Advertisements I went to the TiVo facebook page today and sent a message. TiVo I suggest that everyone who is experiencing the same problem so the same. Channels have been missing for 10 days (case #09732917). Can someone PLEASE escalate this? It's happening in Florida, Michigan, California on multiple cable companies (Spectrum & Comcast). See TiVo community forum thread: https://www.tivocommunity.com/community/index.php?threads/channels-no-longer-enabled-and-missing-program-names.579136/ They replied: Hi Bob. Thanks for consulting TiVo. We're sorry that you're having issues on your Guide. However, this is an issue which we're currently investigating. Once we have updates of the resolution, you will be notified via phone or e-mail. Appreciate your patience. TiVo sent 5 hours ago As workaround, you can try making a force connection to the TiVo Service: MENU > SETTINGS > NETWORK SETTINGS > TiVo Service Connection. Once it's successful, you can go ahead and do the Repeat Guided Setup: MENU > HELP > RESET TO DEFAULTS > REPEAT GUIDED SETUP. Thanks. You sent 4 hours ago already did that, numerous times, even changed zip codes to find a different area. Please escalate the problem as mentioned above. You sent 4 hours ago problem is now 10 days old. TiVo sent 4 hours ago We understand. Rest assured, we're working to get this resolved. Thanks.