and only tech that came out told them we don't have the Tivo set up correctly and its a waste of time to return.