Channels That Appear on Edge Guide, but do not appear on Screen

Discussion in 'TiVo Edge' started by portman, Nov 14, 2020.

  1. portman

    portman New Member

    1
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    Nov 13, 2020

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    I have an Edge Digital connected to Comcast Cable in Baltimore. The eight channels below correctly appear on the guide, but when I switch to them either in SD or HD, I only see an error message that says: "Channel Temporarily Unavailable contact vendor."

    All of these channels are in our TV package and can be seen from any set in the house connected to an X-finity/Comcast cable box.

    BBC World News
    Sundance
    Hallmark Drama
    Cooking Channel
    MTV2
    Screen Pix
    Screen Pix Action
    Screen Pix Voice

    After many hours of hassling with Comcast Support, I reached a supervisor who said that the above channels were "ALL IP" channels and could be incompatible with the cable card, but the support supervisor could not explain what an "ALL IP" channel was or how it differed from any of the digital channels.

    It may mean that the channel is being delivered to Comcast in Mpeg4 format, but that is unlikely as Mpeg4 is only used for HD and not for SD and this problem, as stated above, occurs in both HD AND SD.

    Does anyone have any information about this topic. Has it been discussed in the forum in the past.
     
  2. NorthAlabama

    NorthAlabama tabasco rules

    11,583
    3,118
    Apr 19, 2012
    sweet home, al
    comcast is slowly changing to ip channels, which are not viewable through a tivo, and require an x1 box. tivos can easily handle mpg2 or mpg4 channels, but not ip channels.

    so far the change is being slowly implemented, and relegated primarily to newly added channels, but the migration will continue over time to eventually encompass all channels, according to comcast.
     
    PSU_Sudzi likes this.
  3. celtic pride

    celtic pride Member

    479
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    Nov 8, 2005
    I wish tivo could make a combo cablecard and ip box so we could continue using cablecard and somehow for the channels that use IP
     
  4. mattyro7878

    mattyro7878 Well-Known Member

    1,842
    453
    Nov 27, 2014
    Southern CT
    I have that same hope. However TiVo would have to make boxes specific to each cable company , maybe unique to different areas within that cable system. It may be possible but only with the cable companies working with TiVo and I don't see it happening.
     
  5. Sloanstar

    Sloanstar New Member

    5
    2
    Nov 16, 2020

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    You may thank the FCC stooge appointed by the current administration for removing the cablecard requirement. Now with no legal requirement to support the technology TiVo will cease to exist in 5 years as there are other cleaner and more cost effective solutions for OTA recording and streaming services viewing.
     

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