Advertisements In the St. Louis area, Charter was going through a firmware upgrade of all of their devices, CableCards, Tuning Adapters and set-top boxes, with nothing being done to DVRs. This was done a couple weeks ago, and the reason this was found out was because one Tivo at my residence, a S3 with two Motorola M-Cards in it, suddenly lost its pairings on both cards. This caused none of my premium content (HBO, Cinemax, Showtime, Starz) that I record regularly to get recorded on my S3. My three Tivo HDs and one Premiere XL had no issues with this firmware upgrade. I found out about the firmware upgrade when I called into Charter to set up a service appointment to get my cable cards replaced, as I assumed they were defective. No one on the phone that I spoke with had any idea about this firmware upgrade, though the service tech that came on-site for a service call told me about it as it was discussed in his morning conference call. This firmware upgrade appeared to happen between 10/7 and 10/9, as I was able to record content from a premium channel on 10/7 and ran into the issue on 10/9 with something not recording from HBO. It took a few phone calls by the tech to get the issue resolved, as he had to work up the ladder of cluefullness to get to the right person to fix the issue. After the repairing was done, all my premium channels came back without any issue. However, when I wanted to pull over a show I had recorded on my S3 from a non-premium channel to watch on a Tivo HD, I noticed that all of the premium shows I had recorded from a week ago or longer (the timeframe of the firmware upgrade) are set to have the CCI flag of Copy Never, so none of them can be copied via MRV. Charter's page about the CCI flag: http://www.myaccount.charter.com/customers/Support.aspx?SupportArticleID=2383 I called Charter's tech support this afternoon and the front-line reps were useless. I did manage to get a supervisor who talked with someone at their higher-end support levels and according to what she told me, Charter enforces the Copy Once flag on all premium channel content and she doesn't know why it appears that the premium content is flagged as Copy Never. I did tell this supervisor that I've never seen anything hit with the CCI flag in the multiple years I've had Tivos with CableCards. She told me that she's going to look into it and get back to me. I wonder if anyone else in the St. Louis area, or even elsewhere in Charter service areas has run into this issue with the CCI flags.