Comcast adds TBS HD for MLB playoffs: no channel line up or data

Discussion in 'TiVo Series3 HDTV DVRs' started by Jedi4141, Oct 4, 2007.

  1. Oct 4, 2007 #1 of 17

    Jedi4141 Member

    Jun 19, 2006


    Comcast added TBS HD on Wednesday but my S3 did not recognize it. I typed 219 in manually and then got the channel. I then went to settings and channels and 219 was listed but unchecked. I checked it on and I forced a call connection to Tivo late yesterday to make sure I got the new channel and nothing. What gives? After all this no guide data for the channel.

    I heard Comcast was under gun to get the channel done because of the MLB playoffs and crazy Cub fans (I am in chicago) but was this a fluke or what? I am worried about future additions and missing out on them. The cubs game did look fantastic last night on the channel though. Thanks for doing something right Comcast.
  2. Oct 4, 2007 #2 of 17

    bicker bUU

    Nov 9, 2003
    It took an extra few hours for my S3 to start providing program guide data for TBS HD.
  3. Oct 4, 2007 #3 of 17

    tase2 Shy Guy

    Sep 26, 2004
    Wallingford, CT
    Wallingford, CT (North Branford) was not included. :mad:

    MLB/TBS playoffs in SD :thumbsdown: :thumbsdown:
  4. Oct 4, 2007 #4 of 17
    user x

    user x New Member

    Feb 25, 2006
    Just got this yesterday - Waterbury, CT, where are the rest of these HD channels ?? Seems like they are moving so slow in my area.
  5. Oct 4, 2007 #5 of 17

    Gregor Wear Your Mask! TCF Club

    Feb 18, 2002


    Tase, have you tried tuning the channel in manually? I found it on my HD STB, but Tivo hasn't got guide data yet, so I have to tune 220 manually.
  6. Oct 4, 2007 #6 of 17

    andyf Well-Known Member

    Feb 23, 2000
    While TBS HD is available on Comcast Houston it also has no guide data. However, Comcast has announced a bunch of HD channels that are to be available 10/23. So while Comcast may have added early for MLB, Tribune, the data provider is probably not scheduled to release data until 10/23.
  7. Oct 4, 2007 #7 of 17

    palonts New Member

    Apr 10, 2007
    Frederick, MD
    I can report the same situation with Comcast in Frederick county, MD. TBS HD magically appeared yesterday (10/3/07) on channel 780 with no channel or program guide info.
    The MLB HD picture was great!
  8. Oct 4, 2007 #8 of 17

    tase2 Shy Guy

    Sep 26, 2004
    Wallingford, CT
    Greg, I have tried manually entering every channel # mentioned in any thread I can find, and even channels not mentioned. No Luck.

    I'm pretty sure I am SOL.

    This is a portion of a "live chat" with a Comcast csr and another customer also living in Wallingford. Taken from AVSForum.

    Bill(Mon Oct 1 23:05:30 EDT 2007)>Will TBS HD be added to my channel lineup

    analyst Amy has entered room

    Amy(Mon Oct 1 23:05:40 EDT 2007)>Hello Bill_, Thank you for contacting Comcast Live Chat Support. My name is Amy. Please give me one moment to review your information.

    Amy(Mon Oct 1 23:06:16 EDT 2007)>Good evening

    Bill_(Mon Oct 1 23:06:28 EDT 2007)>I'm in Wallingford CT. From what I've read New Haven and Hartford already have the channel available

    Amy(Mon Oct 1 23:07:33 EDT 2007)>I'm sorry Bill, this channel will not be available at this time in your town as the channel capacity in the town is 625Mhz. The channel is only available in towns capable of 750Mhz.

    Bill_(Mon Oct 1 23:09:33 EDT 2007)>Great. Do they plan on upgrading any time soon? I don't seem to get much HD content for what I pay compared to those surrounding areas.

    Amy(Mon Oct 1 23:10:28 EDT 2007)>Bill, I'm sorry this would mean rewiring the whole town, we have not been made aware of when this might happen. I do apologize.
    :( :(
  9. Oct 4, 2007 #9 of 17

    mhargr03 New Member

    Aug 29, 2006
    Chicago, IL
    The actual channel being in existence was not a fluke, Comcast added it in the Chicagoland market on Wednesday officially, though it was reported that it was also available on Tuesday.

    But it still has not shown up in my channel list. Should I run through the basic setup again to see if the guide refreshes or should I force a connect? What is the best way to ensure the guide data is the most up-to-date? Thanks!
  10. MichaelK

    MichaelK Active Member

    Jan 10, 2002
    there's a form on the main website to let tivo know about changes to channel lineups.

    Find that and fill it out- within a matter of a couple days they will update their information for your area and it will get downloaded to your tivo. You'll get a pop up message that says something like "tivo has determined their was a channel added to your lineup- channel 1234 tbs HD"
  11. Corran Horn

    Corran Horn Member

    Feb 12, 2002
    didn't receive the normal 'a lineup change has occurred' message but when I did some poking online and found channel 219 I was able to look at my channel settings and it was there. I just had to select it as a channel I receive and that was that.

    Beautiful picture. Too bad the game's outcome wasn't the same. Kudos to Comcast for coming through!
  12. Jedi4141

    Jedi4141 Member

    Jun 19, 2006

    I am not sure how to awswer this. The channel is not showing up on the channel list. Type it in manually and hit enter (mine was 219). If the picture comes on, then you have to go to settings and channels and select it. The data, as stated above, wont be available for several days it sounds like. How that helped a little
  13. lombard

    lombard Member

    Dec 6, 2001
    BFE, USA
    Yeah, Brighthouse in Florida (space coast) added HGTV HD, Food HD, TBS HD, and one other. They show up in my guide properly, but all any of them show for information is "to be announced". Guess I'd better go looking for that form on
  14. HDTiVo

    HDTiVo Not so Senior Member

    Nov 27, 2002
    If I had TBS HD I'd have to upgrade my hard drives all over again. :eek:

    But maybe I can wait until SCIFIHD. :eek:
  15. wackymann

    wackymann Member

    Sep 22, 2006
    Boston Area
    I started getting TBS-HD on Monday. The guide info didn't show up until Wednesday, and it had the baseball game schedule all wrong until Thursday. And the channel suffered from pixellation every couple of minutes from Monday-Wednesday. It was all fixed as of last night.

    So I guess my point is: don't expect the addition of TBS-HD to be quick and smooth LOL
  16. pedxing

    pedxing Zik-Zak

    Apr 3, 2002
    Aargh! My provider (Clear Picture in Wooster OH) just added TBS HD too (Indians in the playoffs) and TiVo doesn't know. In fact, they never added PBS and STO HD channels after I filled out the form two months ago...

    Please TiVo gods, show mercy!
  17. tase2

    tase2 Shy Guy

    Sep 26, 2004
    Wallingford, CT
    Greg, Even though I was told we would not be getting TBS-HD, I continued following your advice trying every channel I saw mentioned.

    Last night I tried 198 and :up: :up: TBS-HD!! :up:

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