Cisco CableCARD OS Version (Firmware)

Discussion in 'TiVo Coffee House - TiVo Discussion' started by CoxInPHX, Mar 22, 2013.

  1. CoxInPHX

    CoxInPHX COX Communications

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    Phoenix, AZ

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    Update on Cisco CableCARD OS Version (Firmware) for Roamio 6 Tuner Support
    Just curious to see what other providers are currently using for their Cisco CableCARD OS Version (Firmware). Does anyone know any advantages to upgrading the firmware, other than the fixes listed in the Software Release Notes? Not that newer is always better though.

    Update: 07/30/14
    Cox Arizona updated the Cisco CC Firmware this morning.

    The new build is OS Version PKEY1.5.3_F.p.1301
    Build Time: Apr 4 2014

    Seems that Cox is way behind and running a very old OS Version and possibly downgrading the OS Version, as Cisco started shipping CCs with OS 1.5.2.3001 code in Oct 2012.

    Cox Cisco CableCARD Firmware
    H/W Model: 800, Ver: 0012
    Bldr Ver: 124
    OS Ver: PKEY1.5.2_F.p.1601
    Build Time: Jun 19 2009


    I see that Comcast is upgrading to the most recent version now:
    http://www.tivocommunity.com/tivo-vb/showthread.php?p=9580036#post9580036

    Comcast Cisco CableCARD Firmware
    OS Version PKEY1.5.2_F.p.3001

    OS Ver PKEY1.5.3_F.p.1101

    Latest Firmware appears to be: PKEY1.5.3_F.p.1301
     
  2. dlfl

    dlfl Cranky old novice

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    I use an M-Card from TWC that I picked up about 8 mos. ago. It shows:
    OS Ver: PKEY 1.5.2_F.p.3101
    Build Time: June 22, 2011, 16:41:02

    I don't think TWC ever updates cards in TiVo's. I replaced two S-Cards that had build dates of some time in 2006 !!

    The card I have now has very disagreeable behavior during EAS alerts. I notice that EAS issues are mentioned in a number of the updates in the document you linked. Frankly I think my TWC region is so clueless about such things that it isn't even worth trying to raise such issues with them -- not to mention the Customer Service "firewall" that prevents you from ever reaching the person who might have a clue. (Of course if TiVo was of any importance to them, these issues wouldn't exist -- but dream on.)
     
  3. UCLABB

    UCLABB Well-Known Member

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    Where do I find it? I've hunted around and can't locate where to find the firmware version.
     
  4. CoxInPHX

    CoxInPHX COX Communications

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    Account & Systems Info > CableCARD Decoder > CableCARD options (for installers) > CableCARD Menu > Cisco CableCARD Diag Screen
     
  5. UCLABB

    UCLABB Well-Known Member

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    Same version as yours- Charter, Riverside, CA.
     
  6. HerronScott

    HerronScott Well-Known Member

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    Apparently Comcast in my area doesn't update as I have 3 different versions.

    S3 OLED 1
    Scientific Atlanta (Cisco) CableCARD 1 Firmware
    OS Version: 01.01.10P3.1
    Build Time: Jun 3 2007, 16:58:34

    Scientific Atlanta (Cisco) CableCARD 2 Firmware
    OS Version: PKEY1.5.2_F.p.0702
    Build Time: Sep 29 2008, 18:23:15

    S3 OLED 2
    Scientific Atlanta (Cisco) CableCARD 1 and 2 Firmware
    OS Version: PKEY1.5.2_F.p.1401
    Build Time: Apr 20 2009, 15:22:30

    All are the same hardware model and version.

    H/W Model: 0800 Ver: 0012
     
  7. rv65

    rv65 Member

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    TWC does update M-Cards on retail and leased STB's that have them.
     
  8. Apr 9, 2013 #8 of 44
    CoxInPHX

    CoxInPHX COX Communications

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    Cox AZ is updating the firmware as I type this.

    New firmware version is:
    OS Ver: PKEY1.5.3_F.p.0601
    Build Time: Jun 19 2012
     
  9. Apr 9, 2013 #9 of 44
    HerronScott

    HerronScott Well-Known Member

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    According to Comcast, we should be getting a CableCARD firmware update in April.

    Scott
     
  10. Johncv

    Johncv Well-Known Member

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    What is it updating or should I be asking what new in it?
     
  11. CoxInPHX

    CoxInPHX COX Communications

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  12. dlfl

    dlfl Cranky old novice

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    Unfortunately I don't see the two changes that might help those of us on TWC Southwest Ohio, i.e.:

    1. Forces provider to update cards in TiVo boxes.

    2. Compensates for provider being clueless about how to signal an EAS without just locking up the TiVo, while not even displaying the alert message.

    Updates are of little value if the cable provider doesn't have the technical knowledge (or the motivation) to support CableCARD properly.
     
  13. alansh

    alansh Active Member

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    Looks like I got the updated firmware after midnight on Thursday morning. I'm on Cox in Phoenix.
     
  14. CoxInPHX

    CoxInPHX COX Communications

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    One of the firmware fixes listed for OS vers. 1.5.2.2801 is
    "Video Quality - Fixed Macroblocking during normal play with encrypted channels"
    This macroblocking can be presented many ways:
    (1) localized to one area,
    (2) A line across the screen, or

    It has only been a few days but, My Elite which would almost always have several brief periods of Macroblocking in recordings especially on specific channels and the H.264 channels above 900MHz, has not experienced a single one since the firmware update.
     
  15. Enrique

    Enrique Well-Known Member

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    Looks looks like TWC in San Antonio just updated their cable cards to 1.5.3_F.p.0601. All mine just updated.
     
  16. Mike-Wolf

    Mike-Wolf New Member

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    Feb 25, 2013
    Comcast currently is rolling out new cablecard firmware across their system to version 1.5.2.3001 which addresses a spontaneous black screen and "channel not authorized" message on all multistream cablecard equipped devices from their Cisco RNG series set top boxes running a Cisco stickered PKM803 cablecard, to their Cisco branded PKM801 and Scientific Atlanta stickered PKM800 cablecards in TiVo's, Moxi's, and home theater PC's.
    Build date April 12, 2011
    Builder Version 124
    OS Version PKEY 1.5.2_F.p.3001

    Been a month since I received this update and have not experienced any issues, and in fact found an improvement in video quality although that's subjective.
     
  17. CoxInPHX

    CoxInPHX COX Communications

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    While I agree it is all subjective, I too have noticed an improvement in Video Quality. I no longer experience the macroblocking that I used to have to endure.
     
  18. HerronScott

    HerronScott Well-Known Member

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    Looks like we were updated on April 25th based on the last boot time of the CableCards in one of my 2 TiVo's

    OS Version: PKEY1.5.2_F.p.3001
    Build Time: Apr 12 2011, 18:49:42

    Only noticed as I rebooted the other TiVo and the CableCard with the oldest firmware apparently needed a reboot to update (the one that was from 2007 with a totally different version number - 01.01.10P3.1) and I was presented with a CableCard 1 firmware is updating screen.

    Scott
     
  19. CAAvidTivoUser

    CAAvidTivoUser New Member

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    May 9, 2013
    So should one reboot to force the update? Heavens I never reboot the Tivo!
     
  20. HerronScott

    HerronScott Well-Known Member

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    No, normally I don't think a reboot is normally needed and I don't think it will "force" it. We don't typically reboot them either but I was missing some digital channels on one of the CableCards which in hindsight may have been related to it not having upgraded (or upgraded successfully) without the reboot. That also happened to be the one CableCard that had the oldest firmware of all 4 of mine (2007) and not even in the 1.5x range (1.01 with no PKEY).

    Scott
     

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