Comcast + BestBuy = Heads up Ars

Discussion in 'TiVo Series3 HDTV DVRs' started by sonicboom, Sep 13, 2006.

  1. bschott

    bschott New Member

    30
    0
    Sep 13, 2006

    Advertisements

    I agree w/Roaber. Best buy is a dolt's playground. Purchase online like an informed buyer. Best Buy is a last ticket "I'm desperate" purchase. Good for viewing and playing with what your going to go home and buy online saving perhaps hundreds of dollars.

    Always refuse assistance from any sales person who asks if you need assistance.

    Same goes for Circuit City and CompUSA to the Nth degree.
     
  2. microkitty

    microkitty New Member

    13
    0
    Sep 13, 2006
    Boston
    I am not a conspiracy theorist, but I know when a well funded marketing department is playing hardball. The BB rep is normal operating procedure, as others have said. The Comcast rep was there on a mission to spread FUD (fear, uncertainty, doubt). They and the other cable companies have consistently excelled at minimizing the TiVo distinction.

    And gee, I wonder who has made more money for BB, CC and others, cable companies or TiVo?

    It's David and Goliath. Outcome of this one not yet determined.
     
  3. mickeymammoth

    mickeymammoth New Member

    43
    0
    May 9, 2002
    Boulder, CO
    I had a similar experience at Circuit City today. I went in to order Comcast cable as a new buyer, and their bundles were such that they couldn't sell me a deal without a cable box. When I told him I didn't want a cable box, he refused to believe me that the S3 with cablecards actually replaced a cable box. He went on about how long he's worked with this stuff, and that you still need a cable box blah blah blah. So I drove over to the Comcast office, and they were super nice; didn't try to force a cable box on me. Signed me up for 2 cable cards at no charge. I get installed next week, so we'll see how smoothly it actually goes, but so far so good. No thanks to Circuit City!
     
  4. DTSDude

    DTSDude New Member

    68
    0
    May 24, 2006
    Cable companies aren't going to try and force you in to their DVR over someone else's if you have a preference. Employees who feel some sort of company pride may feel a little spurned when you tell them their product sucks (you didn't say it in so many words but he knew). Hence the attitude.

    Think about it in these terms. Your average cable company pays a heck of a lot of money for those DVRs. At $12 or whatever a month, how long does it take for them to just recoup the cost of the hardware? They make their money off of your monthly services. Companies like Comcast have already admitted they provide an inferior product by signing their agreement with TiVo.

    I've had those same types of conversations with both BB and Comcast kiosk employees before, you just have to take it worth a grain of salt.
     
  5. sonicboom

    sonicboom Member

    110
    0
    Sep 2, 2006
    Boston

    Advertisements

    My story ends with me purchasing an S3 from CC online, and getting 10% off using an online coupon. So I won a discount and Bestbuy lost a sale.

    The bigger issue is still out there though...
    Misinformation being spread by Comcast and BestBuy reps will cost Tivo sales.
     

Share This Page

spam firewall

Advertisements